Got a Quick Question for a Car Dealer?

3217 messages,  Last post on Apr 28, 2013 at 10:34 AM

You are in the Smart Shopper Forum.

What is this discussion about? Car Buying, Car Selling

#3109 of 3217 Re: How much of a discount do you expect on a 2012 vs 2013 Prius right now? [beethovengirl] by verdugo

Jan 31, 2013 (7:32 pm)

Replying to: beethovengirl (Jan 31, 2013 2:35 pm)
I'm inclined to get the 2012, since I plan to keep my car for awhile.
 
If you're keeping it for a long time, I'd choose the 2013.
 
Say you keep it 6 years, that's less (1135/6) than $200 extra a year. And remember, when you do get rid of it, you'll get a bit more for the 2013.
 
I'm not familiar with the Prius, but are there any changes/upgrades between the 2012 and 2013?

#3110 of 3217 Re: How much of a discount do you expect on a 2012 vs 2013 Prius right now? [verdugo] by beethovengirl

Jan 31, 2013 (9:22 pm)

Replying to: verdugo (Jan 31, 2013 7:32 pm)
There are no changes in the 2013.
 
I'm planning on keeping it more than 6 years, and I'd think that the re-sale value difference will be less than $1100 in, say, 10 years...

#3111 of 3217 Re: How much of a discount do you expect on a 2012 vs 2013 Prius right now? [beethovengirl] by houdini1

Feb 01, 2013 (7:28 am)

Replying to: beethovengirl (Jan 31, 2013 9:22 pm)
For what it is worth, in your position, I would buy the 2012, assuming you can get a fairly substantial discount over the 2013.

#3112 of 3217 Re: Trade or sell a car? [uga91] by isellhondas

Feb 05, 2013 (8:45 am)

Replying to: uga91 (Jan 28, 2013 1:07 pm)
timadams didn't give you a "lecture". He gave you solid advice and answers to the questions YOU asked!

#3113 of 3217 Re: Trade or sell a car? [isellhondas] by kirstie_h HOST

Feb 05, 2013 (11:00 am)

Replying to: isellhondas (Feb 05, 2013 8:45 am)
Oh, I think we can let this go and just call it even. I can see why uga91 was offended by the suggestion that he took out a 72-month loan because he bought more car than he could afford. I probably would be too.
 
However, I can also see why the assumption was made, since most cases we see posted around here involving a longer-term loan are, indeed, cases in which the buyer couldn't otherwise afford the payment. Everyone seems to be at peace now, in any case.

#3114 of 3217 Privacy Law Violations by wsb2

Feb 08, 2013 (8:38 am)

Nalley Audi North Atlanta in Roswell GA is requiring all sales people to make 700 individual phone calls per month. If they do not make the required number of calls they will not receive all of their bonus money. This is written in to their pay plans which I have received a copy of from an employee. The dealership has 10 sales people. That is 7000 calls a month! They are harassing people who do not wish to be disturbed about a car purchase. In a world of Privacy Laws and Do Not Call lists I am sure that this policy is in violation of the existing laws. It is also highly unethical. I also have been informed that this type of harassment has been going on at all dealerships owned by the Asbury Automotive Group based in Duluth GA. They have about 90 dealers in the country with a dozen situated here in the Atlanta area. Please help stop this abuse.

#3115 of 3217 Re: Privacy Law Violations [wsb2] by boomchek

Feb 08, 2013 (1:03 pm)

Replying to: wsb2 (Feb 08, 2013 8:38 am)
If you're a client of a dealership, whether in service or by purchasing a car, you would automatically get added onto a database and a call list.
 
It's a privacy violation only if they actually sold your personal info to another company.
 
Otherwise when sales and service transactions are done most customers ok the dealer to contact them with special deals and offers.
 
Yes it can be annoying and from working in the car business for nearly 10 years I know it's like that everywhere.
 
The only thing you can do is write a letter asking them not to contact you or speak with management directly and say that if they continue to harass you that you will not do business with them anymore.
 
I worked at a Honda dealer where every 3 months the owner decided to do an "invite only private sale". Everybody who ever bought something or serviced something at that dealership was called, every 3 months. Ultimately the management eased up but it did tend ot tick off a small percentage of customers.
 
Unfortunately these days, especially at this time of the year when walk ins are few and far in between and competition is fierce, management finds it more cost effective to get sales guys who are just hanging out to call existing clients rather than spend money to send out 10000 mailouts to the neighbourhood with little or no results.
 
I would talk to the management and ask that they don't contact you. On our client followup system we had a few clients whose numbers were marked in red stating not to contact them. Good luck.

#3116 of 3217 Re: Privacy Law Violations [boomchek] by houdini1

Feb 08, 2013 (1:13 pm)

Replying to: boomchek (Feb 08, 2013 1:03 pm)
Sounds like excellent advice from someone who was in the biz for many years.

#3117 of 3217 Re: Privacy Law Violations [wsb2] by Mr_Shiftright HOST

Feb 08, 2013 (1:38 pm)

Replying to: wsb2 (Feb 08, 2013 8:38 am)
Also sounds like fairly clunky management. If a person works 25 days a week, that's 28 phone calls a DAY--at 10 minutes per, average, that's over 4.5 hours a day sitting on your butt rather than addressing people who come into the showroom, learning product, and enjoying your work well enough to want to come back next week.
 
This is my idea of "micro-managing", which, in my opinion, builds an unimaginative, paranoid and dispirited sales force.

#3118 of 3217 Re: Privacy Law Violations [Mr_Shiftright] by boomchek

Feb 08, 2013 (2:09 pm)

Replying to: Mr_Shiftright (Feb 08, 2013 1:38 pm)
Usually phone calls last 1-2 minutes as people don't pick up or tell you they're not interested, or 5 minutes tops just to set an appointment and get the customer to come in.
 
There is a lot of downtime at this time of the year in the showrooms. The last place I was at, you'd be lucky if in a 6 hour shift you talked to more than one customer.
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