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Ford Flex Prices Paid and Buying Experience

98 messages,  Last post on Nov 23, 2009 at 7:50 PM

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What is this discussion about? Ford Flex, Car Buying, Car Leasing, Wagon


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#92 of 98
Re: Buying a Flex; my $0.02 [dvegadvol] by barrybuckeye
Nov 05, 2009 (8:16 am)
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Replying to: dvegadvol (Nov 05, 2009 6:34 am)

dvegadvol,
 
Thank you for the response and advice. Is the idea to request a brochure after I order the car and then bring that to the table when the car comes in?
 
I was just about to go back to Honda and get another Odyssey on a 3 year lease, so your upbeat email and thoughts on the navi have swayed me again.
 
You were able to get $200 under invoice and then used your $750 rebate on top of the other rebates and offers available? Seems they would not offer both the $1000 (or whatever it is) and the $750, but great for you if you did get it.
#93 of 98
Re: Buying a Flex; my $0.02 [barrybuckeye] by dvegadvol
Nov 05, 2009 (10:24 am)
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Replying to: barrybuckeye (Nov 05, 2009 8:16 am)

barrybuckeye:
 
You can order the brochure at any time, but it has an expiration date that's six or eight weeks from the day you requested it. I ordered my Flex on 2 Sep and got it on Halloween morning. The brochure would have expired on 2 Nov.
 
There have been some parts disruption delays plaguing Flex production - a violent labor strike in India shut production down for a week last month - and that's why I recommended the wait.
 
I live in IL and got three rebates: $1,000 + $1,500 + $750 = $3,250!
 
The salesman had never seen one of the brochure rebates, but he checked with Ford's Smart Vincent program and was happy to apply it. The brochure rebate had "May be combined with any other offer>" or some such thing written on the front. It does have to be addressed to you to be redeemed...
 
I got the invoice - $200 price through the Costco buyer's program. Prices through Costco vary from state to state and might be better or worseOverstock.com has a program if you're not a Costco member, but I don't know what kind of deal they'll provide you with.
#94 of 98
Re: online pricing [adb3da] by madlock
Nov 05, 2009 (1:24 pm)
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Replying to: adb3da (Nov 04, 2009 7:01 am)

It's relatively simple. "Dealer Invoice" price (before rebates and incentives) is a perfectly reasonable starting point, and the most you should consider paying for a new vehicle.
 
From there, your proposal for the "demo" driven vehicle is sheer math. With about 3% of the car's useful life having been consumed, I'd offer 97% of dealer invoice, keeping in mind that the miles driven will have come off the warranty left on the vehicle.
 
Dealers usually try to pass-off these employee benefit costs to customers, but I wouldn't let them. 97% is MORE than reasonable, and if they start claiming that they'd be selling the vehicle "at a loss", that's the time to thank them for throwing-in their 3% post-sale "holdback". If the dealership wants to let its employees drive its inventory like it's their personal garage, that's the dealer's business; but if he can't afford to do it, he shouldn't.
#95 of 98
Re: online pricing [madlock] by adb3da
Nov 06, 2009 (12:00 pm)
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Replying to: madlock (Nov 05, 2009 1:24 pm)

The demo did not have Sync, and that was a must-have for us. We bought a new 2010 Ford Flex SE. We got it with Microsoft Sync (w/o navigation screen), the towing package, and the roof rails. We had them install satellite radio and remote start as well. MSRP was 30,485 + ~1,050 for for the sirius and remote start. We paid $27.5 ($5k down payment) and got 4.64% rate. Does that seem like a fair price?
#96 of 98
Re: online pricing [adb3da] by husband_w_kids
Nov 20, 2009 (9:12 am)
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Replying to: adb3da (Nov 06, 2009 12:00 pm)

27.5 sounds pretty decent for the SE. We just picked up our SEL that came with the 207 package, power rear folding seat, rear DVD entertainment system, trailer hitch, and white roof (sterling grey exterior with black leather interior). Our out the door price with the $2500 rebates was just over $32,800. Tax, title , and licence brought us up to $35,200 but that number will vary per state. You should be able to get something close to invoice right now. Some dealers are still having a hard time getting them off their lots and you might get a couple hundred under while others are selling them a few weeks after they hit the lot and might only give you a couple hundred over invoice. Either way, you should be well under the Edmunds TMV pricing. Check with Ford's loan rates on the 4.64% as they might be able to beat that. We got 3.45 from our credit union and the Ford finance guy didn't even try to get that low but they might get you 4.25% or even lower if you ask.
#97 of 98
Royal Oak Ford Scams the Flex buyer by goodguy5
Nov 23, 2009 (5:50 pm)
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If you live in the Detroit area Think Twice About Royal Oak Ford
My Experience:
Higher price than quoted w/ higher down payment
Options taken off vehicle that were requested
Higher monthly payment than quoted
Terrible customer service
Refusal to correct situation
Took money from rebate w/out explanation
 
  
Royal Oak Ford = Bad Deal
#98 of 98
Re: Royal Oak Ford Scams the Flex buyer [goodguy5] by madlock
Nov 23, 2009 (7:50 pm)
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Replying to: goodguy5 (Nov 23, 2009 5:50 pm)

Wow. That's terrible. But there are a few things I just don't understand.
 
How could the dealer have increased the downpayment amount? The amount to pay or finance is entirely up to the buyer (unless, of course, the buyer was not able to qualify for the kind of financing that would permit a low or no downpayment).
 
How could they have removed options from a vehicle? Unless they perhaps removed the floor mats or switched wheels from what the vehicle's window sticker specified, I'm not aware of any Flex options that could be deinstalled. Which particular vehicle (VIN number) did you attempt to buy?
 
With respect to a monthly payment, math is math is math. The monthly payment is going to be product of the amount borrowed and a certain interest rate divided into equal payments over a certain duration. Were they deliberately falsifying the math? Or was this perhaps the result of not qualifying for a particular promotional interest rate due to creditworthiness (or lack thereof)?
 
How can a dealer "take money" from a rebate that's either paid directly to you by Ford or immediately credited toward your downpayment? In fact, collecting rebates from Ford requires your signature beneath an explicit listing of the rebates to be applied and how they will be paid. Which specific rebate did the dealer deny you and on what basis?
 
As far as refusing to correct "the situation", unless they happened to make a math error (which their computerized sales contract software would have more-than-likely caught), what specifically did Royal Oak not do that you otherwise believe they could or should have done?
 
Even if your creditworthiness didn't qualify you for promotional interest rates being offered, you must have still had the opportunity to simply purchase the vehicle without financing for the agreed-upon total. Did Royal Oak refuse to allow you to buy the vehicle without financing it through them? Did you not obtain your own independent financing under terms that reflected the "correct" math (even if it may not have been with the no-down/no-interest terms to which you believe you should have been entitled)?
 
Despite all of these unresolved matters, did you proceed to buy the vehicle anyway? If so, was any part of your purchase different from the sales contract you signed? If you agreed to pay more or receive less than previously agreed, I guess I just don't understand why you would have. Were the dealership doors locked and was every other Ford dealership within a day's drive closed, or without access to any Flexes?
 
Of course, if you chose to walk away, there was no "situation" to correct, nor could they have "taken off" any options or money from rebates that would be nonexistent. Then too, if there was no transaction, there was no "scam" to speak of. Otherwise, if you decided to purchase the Flex according to the terms presented, what aspect of that could anyone describe as a "scam"?
 
So, unless they deliberately misrepresented some aspect of the transaction or failed to live up to a certain aspect of the purchase to which they had agreed, it seems that there was no "scam" under either scenario; and claiming that there was, especially in such a public manner might very well be a better example of libel than what you have described as being such a "scam", presuming, of course, the transaction occurred, which would have been required for a "scam" to exist.
 
I'd be interested in knowing more.

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