Last post on Nov 17, 2013 at 6:07 PM
You are in the Toyota Sienna
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Toyota Sienna, Van
#90 of 120 Re: Both Doors [bbbuzzy]
Jun 21, 2012 (3:48 am)
Sorry, haven't checked this thread in a bit...I am outside of Boston and the repair shop is Dudley Street Auto in Arlington. Door still working super (2004, not 2006 Sienna, woops, typo previously). $75.00 total to fix, I wouldn't spend $2000 to get a whole new door! OUCH!
Had another weird thing happen, the heat shield (whatever that is) came loose and it sounded like my tail pipe was ready to fall off. Drove into Toyota and they removed it (said it was old and the bolts couldn't be tightened) for FREE! Said I didn't need it for now. Well, I feel like I hit the lottery, twice...waiting for the next big expense though...
#91 of 120 Re: Both Doors [deniser3]
Jun 22, 2012 (10:16 am)
How long did it take to fix the door? For how long did you have to leave the van at the shop? Is your driver's door working fine as before without the popping noise when you open and close? $75 sure beats $2000. Thanks for sharing the info.
#92 of 120 Re: Both Doors [belovedangel]
Jun 22, 2012 (10:36 am)
I dropped the van off around 7PM after they had closed and left the key in the drop box. They fixed it the next day and it was done I believe by like noon or early afternoon. The guy said he had to take the door off and apart to fix it, so half a day seemed reasonable. The door is perfect, no noise or problems. The guy said if it happens again just come back and he'll take care of it. No way I would pay $2000 with this van at 106,000 miles. If you can't find someone to fix it right away, the door should not fall off, it just will swing in the breeze so be careful! The noise is the most annoying thing, I think. Good luck!
PS - I do seem to recall this should be fixed early, the longer you wait the worse it gets and if it is bad enough they may not be able to save it with welding...
#93 of 120 Re: Question on TSB: Toyota Sienna Door Welds Causing Clicking [04exaccord]
Jun 24, 2012 (1:16 pm)
I took our 2004 Sienna to a friend, and he fixed this for me for $50, but I gave him $80 because I felt he was being too good to us. He (1) removed the door panel; (2) removed the little hinge attached to the car frame so the door would open wider; (3) pre-drilled a hole through the place where the bad weld broke; (4) screwed a bolt through the hole. Problem fixed! It was a simple fix that I recommend having a professional apply due to the difficulty of removing the panel. The hardest part was simply removing the door panel, since there are quite a few screws holding it on, including one hidden underneath the door window controls console (that you have to pop out to see/reach the screw).
So.. moral of the story: It's a simple fix. Don't weld. Just drill a hole and fill it with a steel bolt.
#94 of 120 Re: 2004 Sienna driver door weld/hinge, now WON'T OPEN!!! [kerit]
Jul 23, 2012 (5:51 am)
Having the exact same problem. Time for Toyota to issue a recall and fix the problems.
Toyota North America
Toyota Motor Sales, U.S.A., Inc.
19001 S. Western Ave.
Torrance, CA 90501 USA
Toyota USA Phone Number: 1-310-468-4000
Fax Number: 1-310-468-7800
#95 of 120 Re: 2004 Sienna driver door weld/hinge, now WON'T OPEN!!! [bulgard]
Jul 23, 2012 (2:34 pm)
Same issues with my 2005:
1) Failing hinge welds on driver door. Dealer did "Toyota-approved" / temporizing repair job under 'warranty enhancement' in 2008, which is now failing. Dealer now telling me I will have to eat the price of replacing door or go somewhere else (i.e., a body shop) to try my luck on another repair.
2) Driver's side sliding door failing: won't open when it gets cold and needs major manual help when it is warm, will not open on its own. Dealer is fixing something on that today for $400 (details to follow). Apparently, Toyota is just now issuing an 'enhanced warranty' for rear latch assembly and cable assembly issues for 2004-2010 Sienna's, so I am hoping my repair will be covered under that. Make sure you ask your dealer if this is your issue. I did not get any letter about said issue (nor the door hinge issue for that matter).
3) Rear hatch closes randomly after opening: This occurs most often when it is cold. No help on this from dealer or Corporate HQ.
Called NHSTA (888-327-4236) to report all three today. Felt good, but doubt it will amount to anything.
Called Toyota HQ (800-331-4331) they told me about the 3 enhanced warranties (front door weld, sliding rear door latch and cable assemblies and said they had nothing on the hatch door). Offered me a $1000 'customer loyalty assistance' towards the purchase of a new Sienna. This essentially gave me the message that I should cut my losses on this lemon and take my chances with a new Sienna. Bravo Toyota! Way to dodge the issues. While we have loved the Sienna( despite all the door issues), I am not sure I will be staying a "loyal" customer.
#96 of 120 '05 having same door weld problem
Aug 17, 2012 (4:33 pm)
We just discovered the same door weld break that I've read so many of you describe. Very frustrating that Toyota sent out 600,000 letters to extend the warranty for an obvious manufacturing defect like this.
A weld breaking on the inside of the door is not a normal wear issue. This is a Toyota after all - I might have expected this on our Chrysler products - but even those didn't have weld problems. We're the original owner of this Sienna and have had 7 other Toyotas in our family! Never have we had any problems with welds on any of the cars and this one has less than 100K - barley broken in by Toyota standards.
After visiting my dealer to find out that 1) it's a weld break inside the door and not just a silicone fix, 2) When I asked why a weld wouldn't be a safety recall or a TSB at the very least, he mentioned that there was a notice sent (though I didn't get one) but it only extended the warranty to 5 years.
After getting a $500 estimate I looked it up on the internet with LOTS of details about similar issues. I called and reported the safety defect to NHSTA. I also called Toyota corporate at the number listed before my post. They opened a case and offered to have a customer relations manager call me next week. The local dealer did mention that they fix many of these and the Sienna is the only car they have seen with this issue. We'll see what they offer, if anything. Their future with us is riding on it.
#97 of 120 Re: Toyota Sienna Door Design Failures [orinion]
Aug 19, 2012 (1:01 pm)
I've got the same problem with a 2005 Sienna. We have the extended warranty, but last winter when we tried to address this problem, the dealer's body shop said it wouldn't do the weld, even though it was authorized to do the work by Toyoya's inspector -- the body shop said it needed to replace the entire door (!!!) which Toyota wouldn't cover. Toyota said, take it to another dealer. Another dealer's [I think this service guy asked if I had had an accident] body shop said the same thing.
Why they can't just do the weld to make the repair isn't clear.
But we're stuck between Toyota who say this small weld will fix the problem and the dealer's contractor, who says it won't. We're going to complain as per this board and try to make something happen.
#98 of 120 Re: '05 having same door weld problem [ttekcol1]
Aug 25, 2012 (1:20 pm)
Heard now twice from dealer. Toyota corp says they will not offer ANY money toward repair. Dealer at first said they would have helped if I had done all my maintenance with them. Now offered to knock $100 off $500 the repair. This is our 7th toyota but will most likely be our last. Our hondas have never had this kind or treatment from the manufacturer.
#99 of 120 Same issue on my '06 Sienna
Aug 27, 2012 (11:46 am)
I have had the same issue with my '06. Toyota is mailing me an offer in writing (as I demanded, not easy to get) and will see what they offer me. Dealer said new door was needed $2200. Not a happy camper. If the offer is less than complete fix at no cost this will be my last Toyota. I have been a loyal Toyota customer for 30 years. I guess profits come before quality and customer service now.