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Voided or Denied Warranty Experiences

46 messages,  Last post on Dec 26, 2012 at 5:13 PM

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What is this discussion about? Car Buying, Car Warranties, Certified Used (CPO)

Messages Page 2 of 5

#6 of 46 Re: The Evo and Mazdaspeed boards [roadburner] by volvomax

Sep 03, 2008 (9:55 am)

Replying to: roadburner (Sep 02, 2008 5:43 pm)
First of all, DEALERS cannot void warranties.
Your warranty isn't with your dealer. It is with the builder of your car.
Now, some dealers are more easygoing when it comes to modded cars.
However,if a modded part causes a failure, the dealer cannot get the manufacturer to pay the warranty claim. No way, no chance.

#7 of 46 Re: The Evo and Mazdaspeed boards [volvomax] by Mr_Shiftright HOST

Sep 03, 2008 (12:24 pm)

Replying to: volvomax (Sep 03, 2008 9:55 am)
Yes that is correct. The factory burns the dealer and the dealer burns the customer, on a warranty denial.
 
Dealers can't void the warranty. I presume what they do is check with the Zone Office before they submit a claim to see if the factory will go for it or not, prior to making the repair? (if they are in doubt I mean).

#8 of 46 Re: The Evo and Mazdaspeed boards [Mr_Shiftright] by volvomax

Sep 04, 2008 (8:49 am)

Replying to: Mr_Shiftright (Sep 03, 2008 12:24 pm)
Yep.
A dealer knows that any iffy claim is going to have to be greenlighted by the motor co first.
Otherwise, the dealer will have to eat the claim.
 
Some dealers are real sticklers,esp when dealing w/ modded cars.
Others are more easygoing.

#9 of 46 Re: The Evo and Mazdaspeed boards [volvomax] by Mr_Shiftright HOST

Sep 04, 2008 (8:52 am)

Replying to: volvomax (Sep 04, 2008 8:49 am)
Question is, how is a used car buyer supposed to know when he's buying a car with a partly voided warranty? This is not going to show up on CARFAX. It's not like when you buy a used car with a salvage title, then you KNOW there's no warranty no matter if the car has 10 miles on it.
 
I guess with the tremendous upsurge in modding, this partial warranty scenario was inevitable.

#10 of 46 Re: The Evo and Mazdaspeed boards [Mr_Shiftright] by volvomax

Sep 04, 2008 (12:00 pm)

Replying to: Mr_Shiftright (Sep 04, 2008 8:52 am)
Easy, buy a CPO car.

#11 of 46 Re: The Evo and Mazdaspeed boards [Mr_Shiftright] by mitzij

Sep 04, 2008 (12:07 pm)

Replying to: Mr_Shiftright (Sep 04, 2008 8:52 am)
If you want to know the warranty status on a car, get the VIN and call a local dealer. We can run the VIN and check warranty status, recalls, that sort of thing. Some dealers may not give out warranty claim history, but all should give status and recalls. Ask for the service department. It's no big deal, we do it all the time.

#12 of 46 Don't Give Them an Excuse to Say No! by fordfool

Sep 04, 2008 (3:49 pm)

About thirty years ago my Ford 2.3L engine developed premature cylinder wear (piston slap). Fortunately my brother-in-law was a Ford mechanic and knew Ford has a "secret" extended warranty for the problem.
 
Seems some Ford engineer figured that a few cents could be saved by not drilling oil lube holes in the connecting rods. Problems began to appear in cold climates where cold starts were causing excessive cylinder wear.
 
The district Ford rep examined my engine, noting that I had the car serviced regularly and had a Motorcraft oil filter installed. Out-of-warranty engine and transmission rebuilds were approved.
 
Lesson…keep up with scheduled maintenance using approved parts.

#13 of 46 Re: Voided or Denied Warranty Experiences [Mr_Shiftright] by mattandi

Sep 05, 2008 (9:45 am)

Replying to: Mr_Shiftright (Aug 30, 2008 12:59 pm)
Was the fuel system what the new owner needed to have serviced?
Was the partial void something that had already been established or did that determination happen when the new owner took the car in for service?
 
Sounds like the new owner needed the service pretty soon after buying the car. Do you know if that was the case?

#14 of 46 Re: The Evo and Mazdaspeed boards [mitzij] by mattandi

Sep 05, 2008 (9:54 am)

Replying to: mitzij (Sep 04, 2008 12:07 pm)
Used cars have the FTC required buyers guide sticker on them. It may state that the balance of the manufacturer's warranty is in effect. Do used car dealers routinely make the simple phone call you suggest before they check that box on the sticker?

#15 of 46 Re: The Evo and Mazdaspeed boards [mattandi] by volvomax

Sep 05, 2008 (10:11 am)

Replying to: mattandi (Sep 05, 2008 9:54 am)
I'd have to say no.
 
A used car re-seller isn't responsible for the manufacturers warranty.
What it covers, or what it doesn't.
All the form does is let you know that such coverage exists.

Messages Page 2 of 5

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