Last post on Nov 20, 2013 at 9:45 AM
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Car Buying, Car Selling
#3168 of 3350 Folding damage repairs in to new lease
Mar 21, 2013 (1:03 pm)
Thanks for the suggestion about getting an indy shop estimate for some body damage prior to turning in a lease! My original estimate from a dealer was around $1470. Went to a highly rated independent shop here in Tucson, and the estimate was $470 -- 1/3 the dealer proposal. For that price, I can just pay out of pocket, turn it in and lease a new VW, without folding the damage in to the lease for 3 years.
#3169 of 3350 Re: Need a car but only need it for 1 year [rlt68]
Mar 21, 2013 (1:04 pm)
Buy used that already hit the bottom in depreciation that you might be able to sell for the same amount you bought it for.
Depending on your price range, my suggestions would be 10+ year old Hondas or Toyotas as was suggested, preferably from a long time owner, or with service records.
Usually after 10 years, the depreciation starts to level off so chances are you might be able to recoup your purchase price when you sell it. But that's only for saleable Japanese cars.
If you must have something fancier and buy and older BMW or Mercedes it might nickle and dime you with servicing, so stick to economy imports.
#3170 of 3350 Re: Need a car but only need it for 1 year [kirstie_h]
Mar 21, 2013 (1:17 pm)
Thanks to you both for sharing your thoughts. That lease takeover idea would work best for me. Thank you again.
#3172 of 3350 release date for 2014 vw cc
Mar 23, 2013 (10:04 am)
When will this model be available at the dealers?
#3173 of 3350 Novice negotiating online--Confused--Does this guy even want to sell a car?
Mar 26, 2013 (8:40 am)
I sent a request for an OTD price for a new Elantra Limited. I got a generic email in reply that only listed and explained all the rebates and gave me the final listed price--the same price on their website, MSRP minus all the rebates. I then responded, asking for an OTD price, not including any rebates on that particular car and one just like it without the tech package. This is where I think I screwed up. I told them that the best offer I had received so far was $23300 with the tech package and $21300 without, but I was still waiting a couple of others. Perhaps I should have withheld that information for the moment, because this is the response I got (after their internet "specialist" forwarded my email to a sales person):
i see that these are the vehicles of interest but i have noway of knowing if you live in va. or where or if you will be getting new tags or transfering tags so the best way i can respond to your request is if we are the closet dealer to you and you want to buy from us , bring us your best otd quote and and we will try to meet it . feel free to give me a call if you have more questions or cocerns i'm here until 7 today and 9-5 sat. thanks
This is his follow-up email:
i am --- ---- and i had sent you an e/m fri. but haven't had a responce so just incase you didnt get it in short it said , if we are the closest dealer to you and you want to deal with us just bring us your best quote and we will meet or beat it . thanks
I am flabbergasted. I don't even know how or if I should respond to this. I have never bought or negotiated for a new car before, but both his emails seem extremely unprofessional to me. He never asked me what state I live in or if I would be getting new tags--I would have been happy to tell him. And he just keeps saying, "if we are the closest dealer to you and you want to deal with us." Is he insulted that I'm actually shopping around for the best price on a $20000+ vehicle? It just sounds to me like he doesn't even want to be bothered with the sale.
Does he think this is the best way to actually get me on the lot and in a car? Or should I just cross him off my list? I would really rather not deal with this person, but am I overreacting? There aren't all that many Hyundai dealerships close by and I would hate to have to cross one off the list, but this guy sounds like a total jerk to me.
Any help and opinions would be greatly appreciated!!!
#3174 of 3350 Re: Novice negotiating online--Confused--Does this guy even want to sell a car? [celena]
Mar 26, 2013 (9:47 am)
I think you are over reacting. The internet makes it easy for people to send hundreds e-mail inquiries to dealers hundreds/thousands of miles away. Although sales do occur over e-mail, the vast majority still happen face to face. The sales person is just trying to get a sense where you are located and if you are a serious buyer. He doesn't want to waste time with a tire kicker.
IMHO, research the car you want and the typical pricing. Then go and visit some dealers and work with them directly. It's not a pair of shoes from Zappo's - it's probably the second most expensive item you'll buy.
#3175 of 3350 Re: Novice negotiating online--Confused--Does this guy even want to sell a car? [robr2]
Mar 26, 2013 (10:16 am)
The dealership is near the state border and tax is lower there, which is why he was asking me about what state I am in. All Virginia businesses along the state line get a lot of bordering state shoppers.
My biggest problem with his "if we are the closest dealer and you want to buy from us" is that it sounds like he thinks the privilege to buy from them is mine, not the other way around. I realize I'm new to this, but I'm pretty sure he should be trying to get me to buy the car from him, not deigning to allow me the grand privilege of purchasing from them. All the other dealerships have sent prompt and courteous replies have given me exactly the information I've asked for.
I have researched the car I want and am aware of the typical pricing, which is why I'm negotiating. I've done a lot of reading and from what I can tell, the general consensus is that negotiating online is faster, easier and generally far more successful than doing it in person. Plus, I'm an easily intimidated person and I hate pushy salespeople, so I really think it's the best option for me.
Thank you so much for the feedback!!!
#3176 of 3350 Re: Novice negotiating online--Confused--Does this guy even want to sell a car? [celena]
by kyfdx@Edmunds HOST
Mar 26, 2013 (10:25 am)
I agree with robr2... might be reading too much into a writing style (or lack of one)..
In my experience, most dealerships don't really do the internet... they just respond asking you to come in... this dealership seems typical. That doesn't mean they don't make good deals or have a good sales experience... it's just one facet of the business that they don't participate in.. (online negotiation)..
Not that it should matter to you... but, some dealers just don't want to spend the time with the internet, when it results in so few sales for the time expended..
Just my $0.02...
#3177 of 3350 Re: Novice negotiating online--Confused--Does this guy even want to sell a car? [celena]
by Kirstie@Edmunds HOST
Mar 26, 2013 (10:30 am)
Frankly, I'd just pass on working with that person & dealership. His communication style does seem a bit harsh, and there's no real reason to believe you'd click any better with him in person... and, you'll eventually have to go to the dealership. Why initiate a process with a salesperson who seems like he'll make it painful for you?
There seems to be a pretty big disparity in the quality and experience of internet sales managers at dealerships. Some take a seasoned car salesperson and promote them to that position - it's obviously something they want to focus on. Other times, they just throw any old body into that position, just because they feel they need to have an "internet sales" presence. One of my friend's daughters was given an internet sales manager job at a decent-sized dealership as her first full-time job. Previously, she'd only ever worked as a waitress - no experience in car sales at all. (in fact, I don't think she's ever even bought a car by herself!)