Last post on Dec 06, 2013 at 8:10 PM
You are in the Saturn VUE
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Saturn VUE, SUV
#138 of 431 Re: 2006 Saturn Vue Transmission Problems, Again [gmcustsvc]
Aug 15, 2011 (12:25 pm)
We bought a 2004 Saturn Vue for my daughter last year. One of the selling points was that it had a new transmission. The seller even provided the paperwork from the Saturn dealership. Last month the transmission went out. We had it towed to the GM dealer and they told me $6200 to fix it. They said that if I talked to Saturn and Saturn called them that they could fix the transmission (under warranty). There was only 40,000 miles on this transmission. Saturn called the dealership got all the information. She sounded very positive about what the outcome would be. She agreed that since it was replaced at a Saturn dealership it should be under warranty. After a couple days, I received a call from GM. She was very rude and basically said they would not stand behind the transmission and I was out of luck. So I have beautiful looking car that is worth absolutley $0 and now have to buy a new used car for my daughter. So disillusioned with GM right now. There has to be something I can do to get the transmission replaced or at least get some cash out of the hunk of metal.
#139 of 431 Re: 2006 Saturn Vue Transmission Problems, Again [gmcustsvc]
Aug 15, 2011 (2:55 pm)
My experience with GM is that they will not do anything to fix the VTi transmission problems. The only thing GM's customer service did was apologize and sympathize with me.
You can file complaints with:
National Highway Traffic Safety Administration (NHTSA)
Better Business Bureau
Post your problem for the VTi transmission on forum boards
Tweet and Facebook your experience on the GM pages
Write your local politicians
Congressmen, local officials and attorney general you can find your local officials at c-span. You may have to Google your state and attorney general separately to find out who that is.
Last but not least you can write the CEO of GM
Mr. Daniel Akerson
300 Renaissance Center
Detroit, MI 48265
#140 of 431 Re: 2006 Saturn Vue Transmission Problems, Again [addidas40]
Aug 16, 2011 (1:01 pm)
Can you please send me your VIN and case number? I look forward to your response.
GM Customer Service
#141 of 431 Re: 2006 Saturn Vue Transmission Problems, Again [kerry3330]
Aug 16, 2011 (1:12 pm)
I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN and current mileage? I would like to look further into your situation.
Caron, GM Customer Service
#142 of 431 06 Saturn Vue
Aug 18, 2011 (6:04 pm)
I purchased the Vue at 78000 km. I noticed the vibration in the front end when accelarating and slowing down always between 30-55 kph. At around 120k km i replaced both front wheel bearings. This helped with a lot of the vibration I was having except for the one at 50 kph. Today while I was driving home the front passenger side wheel started locking up. Any ideas on what this could be. It would roll for a little bit but then suddenly lock up and start skidding. After the third time I pulled over and parked it. There is 148k km on it now and just needing some ideas at what to look at first for repairs.
#143 of 431 Re: 06 Saturn Vue [mcljoe]
Aug 23, 2011 (4:02 pm)
First I would check the brake caliper to make sure its working correctly. Even when the hub bearings go bad, I have never seen one that completely locked up. I guess it could happen but I've never seen it.
Once you determine it to be good or bad you can go inward from there...bearing...1/2 shaft/cv joint...
#144 of 431 Re: '06 Vue transmission recall? [suzy13]
Aug 27, 2011 (11:00 am)
FYI the recall number for the 3.5 transmission is #10285 (February 2011) (for the transmission PCM re-program). ..if this helps anyone.
I purchased my vehicle at 3 years & 1 month into service, & later found out through my Saturn dealership this vehicle had 8 (eight) front wheel bearing services performed by the dealer. This information was not on the CarFax, nor were a few other issues.
I found out Saturn had kept great service records on this vehicle as someone else mentioned someone who is really familiar with this problem needs to advise on it (a former Saturn Tech), but where have they all gone?
Once again if you are experiencing any abnormalities on the 3.5, first is to displace the fluid with a Honda Z1 approved fluid. The service interval listed in the owners manual (50K) is not often enough, especially for severe service conditions. Normally (back in the day) you could run a GM transmission to a 100K (& beyond) without transmission service, not so with this one.
Unfortunately these vehicles had great potential, but seem to be plagued by design issues, one thing I will miss is the GM space frame Polymer body panel design.... much like the first generation U-Bodies Lumina/Transport/Silouette & 4th Generation F-Bodies (Along with the Fiero) had.
#145 of 431 Re: '06 Vue transmission recall? [gmcustsvc]
Aug 27, 2011 (11:05 am)
Thank you Caron, I had sent you information on this the other day.
#146 of 431 Don't buy 2002-2005 Vue 4 speed VTI Transmission
Sep 01, 2011 (11:25 am)
Don't buy 2002-05 Saturn Vue or Ion! VTI transmission failure expected by GM but no recall issued. I have a 2003 Vue with 67k miles that is now worth scrap metal because I cannot afford the $5500 rebuilt transmission. My car is only worth $6500. I never received written notification or was notified by the Saturn Dealership during routine maintenance. I cannot afford a new car payment; which is why I took care of my Vue - so I wouldn't have to. GM lost class action to replace these transmissions but filed for bankruptcy and received government (taxpayer) bailout before owners notified. Class action re-filed with "new" GM to compel to provide owners with relief.
Spoke with GM dealers, GM Business Resource Center and Joe - our (NC) regional GM representative to no avail.
#147 of 431 Re: Don't buy 2002-2005 Vue 4 speed VTI Transmission [joaniep]
Sep 01, 2011 (4:18 pm)
I hear you on this one I am in the exact same situation