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Hyundai Genesis Prices Paid and Buying Experience

221 messages, Last post on Nov 07, 2009 at 6:48 AM
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I can't believe it....after 4 weeks of waiting for a car, and with a valid signed deal and deposit taken, I get a call today. My car is in and when do I want to come pick it up. I say I'll get back to them (since I had been talking to another dealer who offerred a better deal I needed to check on that car's ETA). When I call back I am told, sorry but the car has been sold to someone else! I have started the process of complaining up the line at Hyundai. But the reality is, a deposit on a car is no contract - for either party. I am disgusted by the energy necessary to simply buy a Genesis from Hyundai. For all those in the NY area: this dealer is Paramus Hyundai on Route 4. The sales manager won't even take my call. Living proof of how highway automobile dealerships got their reputation. I have owned all the luxury brand cars and have never experienced anything like this. Sorry for the rant, put I'm pissed.
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Replying to: pjkad (Sep 25, 2008 1:02 pm) Also, why would you be upset that "your" car was sold when you were, in fact, actively pursuing other cars? Sorry to call it like that, put it just seems like a huge double standard to be angry at the dealer when you are saying that you weren't really even locked in. How would you feel if the sales manager was bashing you in this forum for not coming in and holding up your end of the bargain?
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Replying to: jeffreid (Sep 25, 2008 1:37 pm) What is the purpose of putting a deposit down on a car.
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Replying to: pjkad (Sep 25, 2008 3:42 pm) Even if it was HMFC that changed the residual, you should have been given the option to back out of your deal since it was no longer what you were quoted, IMO. Also, if the car was sold out from under you due only to the ability to get a better price, then shame, shame, shame on your dealer. When two men shake hands there should be some level of integrity. Sounds like your backup dealer may have a deal today!!
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Replying to: jeffreid (Sep 26, 2008 5:30 am)
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Replying to: pjkad (Sep 26, 2008 12:47 pm)
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Replying to: louisn (Oct 01, 2008 3:29 am) If I have a deal with someone that is specific to a car that is on order or that I have to dealer trade, then I have a form that both the customer and I sign stating that the deposit/downpayment is refundable ONLY in the event that the purchase is completed. This is something that they are given a chance to read before they sign, and they also get a copy of it. No sense in going to the trouble of getting a specific car that is just for 1 person and then see them walk away. And yeah, I have cashed a few checks from people that walked away. A refundable deposit is kind of silly. Of course, I think that is the point you were trying to make. |
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Replying to: malberts1 (Sep 09, 2008 2:23 pm)
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Replying to: genesis09 (Oct 06, 2008 2:32 pm) Fitzmall has several with MSRP of $36,000 for $32,631.00 plus TTL. FitzMall Delivered : Internet Price: $32,631.00 Value Price: $33,000.00 Invoice Price: $33,873.00 MSRP: $36,000.00 Style: 4dr Sdn 3.8L V6 Color: PLATINUM META/JET BLACK Class: 4 Door Sedan Model #: B0422 VIN: KMHGC46E89U018022 FACTORY INSTALLED OPTIONS (-PLUS ) PREMIUM PLUS PKG INCLUDES: - Lexicon 15-speaker audio system w/6-disc in-dash CD changer, pwr tilt/slide sunroof , leather-wrapped dash & door trim, integrated memory system, pwr tilt/telescoping steering column, pwr rear sunshade, rain sensing windshield wipers, automatic defogging windshield , 18" hyper silver aluminum wheels w/chrome inserts STANDARD EQUIPMENT EXTERIOR -Silver grille w/chrome accent 1176 -Automatic headlights 1176 -Fog lights 1176 -Body-color heated pwr mirrors w/turn signal indicators 1176 -Solar control glass-inc: acoustically laminated windshield/front side glass 1176 -Speed-sensitive variable intermittent windshield wipers 1176 INTERIOR -Leather seating surfaces 1220 -Pwr heated front bucket seats w/electronic active head restraints 1220 -Leather wrapped tilt steering wheel w/audio controls 1220 -Supervision electroluminescent instrument cluster 1220 -Pwr windows w/front auto up/down 1220 -Pwr door locks 1220 -Proximity entry w/push button start 1220 -Bluetooth hands-free phone system 1220 -Cruise control 1220 -AM/FM/XM stereo w/CD/MP3 player-inc: iPod/USB/aux inputs 1220 -Dual zone fully automatic temp control air conditioning w/cabin air filter 1220 -Rear window defroster 1220 -Electrochromic rearview mirror-inc: HomeLink universal garage door opener, compass 1220 MECHANICAL -3.8L DOHC V6 engine 1236 -Continuously variable valve timing (CVVT) 1236 -6-speed Shiftronic automatic transmission w/OD 1236 -Traction control system (TCS) w/electronic stability control (ESC) 1236 -Rear wheel drive 1236 -17" alloy wheels 1236 -P225/55R17 tires 1236 -Compact spare tire 1236 -Pwr steering 1236 -4-wheel disc brakes 1236 -4-wheel anti-lock brakes (ABS) w/electronic brake-force distribution (EBD), brake assist 1236 SAFETY -4-wheel anti-lock brakes (ABS) w/electronic brake-force distribution (EBD), brake assist 1343 -Driver/front passenger advanced airbags 1343 -Driver/front passenger seat-mounted side-impact airbags 1343 -Front/rear side-curtain airbags 1343 -Occupant classification system (OCS) 1343 -3-point seatbelts for all seating positions 1343 -Front seat belt pretensioners & force limiters 1343 -Childproof rear door locks 1343 -Emergency internal trunk release 1343 -Lower anchors & upper tether anchors (LATCH) 1343 -Energy-absorbing steering column 1343 -Traction control system (TCS) w/electronic stability control (ESC) 1343 -Shift interlock system 1343 -Front/rear crumple zones 1343 -Body-side reinforcements 1343 -Hood buckling creases & safety stops 1343
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