Last post on May 08, 2010 at 5:59 AM
You are in the Volkswagen Jetta
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Volkswagen Jetta, Car Buying, Car Comparisons, Car Leasing, Sedan
#28 of 43 PROBLEMS WITH 2008 VW JETTA S
Jun 11, 2009 (2:21 pm)
Things you cannot tell in a quick test drive. I owned this car for just 42 days before I traded it in. It had a tight gas pedal, mushy brakes, and a squeaky steering wheel. It was sold to me as certified pre-owned, but I have no idea what it went through in its brief life with the previous owner. I had had enough of sliding through stop signs and stop lights waiting for the brakes to stop the vehicle - safely and in a straight line! The vehicle's line curved with accelerating and braking. It had 3000 miles on it already and by 4000+ miles the brakes were grinding and the steering wheel would not turn. I purchased from Boardwalk Volkswagen in Richardson, TX.
Here is what happened. I took my 2001 Jetta GLS with moonroof in for repair (1 owner, purchased brand new from Boardwalk with 0 miles in 1/2001). At 90,000 miles it started stalling out and driving rough. Service diagnosed many things wrong - some were maintenance related like vacuum tubes - and told me it would be $2000 to fix. Paid $2000. Stalled on 50 mile round trip home. Pop the hood. See a repair done with shiny black electrical tape! Back at dealer, which does not know what is wrong. I say the shoddy repair with black electrical tape could be something! They said they did that to save me money and that "it is not fixable". I am convinced to use the $2000 paid repair bill on my fully-owned paid off car as a down payment toward the financing of a pre-owned 2008 Jetta S. I have cerebral palsy and A tier credit! That car was my transportation. I needed transportation and controls. I signed the contract on the 2008 Jetta S. Tried to return it the next morning, due to its issues. Dad goes up there. Service tech goes "Eddie Haskell" on him and tells him it could have been an engine speed sensor, a nominal fee to pay ($200 or so) compared to paying $2000 for repairs and financing another car purchase of $16000 (retailed at $20000 sticker)!
So far I have written to the Texas Attorney General and the Owner and Sr. VP of Boardwalk. Should I write to the CEO of Volkswagen of America, Stefan Jacoby? When I bought the 3rd vehicle, I had nothing to trade against it. I lost thousands of dollars on two deceptive deals to get to the vehicle I have now which I love: it accelerates, brakes, and steers! What more could a gal ask for?
Yes, I signed the contract for the 2008 Jetta S, under duress. What about honoring a provision of repair service contract, when $2000 is paid? I think my case is strong for deceptive trade practices involving Jetta 1 and Jetta 2. I would have paid $200 for a sensor! Why weren't they checked before $2000 worth of parts had been installed and labor performed? There was a known issue with the engine speed sensor in 1/2009.
I did not trust them to fix car #2 since car #1 was not fixed satisfactorily.
#29 of 43 Re: PROBLEMS WITH 2008 VW JETTA S [catrescuer1122]
Jun 11, 2009 (5:19 pm)
I might be wrong (and please correct me if I am) You bought a used vehicle. You signed a contract. I don't know how the laws are in Texas but don't you have 72 hours (or 3 business days) to change your mind and return the vehicle?
Seems to me that you rushed into a deal, the vehicle was not what you wanted , you should have 3 days to back out of the deal.
A letter to Jacoby might help, if he even reads it. I would get a good lawyer and hope for the best. Good luck.
#30 of 43 Re: PROBLEMS WITH 2008 VW JETTA S [ndmike88]
Jun 11, 2009 (6:16 pm)
I have discovered that "lemon laws" only apply when the car was not bought at a place of business, and the 3 day return policy is an urban legend. It is up to the seller/merchant to decide to take it back. I left the keys with the service department and was taken to work by my dad. I was later called aty work and told to remove the vehicle from the premises. I didn't want to lose my $2000 I'd paid toward a non-running trade I could not sell elsewhere. I still held the title to my car. I just wanted my car to be fixed and to run.
#31 of 43 Re: PROBLEMS WITH 2008 VW JETTA S [catrescuer1122]
Jun 12, 2009 (7:22 am)
It really sucks when you have a supposedly "new" product and you can tell its not normal. I tried taking my car back within 3 days and the couldn't do anything I was pretty much forced into my car too. I had to choose a GM car in order to lease a VW product too.(we needed 2 cars.. Wanted 2 VW's.) VW wouldn't let me lease 2 VW's. I want to write a letter to VW to let them know that I am now paying for 2 cars now, I drive the GM car and my family member drives the VW. They could have had more of my money. I wanted a VW too. They wouldn't let me.
Blah, anyway... I know what its like... you get the car and your like wow! I don't want it! Luckily I only lease my cars, nothing is ever permanent. Its just a car,
but your issues go way beyond that... I am sorry to hear about all of that!
#32 of 43 Re: Non Linear Accelleration from Stop 2009 Jetta Auto [doug_mc]
Sep 12, 2009 (4:02 pm)
i just purchased a 2009 jetta s and i have the same problem in the acceleration. i asked the salesman and he said that it would go away...i dont like it! what happened with your car and what did they tell you? did you get it fixed or did it just go away like he said it would?
#33 of 43 2010 jetta
Oct 09, 2009 (7:20 am)
What do you all think of the new front end on the Jetta, or at least what is going to be the new front end? I think it looks okay! I am not sure either way right now. It looks more casual now. The Jetta I think holds its own luxury type look and feel for a car of its kind. It looks more casual now. I'll give it a chance.
I was totally hoping for the VW CC to have a 5th seat, because I would get that car. Its a car of size that I would like.
#34 of 43 Re: 2010 jetta [bvdj84]
Oct 09, 2009 (7:59 am)
Kinda bizarre that the Jetta has 5 seat belts and the CC only 4.
#35 of 43 Re: 2008 2.5 jetta auto trans hesitation [mcdole]
Oct 09, 2009 (1:58 pm)
the hesitation is the DSG transmission, sometimes it feels like it goes clunk, but every article I have read said this is normal. it just gets some getting used to. I have over 15K on mine and sometimes it feels weird, but you get used to it. The real issue is sometimes when you put it in reverse it jumps back real quick....hope this helps.
#36 of 43 Re: Non Linear Accelleration from Stop 2009 Jetta Auto [rosweet]
Oct 09, 2009 (2:01 pm)
the clicking noise you hear is a relay problem. take it to the dealer and have them look at it. My delaer said it was a relay but you need two people in the car, one to drive and one to find out which relay is clicking before he can fix it. i have to bring it back in next week to fix it. He said it's not a safety issue, so no worries there, but it is annoying. Hope this helps. Alex
#37 of 43 Re: 2008 2.5 jetta auto trans hesitation [alexinstl]
Oct 09, 2009 (6:33 pm)
the 2.5 does not have a DSG transmission