Last post on Nov 17, 2013 at 6:07 PM
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Toyota Sienna, Van
#65 of 120 Class action suit
Dec 29, 2011 (2:53 pm)
I have mine eight years now and also had the same problem everyone is talking about with the drivers side door. well toyota gave me the door but still pay about 1,200.00 to have it installed and painted. please someone let me know if there is a class action going on i would really like to stick it to toyota!!!
#66 of 120 Re: Class Action Suit? [dimar65]
Dec 29, 2011 (3:27 pm)
I have been in email communication with a representative from Toyota USA. They have agreed to pay for half and the service manager at the dealership said he thought they were being 'generous' by offering to pay for half. What's generous with leaving us over $1000 for our half of the bill? Not to mention, it's 150 miles round-trip to the nearest dealership, they're going to keep our car for 3-5 business days and give us no loaner? Seriously! Nothing is generous about this - giving us a new van would be generous!
Please, anyone know anything about beginning a class action suit? I've contacted Oregon's State General Attorney, as suggested by one website on steps to take to get this fixed. If one person has success, because of these steps, that's good but what about the rest of us who are stuck with a huge bill and/or a temporary fix at a lower cost? The state attorney's office wrote back that they would investigate this and if it seemed that there were enough consumers affected by this, they might take action. My suggestion is that everyone should write to their own State Attorney General's office, reference as many sites concerning this as you can---these discussion forums, this site: http://sites.google.com/site/toyotasiennadefects/ etc.
Let your attorney general's office know that there are many, many consumers affected by this and that it has been determined that this is a factory defect, and that the defect often doesn't show up in some cars until after the extended warranty ends. Toyota should have offered us 5 years or 100,000 and honored those cars that are under 100,000 miles. Are we being penalized and punished for not driving our cars hard enough for the problem to have shown up within fives years, it would seem.
Does anyone on here know an attorney or is an attorney who might be able to see about creating a class action suit?
#67 of 120 Facebook page
Dec 29, 2011 (3:28 pm)
Someone created a facebook page for the sliding door issues with the van and stated that if they receive over 200 people, they can start a class action suit. Has anyone created a facebook page for this particular defect? If so, please send us the link and if not, I'm willing to create a page.
#69 of 120 Re: Facebook page [snw219]
Dec 29, 2011 (4:03 pm)
Let's create that page........
#71 of 120 Re: Class Action Suit? [dimar65]
Dec 29, 2011 (4:50 pm)
Thank you for the information regarding the article in Milwaukee paper. I'm heading to Wisconsin in a few days for a position and hopefully, Wisconsin will be friendlier than my local dealerships.
There are three dealerships - two are 75 miles away and 1 is 150 miles away. All three were supposed to call me back with information and not one of them returns my call, unless I call them again - and even then, they say they will call me back and haven't. I'm not being rude with them, at all, and have actually had good conversations with them. Total neglect, which seems to have been the problem in the first place, that got us to this point.
Will Toyota redeem themselves?
#73 of 120 Toyota sienna van 2004 door welds broke
Dec 29, 2011 (7:53 pm)
My door broke today, I contacted Toyota consumer Affairs and they told me that the vehicle was out of the 5yr/100,000mile warranty period, and there was nothing they can do!
I will post something as soon as I make some headway with this Company. San Diego,CA
#74 of 120 Re: Toyota sienna van 2004 door welds broke [kkls1]
Jan 02, 2012 (2:34 pm)
I was in the same boat. I was able to secure the bracket with a 1/4 x 3/4" Allen head bolt. Access is really difficult but the bracket on the inside of the door is actually a "U" shaped bracket and a hole can be drilled on the face of the door. The entire interior panel and speaker has to be removed in order to secure a nut on the back of the bolt. I purchased all stainless hardware and a stainless nylock nut. I also used blue locktight on the bolt. If you drop the nut inside the door there is no way to get it out without removing the door (which you need to prevent if possible) I coated the sheet metal parts with paint to prevent rust. I used tape to secure the nut to a wrench during installation. I finished in about an hour, getting the interior panel off took more time than drilling the hole and mounting the nut and bolt.