Last post on May 14, 2013 at 7:27 PM
You are in the Volkswagen Passat
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Volkswagen CC, Volkswagen Passat, Coupe, Sedan
#278 of 349 Re: Owner of a 2009 CC Sport CPO [hiluxssrg]
Nov 02, 2011 (6:40 pm)
I bought my 2009 cc brand new. I was in love with the car untill the 28,000 service. The service writer advice to rotate the tires. As soon as I picked up the car it sounded like a train was following me and the braking also sound awful. When I took it back the service writer and manager said that it was normal but that it would go away at about 1,000 to 1,200 miles. I let 1800 mile go by and no improcement. so I went back and they said that there was nothing they could do . The manager e=went as far as stating that it was normal for all german cars. They suggested I call VW, so i did. They said that they do not manufacture the tires and that all they could do is pay for 40% of the tire replacement. The tire replacement had to take place at VW dealer which ran $1075.00. I don't understand why I should pay for new tires when my tires are still in very good condition. The service writer also stated the the new tires would also do the same at about 20,000 to 30,000 miles. Needless to say that I no longer love my car.
#279 of 349 Re: Driving impressions [ambuono]
Nov 02, 2011 (6:45 pm)
if you think the ride was bad wait untill you rotate the tires at 30,000 mile service. I use to love the car until The 30,000 service.
#280 of 349 Re: Driving impressions 
Nov 02, 2011 (6:52 pm)
My cc is a 2009 now 30,000 miles. the ride fells like an old car. sounds like your riding a train. you need new tires every 30,000 miles. this was steted to me by the service writer. call VW of america and all they could say is that they don't make the tires. YEA but you put them on the car you sold me.
#281 of 349 Re: CC burns rear lights bulbs [miamicc]
Nov 02, 2011 (6:58 pm)
I too have had to replace the rear bulbs a few times already. My cc has 30,000. My worst complain is the ride after rotating the tires at my last service.
Nov 03, 2011 (7:39 am)
People. May I suggest you check the reviews on tires as well. you can usually find them on something like tirerack.com or other websites. Youdon't have to buy them from them, but do check the reviews. Most of the time the factory does not necessarily put the best tires for a vehicle on it. They do have a mass purchase contract from one manufacturer or another on tires, so they put them on as OEM. They are usually fair to good quality, but not necessarily the best. They get a really good price for them, and the tire manufacturers give them this good price because they know most (Unknowing or unsuspecting)people will continue to put the same tires on because either "That's what the car came with so they must be the best for that car" or "because that's what their dealer sells", at a significant markup. They are usually way overpriced as the Continentals the CC came with are. I had the same issue with my Expedition. Try going with a Pirelli P-Zero or Goodyear Eagle GT's, or Toyo's, or any other manufacturer that makes high performance all season tires. I assure you you will find a better, quieter, and better handling tire than the Continentals.
Nov 03, 2011 (7:48 am)
We see this complaint frequently, on a variety of makes/models - the stock tires are lousy. I have the same poor tires on my Escape, making for a noisy ride. The only reason they haven't been replaced is that I don't drive all that much, so I can't justify (to myself) replacing tires with perfectly good tread life.
If you really hate the handling and road noise, do as discoman suggested. Get better tires. Not a very glamorous purchase, but well worth the investment.
#284 of 349 Re: Tires [kirstie_h]
Nov 03, 2011 (7:21 pm)
Could the tire issues be model related? I have a 2009 VR6 4Motion and have not had any issues.
Nov 04, 2011 (8:21 am)
I'm sure they are!
Some models and model years get better tires than others. I can't tell you why the manufacturer chooses lousy tires or good tires, other than the explanation by discoman - they have a contract, and for some manufacturers the contract includes good OEM tires, and other manufacturers (or models, or years) it's crappy tires.
So-so tires on a new vehicle is a good way for manufacturers to cut costs. It's kind of like buying a new house with great fixtures and fittings, then finding out the dishwasher is a crappy base model. Manufacturers often choose to skimp in areas where the customer won't notice til they've taken ownership.
#286 of 349 Re: VW CC - Acceleration issue [hockey16]
Jan 18, 2012 (5:44 am)
I bought a 2012 model Passat CC 1.8T. Unfortunately I have the same issue. Workshop says it is normal because there is mechanical box in engine compartment and this is DSG standard. I do not believe that German will have this technology and make something like this disturbing. Whenever I accelerate that noise is amazingly disturbance. Also when I pass from humps i have the similar crack kind of noise and irritating. You buy a 2012 car and have noise issue.
I want to sell but I get very less price so must keep for some time. Life...
#287 of 349 Re: cc issues volkswagen brakes [kcamse]
Feb 21, 2012 (7:39 pm)
I have noticed the same thing. I have owned my 2012 cc lux plus for about a month and I have come very close to rear ending the car in front me several times in rush hour traffic. The car doesn't come to a halt until the brake pedal is all the way to the floor.....I am getting used to it.