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Question on TSB: Toyota Sienna Door Welds Causing Clicking

109 messages,  Last post on May 15, 2013 at 5:17 PM

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What is this discussion about? Toyota Sienna, Van

Messages Page 3 of 12

#13 of 109 2004 XLE had this issue by tfaw_big

Aug 05, 2010 (11:28 pm)

Replying to: milcar1 (Aug 05, 2010 4:33 pm)
My 2004 (now since traded in) had the driver door weld issue back in 2006 or 2007. The dealer first tried to claim there was no issue. This was Longo Toyota, The a few weeks later, the door would not open at all. They then said the cost to fix would be about 1,800. I then said, great because my Platinum warranty (7 years/100000) would cover that issue. That was checkmate, and they fixed the situation and I paid nothing. That issue was the first sense I got from Toyota that they were getting cocky or greedy (e.g., denial of the issue, jacking up the cost, etc etc). Prior thereto, I was a satisfied Toyota customer (i.e., 1996 Camry, 1998 Avalon and then the 2004 Sienna and also a 2005 Camry).
 
I just bought a 2011 Sienna, and as noted from another post, I now regret that decision. That will be the last Toyota I ever purchase for at least 10 years.

#14 of 109 milcar1 by milcar1

Aug 06, 2010 (10:23 am)

#15 of 109 milcar1 by milcar1

Aug 06, 2010 (10:30 am)

I really do not have fault with the Totota. I had the Sienna up to Alaska and back. It performed beautifuly. I have fault with the Toyota Corporation by the way they treat there long time customers. I could easy drill a couple holes in the bracket and put a couple rivets in it and sell it. Then go buy a Honda mini-van. But I will not do that temporary repair. I would be screwing the next person who buys it. I am not like Toyota. I have to sleep at night. To bad, because I really like Toyota's.

#16 of 109 Re: Question on TSB: Toyota Sienna Door Welds Causing Clicking [adiehl13] by rlmarkow

Aug 07, 2010 (12:32 pm)

Replying to: adiehl13 (Jul 07, 2010 6:38 am)
Ours is a 2004 Sienna XLE w/ 89,900 miles. Went to the dealer yesterday, complained about the door....the service dept told us they had fixed alot of those but ours was out of warranty. Called corporate headquarters.....basically told us we were SOL. So sorry I purchased a Rav4 last year. Guess we all need to start making alot of noise including going to consumer affairs. Post your issue wherever we can. Let's chalk up another issue for Toyota.

#17 of 109 Re: 2004 XLE had this issue [tfaw_big] by adiehl13

Aug 07, 2010 (2:30 pm)

Replying to: tfaw_big (Aug 05, 2010 11:28 pm)
Oops- I forgot. We have the platinum warranty as well, so earlier when I stated, "they fixed it out of warranty" that was misinformation... SORRY. The only way I would buy another Toyota would be if they made the Sienna a hybrid. That's what I've been waiting for. a more fuel efficient/more environmentally friendly minivan with all the bells and whistles.

#18 of 109 Clicking Door by milcar1

Aug 26, 2010 (3:52 pm)

#19 of 109 Mad and pissed off by madandpissed

Aug 24, 2011 (1:48 pm)

The door started clicking a couple of months ago and now it closes by it self. My son was standing near the door when it clicked shut by itself. My husband pulled my son before it hit him!! If my husband was not standing close to him he wold have been seriously hurt. Beware!! I have a 2006 Sienna and I will never buy another Toyota. My door is broke and clicking and toyota corp will not fix it. They cliam that it is not a recall but an extended warranty. A notice that as an orignal owner I never got. I called Toyota Corp and they basically dont give a ****. They are waiting for a recall. I am 3000 over the warranty and they won"t fix it. I have never posted anything in life. I am doing it because TOYOTA just really dont give a ****!! I will not support a company that thinks so little of its customers. I am so disappointed. My family has never bought anything but Toyotas and as a total have purchased over 50 vehicles from Toyota. We will never buy another car fom them!

#20 of 109 Driver Door on 2005 Sienna Van by tinarvaughn

Oct 30, 2010 (5:14 pm)

I am very disappointed in Toyota. I did not receive a letter in '07 about the door. Two weeks ago my door broke. I looked it up on line and found that it was a problem with a lot of vans. I took it in to the local dealer and they said my warranty ran out in April. My mileage is under 100,000 and they contacted the SE Regional rep and they would only pay for half the door which is over $1,000. I took it back to the Toyota dealership where I bought it and they just gave me the run around. I called the Toyota care line and they said sorry they would only honor the SE Regional agreement. I am so disappointed. I can't afford to get a new door so I have this $30,000 van that I am not wanting to drive because of the door. The frame has cracked and I am afraid of it. I am telling everyone about my bad experience. I thought I was buying a great van that would last me a long time. I have learned that name means nothing. I will not buy another Toyota.

#22 of 109 Re: Driver Door on 2005 Sienna Van [zeebo1] by yatesjo

Oct 30, 2010 (10:19 pm)

The VW van is just a rebadged Crysler with a nicer interior. VW isn't exactly renown for reliability on their own and is only a half step up from Chrysler. Like the most of the European brands reliability is sub-par and even worse than Ford and GM.

Messages Page 3 of 12

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