22 messages,
Last post on Sep 22, 2012 at 6:09 AM
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Ford Escape, SUV
#5 of 22 Re: 2008 escape stained seats [keytexas]
by vg33e power
Nov 19, 2009 (3:05 pm)
TSB 09-23-3 CLOTH SEAT STAINS WITH WHITE RING OUTLINE - BUILT ON OR BEFORE 5/14/2009 - (EXCLUDES XLS)
FORD: 2008-2009 Escape Hybrid, Escape
ISSUE:
Some 2008-2009 Escape and Escape Hybrid vehicles (excludes Mariner) equipped with Cloth seats (excludes XLS) and built on or before 5/14/2009, may exhibit stains with a white ring outline around them. An updated seat cover is now available to reduce this specific type of staining.
ACTION:
Follow the Service Procedure steps to correct the condition
SERVICE PROCEDURE
Inspect the seat cover stain for a white ring outline.
If the white ring stain is present, then replace the seat cover with latest level part. Refer to Workshop Manual (WSM), Section 501-10 Seating Disassembly and Assembly.
NOTE: ONLY APPLIES TO STAINS WITH WHITE RING OUTLINE. REFER TO WARRANTY AND POLICY MANUAL FOR ANY OTHER TYPE OF SEAT COVER STAINS.
***Thought I would help those of you that need this info...yes I work for a dealer***
#6 of 22 Re: 2008 escape stained seats [vg33e power]
by keytexas
Nov 25, 2009 (7:09 am)
My vehicle is a 2008 Escape 2WD XLS. It appears it would not qualify??
#7 of 22 Re: 2008 escape stained seats [vg33e power]
by keytexas
Nov 25, 2009 (7:12 am)
My vehicle is a 2008 Escape 2WD XLS. It appears it would not qualify?? The seats are past the white ring stage. I have scrubbed them until they are just nasty. There is no doubt though that they should be replaced.
I did call the dealership here and they ran the VIN # and came up with nothing, so I'll take your post to them and see if that spurs some action.
Thank you!
Dec 12, 2009 (8:23 am)
Nothing qualifies with Ford. You're going to have to live with the stained seats.
#9 of 22 Re: 2008 escape stained seats [vg33e power]
by mcgeeange
Feb 27, 2010 (10:19 am)
I just thought I would add to this discussion. I have a 2008 Ford Escape which I bought brand new and like many others have the disgusting stains on all seats. All of my seats have the white stain. The stains started very soon after I bought it. I tried cleaning them but that made them worse. I was so fed up with looking at the disgusting seats that I planned on getting custom seat covers. I'm glad I took the time to research the problem first. After reading the posts on this site I contacted my dealer about the problem. They told me to bring my car in. I took it in today and they bent over backwards to get me new seat covers. They said I was only the second person to complain and I live in a large city. I was told it will take a day to complete the installation and I will be given a rental for the day. I am very pleased and highly recommend contacting your dealer if you have the same problem. The squeaky wheel does get oiled!
#10 of 22 2008 Ford Escape Limited Leather Seat Peeling
by azro57
Mar 27, 2010 (9:10 pm)
The leather seat in my Ford Escape is peeling. When I contacted the dealer they said it was my problem. The only thing that has touched the seat is my pant covered leg. Has anyone else experienced this?
#11 of 22 Stained Seat - 2008 Escape
by cdmac36
Apr 02, 2010 (7:35 pm)
Thanks to this forum my Ford dealer has ordered a new seat cover for my 2008 Escape! I already had an appointment scheduled for Customer Satisfaction Program #09B10 (Transmission Cooler issue) and told the svc advisor about the seat stain TSB after reading this forum. The cover should arrive in a couple of weeks. Thanks!!
#12 of 22 I started this forum
by cubbies1
Apr 06, 2010 (2:06 pm)
#13 of 22 Re: I started this forum [cubbies1]
by tidester
Apr 06, 2010 (3:09 pm)
No, you started the topic. edmunds.com started the Forum.
tidester, host
SUVs and Smart Shopper
#14 of 22 Re: 2008 escape stained seats [vg33e power]
by strlightgazr
May 01, 2010 (8:16 pm)
Thank you for posting this service bulletin!!! I've spoken to at least 3 different dealers about the seats and the only help I got was "try carpet cleaner." I finally found this and took it in for the CSP and handed them a copy of your post and FINALLY they helped me! New seat covers in a few days!! Thank you!