Last post on May 15, 2013 at 8:44 AM
You are in the Saturn VUE
What is this discussion about?
Saturn VUE, SUV
#394 of 403 Re: Saturn Vue transmission repair/reimbursement [michelle94]
Mar 25, 2013 (7:26 am)
I have a 2002 Saturn Vue with the VTi transmission. I tried to call the number several people posted (800-790-5700), but it has been disconnected/changed/no longer in service! My transmission is going out and I'm afraid to drive my car -where can I go for help? Also, I never received a recall notice about this transmission.
#395 of 403 Re: Saturn Vue transmission repair/reimbursement [hgriff]
Mar 25, 2013 (7:37 am)
the number is 1-866-790-5700 11157 ask for becky
#396 of 403 Re: 2002 saturn vue [ike77]
Mar 25, 2013 (7:46 am)
I just call Saturn customer service. Apparently my VIN# was not included on their recall list, so now I'm stuck with a car that doesn't run?
#397 of 403 Re: Saturn Vue transmission repair/reimbursement [nette825]
Mar 25, 2013 (8:25 am)
Thanks for the updated phone #. I called and Becky wasn't available. Martha tried to tell me that my VIN # is not on their recall list. I will try to reach Becky again later.
I also sent an email to Saturn Cust. Service - don't know if I'll get a response.
#398 of 403 Re: 05 Saturn Vue - Manual Trans pops out of gear [gredandstormy]
Mar 25, 2013 (5:23 pm)
well i have a 2003 saturn vue and i replaced ther transmission 4 times in the past 5 1/2 years and im about to get another replaced. everytime i get a transmission i get a new warranty on mine. and it is no cost to me at all.
#399 of 403 2003 v6 Saturn Vue 27mm 3rd gear anchor band bolt
May 05, 2013 (5:09 pm)
I fear I have ROYALLY screwed up, I hope you can help me. Long story short I changed the ATF in my '03 v6 Saturn Vue, refilling it through, you guessed it: the 27mm 3rd gear anchor band bolt located on top of the transmission casing. Of course I could find no mention of the importance of NOT removing this bolt until I already had done so, now, it will not shift from 2nd to 3rd.
PLEASE!! HELP me fix the result of my stupidity!
#400 of 403 If you are suing them let me know
May 06, 2013 (2:36 pm)
I tried a long time ago to get my VUE fixed. Got the same BLAH BLAH out of warranty BLAH sorry this will be your third transmission BUT..... My Vue is setting in my driveway because I can not afford to have it fixed and if I did how long would it last? Secondly I can't fix it and sell it for fear it would do it to someone else. They use the same VTI transmission when they replace it. No recall has been made for these and they want you to use their repair centers so they get MORE MONEY!!!!! Either option gets them MORE MONEY. I would love to be apart of a class action suit against these rip off agents. If it is all about money to them lets get them for MORE MONEY!!!
#401 of 403 GM FAULTY Vti TRANSMISSION
May 06, 2013 (2:46 pm)
I am very sorry to hear about your situation I purchased a Saturn Vue with the same problem. I have also dealt with GM regarding the faulty Vti transmissions and GM goes through the so called process of opening a case but they will not do anything. They might split the cost with you to repair a defective transmission that they installed and it costs about $6000.00. So that means the customer has to pay $3000.00 for a transmission that was no good to begin with. There was a class action lawsuit which GM was found at fault but GM filed bankruptcy and is no longer obligated to fix the problem. Here are a few things that you can do and remember the more people who file complaints the more likely that these problems will be looked into.
Information regarding the class action lawsuit
You can file complaints with :
National Highway Traffic Safety Administration (NHTSA)
Better Business Bureau
Post your problem for the VTi transmission on forum boards
Write your local politicians
Congressmen, local officials and attorney general you can find your local officials at c-span. You may have to Google your state and attorney general separately to find out who that is.
Last but not least you can write the CEO of GM
Mr. Daniel Akerson
300 Renaissance Center
Detroit, MI 48265
Here is the website for the lawsuit that was filed.
#403 of 403 Re: Saturn Vue transmission repair/reimbursement [hgriff]
May 15, 2013 (8:44 am)
I would recommend going to the GM webpage. I had to talk to a representative and am now waiting on a call from the people that handle the VTi cases. Fingers crossed that there will be a solution. I have a 2003 Vue.