Last post on Dec 06, 2013 at 8:10 PM
You are in the Saturn VUE
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Saturn VUE, SUV
#226 of 431 Transmission Problems from 40-55mph
Dec 12, 2011 (1:39 pm)
I had read a lot about the torque converter problems that they were having the Saturn Vue's and made sure that when I test drove all of them I kept an eye out for it. I just purchased a 2006 Saturn Vue with 96,000 miles on it and when I drove it for a few days low and behold the problems have started. It "hesitates" when shifting into 5th, at a slow acceleration I have found the car will shift around 2k RPMs but once I go from 40-50 it seems like it just does not want to shift....once the car finally does shift, it sounds as though it is running too "hard" or the RPMs are too low for that speed. Everything I have read says that this is the Torque converter...I called my local dealer and they said they was no recall and they will not fix it but my GF has the same car and she had hers fixed "under recall" for free and her car is a 2007 at 150,000 miles! Can someone please shed some light on this situation or what I can do before the problem gets worse?
#227 of 431 Re: Transmission Problems from 40-55mph [svaculik]
Dec 13, 2011 (9:45 am)
I can understand why this is confusing and frustrating. Recalls are associated to the VIN of a vehicle, and can be assigned based upon model year or build location. As your girlfriend's vehicle was a 2007 and yours is a 2006, this likely explains why her repair was covered and yours may not fall under a recall.
If you would like for us to establish a case to evaluate your particular situation through Customer Service, please send us an email that includes the following information: your name/user name and contact information (phone and address), the last 8 digits of your VIN and current mileage, the name of your involved dealership, and a description of the visits you've made to address your current concerns.
GM Customer Service
#228 of 431 2004 V6 FWD Saturn Vue
Dec 14, 2011 (9:00 am)
I started experiencing the shuttering on my Vue over a year ago and thought it was just time for a fluid change. This never helped the shutter and I've been attempting to ignore it and compensate my driving to deal with the issue as long as possible. This last weekend, I drove the vehicle and it started missing gears at low speeds and producing this grinding sound. It made me nervous so I took it to my local mechanic who immediately diagnosed it and said this has been an issue with the Honda Pilot as well. I looked online and found this thread, which led me to take it over to the dealer.
The dealer inspected the vehicle and confirmed my mechanics diagnosis, however due to it being a late 2004 build, it doesn't qualify under the TSB. The dealership's hands are tied, so I called Saturn Corporate who opened a case to see if they could assist me. Two days later, I received a phone call back stating that even though the vehicle shows the same symptoms as those covered under the TSB, the vehicle doesn't qualify for warranty repair.
I've dealt with auto manufacturer's through the legal system before. It's a long process, but I will not sit by to let them say this isn't covered under an issue Honda and GM have both acknowledged. Is there a class-action suit already in process for this issue? If not, I'll be contacting my counsel who's helped me in the past this afternoon.
#229 of 431 Re: 2004 V6 FWD Saturn Vue [michiganvue]
Dec 14, 2011 (10:53 am)
Could you give me the number you used to call Saturn? BTW what is a TSB?
#230 of 431 Re: 2004 Saturn Vue [superurs]
Dec 14, 2011 (11:01 am)
I can't find anything in writing that the torque converter has a recall...Can you please tell me where I can find it so I can show the dealership?
#232 of 431 Re: Transmission Problems from 40-55mph [gmcustsvcsarah]
Dec 14, 2011 (1:33 pm)
I have also dealt with GM regarding the faulty transmissions and GM goes through the so called process of opening a case but they will not do anything. There was a class action lawsuit but GM filed bankruptcy and is no longer obligated to fix the problem. Here are a few things that you can do and remember the more people who file complaints the more likely that these problems will be looked into.
Information regarding the class action lawsuit
You can file complaints with (takes about 5 min):
National Highway Traffic Safety Administration (NHTSA)
Better Business Bureau
Post your problem for the VTi transmission on forum boards
Write your local politicians
Congressmen, local officials and attorney general you can find your local officials at c-span. You may have to Google your state and attorney general separately to find out who that is.
Last but not least you can write the CEO of GM
Mr. Daniel Akerson
300 Renaissance Center
Detroit, MI 48265
#233 of 431 Re: Transmission Problems from 40-55mph [addidas40]
Dec 14, 2011 (4:53 pm)
Thanks a lot!!
#234 of 431 Re: Transmission Problems from 40-55mph [addidas40]
Dec 15, 2011 (9:44 am)
If you were to provide us with your case number in an email, we would be happy to further investigate the situation.
GM Customer Service
#235 of 431 Re: Not Happy [nvrbuyagain]
Dec 21, 2011 (11:09 pm)
I too have a 2003 Saturn Vue LEMON. I wanted to ask you about your horn issue. My husband was driving and pounded on the horn when someone cut him off and the horn stuck on. Eventually it blew the fuse and from what I understand that is a comon problem with these vehicles and in order to replace the horn sensor, they have to remove the air bag. Is that what you experienced as well? How much did they charge you to fix it?
Mine is in the shop right now because the service engine soon light was on for about 2 weeks and then went off. It lags when you first accelerate. They told me today that it is something with the transmission and that the fluid is full but it is black meaning there is metal in it due to something coming apart. They agreed to split the cost of the transmission repair/replacement with me 50/50. It seems others have been able to get GM to foot the entire bill. I am not sure how though. Any ideas?
They also told me my sway bar links are bad and need to be replaced. Is that the same thing as you indicated (rear stabilizers)?
My CD player broke. My hood release lever has come off multiple times. The hazzard light button has been pushed inside my dash board twice. This is my 5th Saturn and the WORST car I have even owned.
I am sick about this. We live on one income and have two small children. I am about to return Christmas presents in order to pay for this. Sickening.