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Prices Paid: Buying & Leasing Experiences Hyundai Genesis Prices Paid and Buying Experience
227 messages, Last post on Nov 30, 2009 at 5:29 PM
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Just got home from an oil change on my Azera, while there, the service department got delivery of their 1st V8 Genesis -- black on black with technology package. Sticker is at $42,100. For someone interested you might want to call Arapahoe Hyundai (Centennial, Colorado) and talk to them BEFORE they add any dealers installed options. It looks great, huge inside and LUV the 19" wheels. Got to sit in it and check it out, as they were unwrapping it from all the protective film. |
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I can't believe it....after 4 weeks of waiting for a car, and with a valid signed deal and deposit taken, I get a call today. My car is in and when do I want to come pick it up. I say I'll get back to them (since I had been talking to another dealer who offerred a better deal I needed to check on that car's ETA). When I call back I am told, sorry but the car has been sold to someone else! I have started the process of complaining up the line at Hyundai. But the reality is, a deposit on a car is no contract - for either party. I am disgusted by the energy necessary to simply buy a Genesis from Hyundai. For all those in the NY area: this dealer is Paramus Hyundai on Route 4. The sales manager won't even take my call. Living proof of how highway automobile dealerships got their reputation. I have owned all the luxury brand cars and have never experienced anything like this. Sorry for the rant, put I'm pissed.
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Replying to: pjkad (Sep 25, 2008 1:02 pm) Also, why would you be upset that "your" car was sold when you were, in fact, actively pursuing other cars? Sorry to call it like that, put it just seems like a huge double standard to be angry at the dealer when you are saying that you weren't really even locked in. How would you feel if the sales manager was bashing you in this forum for not coming in and holding up your end of the bargain?
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Replying to: jeffreid (Sep 25, 2008 1:37 pm) What is the purpose of putting a deposit down on a car.
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Replying to: pjkad (Sep 25, 2008 3:42 pm) Even if it was HMFC that changed the residual, you should have been given the option to back out of your deal since it was no longer what you were quoted, IMO. Also, if the car was sold out from under you due only to the ability to get a better price, then shame, shame, shame on your dealer. When two men shake hands there should be some level of integrity. Sounds like your backup dealer may have a deal today!!
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Replying to: jeffreid (Sep 26, 2008 5:30 am)
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Replying to: pjkad (Sep 26, 2008 12:47 pm)
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Replying to: louisn (Oct 01, 2008 3:29 am) If I have a deal with someone that is specific to a car that is on order or that I have to dealer trade, then I have a form that both the customer and I sign stating that the deposit/downpayment is refundable ONLY in the event that the purchase is completed. This is something that they are given a chance to read before they sign, and they also get a copy of it. No sense in going to the trouble of getting a specific car that is just for 1 person and then see them walk away. And yeah, I have cashed a few checks from people that walked away. A refundable deposit is kind of silly. Of course, I think that is the point you were trying to make. 
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Replying to: malberts1 (Sep 09, 2008 2:23 pm)
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