Last post on Sep 22, 2012 at 6:09 AM
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Ford Escape, SUV
#5 of 22 Re: 2008 escape stained seats [keytexas]
by vg33e power
Nov 19, 2009 (3:05 pm)
TSB 09-23-3 CLOTH SEAT STAINS WITH WHITE RING OUTLINE - BUILT ON OR BEFORE 5/14/2009 - (EXCLUDES XLS)
FORD: 2008-2009 Escape Hybrid, Escape
Some 2008-2009 Escape and Escape Hybrid vehicles (excludes Mariner) equipped with Cloth seats (excludes XLS) and built on or before 5/14/2009, may exhibit stains with a white ring outline around them. An updated seat cover is now available to reduce this specific type of staining.
Follow the Service Procedure steps to correct the condition
Inspect the seat cover stain for a white ring outline.
If the white ring stain is present, then replace the seat cover with latest level part. Refer to Workshop Manual (WSM), Section 501-10 Seating Disassembly and Assembly.
NOTE: ONLY APPLIES TO STAINS WITH WHITE RING OUTLINE. REFER TO WARRANTY AND POLICY MANUAL FOR ANY OTHER TYPE OF SEAT COVER STAINS.
***Thought I would help those of you that need this info...yes I work for a dealer***
#6 of 22 Re: 2008 escape stained seats [vg33e power]
Nov 25, 2009 (7:09 am)
My vehicle is a 2008 Escape 2WD XLS. It appears it would not qualify??
#7 of 22 Re: 2008 escape stained seats [vg33e power]
Nov 25, 2009 (7:12 am)
My vehicle is a 2008 Escape 2WD XLS. It appears it would not qualify?? The seats are past the white ring stage. I have scrubbed them until they are just nasty. There is no doubt though that they should be replaced.
I did call the dealership here and they ran the VIN # and came up with nothing, so I'll take your post to them and see if that spurs some action.
Dec 12, 2009 (8:23 am)
Nothing qualifies with Ford. You're going to have to live with the stained seats.
#9 of 22 Re: 2008 escape stained seats [vg33e power]
Feb 27, 2010 (10:19 am)
I just thought I would add to this discussion. I have a 2008 Ford Escape which I bought brand new and like many others have the disgusting stains on all seats. All of my seats have the white stain. The stains started very soon after I bought it. I tried cleaning them but that made them worse. I was so fed up with looking at the disgusting seats that I planned on getting custom seat covers. I'm glad I took the time to research the problem first. After reading the posts on this site I contacted my dealer about the problem. They told me to bring my car in. I took it in today and they bent over backwards to get me new seat covers. They said I was only the second person to complain and I live in a large city. I was told it will take a day to complete the installation and I will be given a rental for the day. I am very pleased and highly recommend contacting your dealer if you have the same problem. The squeaky wheel does get oiled!
#10 of 22 2008 Ford Escape Limited Leather Seat Peeling
Mar 27, 2010 (9:10 pm)
The leather seat in my Ford Escape is peeling. When I contacted the dealer they said it was my problem. The only thing that has touched the seat is my pant covered leg. Has anyone else experienced this?
#11 of 22 Stained Seat - 2008 Escape
Apr 02, 2010 (7:35 pm)
Thanks to this forum my Ford dealer has ordered a new seat cover for my 2008 Escape! I already had an appointment scheduled for Customer Satisfaction Program #09B10 (Transmission Cooler issue) and told the svc advisor about the seat stain TSB after reading this forum. The cover should arrive in a couple of weeks. Thanks!!
#12 of 22 I started this forum
Apr 06, 2010 (2:06 pm)
#13 of 22 Re: I started this forum [cubbies1]
Apr 06, 2010 (3:09 pm)
No, you started the topic. edmunds.com started the Forum.
SUVs and Smart Shopper
#14 of 22 Re: 2008 escape stained seats [vg33e power]
May 01, 2010 (8:16 pm)
Thank you for posting this service bulletin!!! I've spoken to at least 3 different dealers about the seats and the only help I got was "try carpet cleaner." I finally found this and took it in for the CSP and handed them a copy of your post and FINALLY they helped me! New seat covers in a few days!! Thank you!