Last post on Oct 14, 2013 at 11:03 AM
You are in the Chevrolet Impala
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Chevrolet Impala, Sedan
#50 of 56 Re: 2009 Impala Popping Noise in Dashboard [kaycee24]
Jun 12, 2013 (4:47 am)
Did anyone determine if this can be fixed by the individual or did you take it to the dealer? We have the loud ticking/tapping noise in our Impala. It is an intermittent problem.
#51 of 56 2009 Chevy Impala Nothing But Problems
Aug 26, 2013 (11:02 am)
I purchased a 2009 Chevrolet Impala new in Feb 2009. I service it regularly with lube/oil change, tire rotations, etc. Each visit, they are supposed to be doing a multi point vehicle inspection. In July of 2009, the GM certified service did a complimentary alignment check--all was supposedly okay. In November of 2011 (with just 26,000 miles); they told me the tires were worn from the car being out of alignment! I had to buy 4 new tires plus something called a CAM BOLT KIT along with rear atrut bolts. I was told at that time that "these Impalas have alignment issues". I wasn't told on any previous visits that I needed to have the alignment checked (it was check 2 years prior).
As part of my regular maintenance, I got the fuel/air induction service done in March of 2013 with 38000 miles on the car. In July of 2013, I started having issues with the car being hard to start on a warm start. I took the car back in for service in August 2013 to look at the starting problem--and they told me that all the fuel injectors had to be replaced. Again they told me "these Impalas have problems with that". I also had the transmission fluid flushed on this visit in August 2013 at 43,000 miles. After the fuel injectors were replaced and the tran fluid flushed, I was driving the car home from the shop--then it started having problems with the engine losing power and became inoperable. I turned it off and turned it back on and drove okay--but then had the same scenario a couple of days later. Took the car back to the shop and had the same problem with engine losing power on the way BACK OUT to the shop. Car is currently back in shop to determine problem and how to fix AGAIN.
This car is only 4 years old and only has 43,000 miles on it. I should not be having these issues--the last of which is a major safety concern. It seems the car cannot be serviced or fixed correctly by the GM AUTHORIZED SERVICE center. This car has serious issues.
My spouse bought a Toyota van the week before I bought mine, and he has had no issues. I will NEVER buy a GM vehicle again (have bought them my entire life as a loyal GM customer). There are too many repairs and too many problems. My car only gets driven about 10,000 miles per year and is well maintained. If this car cannot run properly--then this Impala is indeed a substandard car.
#52 of 56 Re: 2009 Chevy Impala Nothing But Problems [pianoplayer418]
Aug 26, 2013 (1:25 pm)
I am very sorry that these vehicle issues have caused you to feel this way. If you haven't already spoken with GM Customer Service about this situation, I would like the chance to look more into this for you. Please email me your name, VIN, dealership, and contact info to socialmediagm.com [attn Amber]. I look forward to hearing your response.
GM Customer Care
#53 of 56 Re: 2009 Impala Popping Noise in Dashboard [ken1951]
Sep 27, 2013 (11:00 am)
kaycee24: I had the same issue. I just dealt with it for a whole winter season, then it went away on its own.
Oct 08, 2013 (6:50 am)
I have a 2009 Chevy Impala SS with the 5.3L engine. I have been very pleased with the performance. We purchased it 3 years ago and it always used a little oil during the 5000 mile period. Prior to the last oil change notification (90,000), the check engine light came on and it was over 2 quarts low. There is no evidence of oil leaking or burning. I have scheduled it for service check. The dealer service person said it would be covered under warranty. I hope I don't get a song and dance after the check saying it is not. I see that there have been oil loss issues with the smaller engines. Has anyone else with the 5.3L had the same issue and had it repaired?
#55 of 56 Re: 2009 impala intermittently stalls/dies [pwilliams29]
Oct 08, 2013 (9:36 am)
No sorry, I kept taking it back to the dealership until finally they traded it back in for a Chevy malibu which hasn't given me any problems. If you recently bought a black Chevy Impala 2009 from Berglund Chevy it may be mine. I don't believe the mechanics or sales manager ever truly believed there was a problem.
#56 of 56 Re: DaveNo11 [daveno11]
Oct 14, 2013 (11:03 am)
Just received a call from the dealer on my issue. They said that the oil change notice actually covers 7500 miles and not 5000. They also said that the oil change is required every 3000. They stated that due to the extended use of the oil caused the 2 1/2 quarts of oil loss. I asked what changed from all the previous oil changes that caused the increase use. They had no answer. Said it would cost more to investigate the problem. I said that is why i took it into them. I didn't need to take it into them to get their opinion of length of oil change. I feel I will get the run around like everyone else.