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Saturn Vue Transmission Problems

403 messages,  Last post on May 15, 2013 at 8:44 AM

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What is this discussion about? Saturn VUE, SUV

Messages Page 33 of 41

#319 of 403 05 saturn vue is going to be layed to rest! by acurless

Jul 09, 2012 (8:24 pm)

It is super frustrating to read and see the same posts as the same complaint I am going to make! I have my 2005 AWD 2.2L Saturn Vue since March. I was very lucky I did get it for a good price and it had 104,000 on it but since March it has been in and out of car dealers or my husband! I have a first the cranking noise if you were to turn the wheel that was fixed with a the transmission being flushed. I than began having the shuddering upon take off or at a stop. which little by little got worse to the point of then lagging, shuddering while in drive. My husband is a long time diesel mechanic he tried to call a few local transmission shops, they almost REFUSED to work on them. They said "we could buy a "newer" trani and they would put it in, but would not rebuild it. I then got it to a local GM dealership. They stomped the hell out of it and told me it would cost around $5000- $8,000 to replace the trani and the labor! I asked if I could buy the trani and my husband just put it in the manger informed me "you need special tools to work on this vehicle. Only saturn made them". Later it turned out to be nothing but a lie! Upon the receptionist giving my the diagnostic print out I noticed all the times work was done on the Vue and seen that 20,000 miles ago Saturn REPLACED the transmission!! I drove the Vue in and then went to drive it out it would not go into reverse I had to go back into the dealership to have them push me out of the parking area and got it into drive and did make it home only to have it sitting! My husband then got real frustrated and took the entire engine, transmission out of the Vue. He purchased a Master rebuild Kit and changed the clutches and the pistons, put all new CVT fluid in. The Vue still does not move forward or reverse and makes a whining noise. I am a mother of 3 boys and have no vehicle, If anyone has tried to make the repairs that my husband has done and had later found a different issue please respond. He will began again to take a look at the valve body? or the belt? (may not be saying it correctly) Both expensive to replace! I was told by the GM dealership I last had it to that the warranty is voided due to the replaced trani was done under the original 100,000 mile warranty!??

#320 of 403 Re: 05 saturn vue is going to be layed to rest! [acurless] by gmcustsvcsarah

Jul 10, 2012 (6:42 am)

Replying to: acurless (Jul 09, 2012 8:24 pm)
Good morning acurless,
 
I'm sorry to read about this very frustrating situation. If we can look further into this for you with your dealership, please send the following information to us at socialmediagm.com:
Your name and Edmunds username, phone and address, the last 8 digits of the VIN and current mileage, the name of your involved dealership as well as any information about recent appointments you have (date, amount paid, etc).
 
Kind regards,
Sarah
GM Customer Service

#321 of 403 Re: 05 saturn vue is going to be layed to rest! [gmcustsvcsarah] by acurless

Jul 10, 2012 (8:49 am)

Replying to: gmcustsvcsarah (Jul 10, 2012 6:42 am)
Thanks Sarah for getting back to me. I did not purchase this vehicle from a dealership. It was a private sale. Would you still need the information you have asked for?
 
Thanks
Alison

#322 of 403 Re: 05 saturn vue is going to be layed to rest! [acurless] by gmcustsvcsarah

Jul 10, 2012 (10:35 am)

Replying to: acurless (Jul 10, 2012 8:49 am)
Hi there Alison,
 
Thanks for clarifying. It looked as though in your original post that you have had some work done at your GM dealership on the issues with your Vue, is this correct? Were you planning on continuing to work with them, or as your husband seems to be technically savvy (a great quality!) were you planning on pursuing alternatives?
 
A side note, I see that the transmission replacement was done 20,000 miles ago -- when was it done? And was this work done through a GM dealership to your knowledge?
 
Best,
Sarah
GM Customer Service

#323 of 403 Re: 05 saturn vue is going to be layed to rest! [gmcustsvcsarah] by acurless

Jul 10, 2012 (4:08 pm)

Replying to: gmcustsvcsarah (Jul 10, 2012 10:35 am)
Sarah thank you again for your time. I did have it at a local GM shop but they quoted me to much money to replace the trani again. almost $8,000
The transmission was replaced at around 87,000 miles at a Saturn dealership that no longer exits that is what the GM manager told me. I did not look into it any further because he was the one that told me it was under the 100,000 mile warranty which would void any new warranty? At this point my husband's last approach would be to replace the Torque converter OR do a complete swap out of a engine/transmission to a manual..sounds like that is the only way to keep this vehicle moving?!
I do not know what other alternative's there are with out spending more than what it is worth..I can not get any help from GM with it?
 
Again thank you for your response!
Alison

#324 of 403 Re: 05 saturn vue is going to be layed to rest! [acurless] by gmcustsvcsarah

Jul 11, 2012 (8:19 am)

Replying to: acurless (Jul 10, 2012 4:08 pm)
Hello Alison,
 
I understand that the mileage was at 87,000 (sounds like you're around 107,000 now, right?) when the transmission was replaced - do you know the approximate date?
 
Best,
Sarah
GM Customer Service

#325 of 403 Another transmission issue by suban

Jul 16, 2012 (9:23 am)

I have a 2004 Saturn Vue AWD with 106k miles on it. I bought it used 4 months ago. I just finshed spending almost $1000 on the 100,000 mile check up and took it in because I had a check engine light and the transmission was not locking into direct drive when going down the highway. It would continuously be locking and unlocking and so the RPM's were always moving up and down a few hundred RPM's.
So the GM dealer says I need a torque converter and it will cost $2000. Should I do it, or am I just going to be replacing the transmission later on anyway. And should I do the rear seal as well?
 
Or should I bail on this car and find something else?

#326 of 403 Re: Another transmission issue [suban] by acurless

Jul 16, 2012 (6:36 pm)

Replying to: suban (Jul 16, 2012 9:23 am)
Hey sorry to see this but hate to say in all caps BAIL!!!! go as fast as you can to get out of this vehicle!!! I love mine but still sitting in my garage until we order the torque convertor. After the fact we have had it to two shops had the transmission flushed and then my husband took it apart and replaced the clutches and pistons and did the pressure points.... NO one wants to work on them... You can not get any NEW parts all has to be from a junk yard or off computer or Pay outstanding amounts to the GM dealers. If and when we get our 05 vue awd with only 107,000 to run again, we are gonna drive it in for a trade in. As of now our third vehicle is a 01 Hyundai accent! 5 speed! with a 189,000 and is still running on original clutch!!!!IF you can another alternative my husband has thought of was to swap out the engine and the transmission to a 5 speed?? Just a thought to you... Best of luck!

#328 of 403 2004 Ion 2 Coupe by jbuzzell

Aug 11, 2012 (9:20 pm)

This message is intended for Sarah at Customer Service. After canvassing many forums, I see that you are responding to inquiries regarding problems with particular cars. I have a Saturn Ion 2 (2004) and am on the cusp of needing a third transmission, the second transmission being installed in early 2010. It finally reached it's last leg yesterday, and now decisions have to be made; decisions that will be based upon available options. Original owner. The replacement was installed by warranty and paid labor only, which has been better than most stories. Regardless of that time, what options do I have here? The car is in great shape, runs great (sans a non-working transmission), and am not in a position to scrap it or drop the necessary $2500-$4000 that may be required by most dealer shops, if they will work on it at all. Is the trade-in option still valid? How about the percentage of paid costs for repairs? Obviously, thousands have had similar experiences, and while I struggle with the idea of having a third transmission installed on a single car with no other deficiencies, I would like to know if you can provide information that can be useful to ascertain what can/should be done to rectify the problem. And as this problem persists beyond replacement for most, until death of the car or by giving up from lack of continuous funding, I would quite interested in the trade in option. If requested, I can provide my email (or yours) so we can be more detailed about correcting this in a timely manner...i.e. 7-10 days. Thanks for your help

Messages Page 33 of 41

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