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Saturn Vue Transmission Problems

403 messages,  Last post on May 15, 2013 at 8:44 AM

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What is this discussion about? Saturn VUE, SUV

Messages Page 23 of 41

#218 of 403 2003 Saturn VUE Automatic V-6 AWD by jonntammi

Nov 25, 2011 (5:25 pm)

I purchased my Saturn VUE used from a dealer in January of 2008 and it currently has less than 90K miles on it still because of how often it needs to be repaired. Until our Saturn dealer closed, we used them to do the work on it. After they closed, it sat in my parking space for 6 months because it wouldn't start, we found a mechanic who used to work for GM. For the last year it has been in the shop every other month. One month ago, our mechanic said the transmission needed to be replaced (the codes and the fact the car wouldn't shift beyond 3rd gear had me agreeing). For a used transmission with 58k miles on it, he charged me $2200 parts and labor. That does NOT include the TCM. He also replaced the stabilizer links and the water pump for another $1k p&l. With the exception of 2 days (Nov 11-13) (where it was still having trouble shifting so we took it back) it has been with him since October 6th. When we took it back to him, he said that it was throwing all the codes as though the TCM was failing.
 
He finally took it to a Chevrolet dealer in the area on Monday and called me back today. Now he is telling me that the catalytic converter also needs to be replaced and that is another $1500 parts and labor. The car is not worth as much as it is costing me to fix it. This was my third Saturn and the whole reason I purchased a Saturn was because I trusted the brand.

#219 of 403 Re: 2003 Saturn VUE Automatic V-6 AWD [jonntammi] by gmcustsvcsarah

Nov 26, 2011 (6:08 am)

Replying to: jonntammi (Nov 25, 2011 5:25 pm)
Jonntammi,
 
I'm sorry to hear about the numerous concerns that have arisen with your VUE. Have you already been working with Customer Assistance?
 
Best,
Sarah
GM Customer Service

#220 of 403 Re: 2004 Saturn Vue [bismarck318] by jonesy72

Nov 28, 2011 (1:10 pm)

Replying to: bismarck318 (Nov 04, 2011 2:06 pm)
We have a 2005 Saturn Vue and it is now sputtering? what should we look for, so when we take it in, we know.?

#221 of 403 Re: 2004 Saturn Vue [jonesy72] by jonesy72

Nov 28, 2011 (1:17 pm)

Replying to: jonesy72 (Nov 28, 2011 1:10 pm)
we bought ours over the summer at a dealership. We love it. And just started having issues with it. We also dont have the money right now to fix it. Please help us, so when it does go in i am not wasting money on things that dont need fixed and it gets fixed the right way... Thank you very much.

#222 of 403 Re: transmission and AC [oneupsetlady] by oneupsetlady

Nov 29, 2011 (7:29 pm)

Replying to: oneupsetlady (Nov 10, 2011 3:58 pm)
I sure do need someone to reply to me so I will know what to do!!Thanks!!

#223 of 403 T R A N S M I S S I O N GONE ! by bolndee29

Dec 05, 2011 (4:07 pm)

....Well can we get any money for our broken Saturns from GM?

#224 of 403 Where to Go for Help on Transmission Problems by s4sar

Dec 05, 2011 (5:14 pm)

I just sent a letter to the CEO at GM.
Mr. Daniel Akerson
CEO
General Motors
300 Renaissance Center
Detroit, MI 48265
I will post after I hear back from him. If I hear back from him...

#225 of 403 Re: 2004 Saturn Vue [bismarck318] by superurs

Dec 08, 2011 (9:10 pm)

Replying to: bismarck318 (Oct 14, 2011 2:47 pm)
This was sent out as a service bullitin to all dealerships. If a customer brought it in complaining about shudder at low speeds, they were check 7 possible parts that would cause this condition. My car is doing this and was repaired under warrenty at the time but is considered unresolved becuase its still doing it.
 
My condition happens during low speed travel on level grade around 30-35 mph and the engine taching at 1300-1400rpm. You must keep your rpm's steady. It shudders the whole car and rattles to body panels, like the engine is running on only 3 cyl.
 
This problem was a recall for torque convertor or related issue.
 
Mine is gonig in and will be repair still covered from the recall bullitin

#226 of 403 Transmission Problems from 40-55mph by svaculik

Dec 12, 2011 (2:39 pm)

I had read a lot about the torque converter problems that they were having the Saturn Vue's and made sure that when I test drove all of them I kept an eye out for it. I just purchased a 2006 Saturn Vue with 96,000 miles on it and when I drove it for a few days low and behold the problems have started. It "hesitates" when shifting into 5th, at a slow acceleration I have found the car will shift around 2k RPMs but once I go from 40-50 it seems like it just does not want to shift....once the car finally does shift, it sounds as though it is running too "hard" or the RPMs are too low for that speed. Everything I have read says that this is the Torque converter...I called my local dealer and they said they was no recall and they will not fix it but my GF has the same car and she had hers fixed "under recall" for free and her car is a 2007 at 150,000 miles! Can someone please shed some light on this situation or what I can do before the problem gets worse?

#227 of 403 Re: Transmission Problems from 40-55mph [svaculik] by gmcustsvcsarah

Dec 13, 2011 (10:45 am)

Replying to: svaculik (Dec 12, 2011 2:39 pm)
I can understand why this is confusing and frustrating. Recalls are associated to the VIN of a vehicle, and can be assigned based upon model year or build location. As your girlfriend's vehicle was a 2007 and yours is a 2006, this likely explains why her repair was covered and yours may not fall under a recall.
 
If you would like for us to establish a case to evaluate your particular situation through Customer Service, please send us an email that includes the following information: your name/user name and contact information (phone and address), the last 8 digits of your VIN and current mileage, the name of your involved dealership, and a description of the visits you've made to address your current concerns.

Regards,
Sarah
GM Customer Service

Messages Page 23 of 41

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