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Lexus ES Wet Carpet

4 messages,  Last post on Apr 30, 2009 at 11:44 AM

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What is this discussion about? Lexus ES 300, Lexus ES 330, Lexus ES 350, Heating / Cooling, Sedan

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#3 of 4 Re: Wet Carpet Mystery Solved-AC Drain hose not connected [artinreal] by pamface Sep 17, 2008 (5:19 pm)
Replying to: artinreal (Sep 17, 2008 2:17 pm) You are lucky you had it fixed under warranty. They said it could cost around $2K to replace with parts and labor. Mine wasn't under warranty any longer. We ended up taking out the sound deadening pads and washing them with bleach and detergent. Sterilized everything we could, aired it out for days with a high powered fan. We put it all back together ourselves. It is fine now and low and behold, no humidity issues. My best guess is the hose got disconnected when the carpet was originally installed and it knocked it loose. We never touched the carpet before all this happened. Lexus engineers should go back and figure this one out. Maybe some silicone glue? How hard is it? I got nothing but lip service from HQ and the dealer. NO help in working out an equitable arrangment or meeting me part way on the cost. Only advice to use a shop vac or get the car detailed! Sorry but that would not help the water under the rubber/poly membrane that was trapped and causing mold in the pads and rusting the body. I have read about other humidity issues with the Lexus and would venture to guess this is THE problem. The bean counters at Lexus might want to consider a recall. If the humidity isn't bad enough, there are the mold issued to contend with. Luckily we caught it before it destroyed the interior of the car.   Meanwhile, I will contact NHTSA and inform them. As for Lexus, they just lost their next sale. Here's the info for a complaint. I hope other Lexus customers look into this. They might not notice until they remove the floor mats. The damp carpets are not from rain on shoes. PS: Change the cabin filter so the mold doesn't recirculate. I got a great filter from Partstrain.com. Very happy with their customer service. Won't purchase from the dealer after this either.   NCSAWebnhtsa.dot.gov National Highway Traffic Safety Administration National Center for Statistics & Analysis 1200 New Jersey Avenue, S.E. West Building Washington, DC 20590   Phone Numbers: Washington, DC Line: 202-366-1503 Automated Data Request Line: 1-800-934-8517 Fax Number: 202-366-7078
#4 of 4 Re: Wet Carpet Mystery Solved-AC DRain hose not connected [pamface] by bluelexus Apr 30, 2009 (11:44 am)
Replying to: pamface (Aug 03, 2008 8:21 pm) I had the same problem with a 2007 ES. The dealer took care of it under warranty, but this should not occur.

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