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Toyota Highlander Navigation Issues

17 messages,  Last post on May 14, 2013 at 10:05 AM

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What is this discussion about? Toyota Highlander, SUV

    

Messages Page 2 of 2

#10 of 17 2010 Higlander Limited Navigation System - AWFUL by silveray

Apr 12, 2010 (1:45 pm)

I just purchased a 2010 Highlander Limited with the added (& very expensive) Navigation System Package and I am totally disappointed in it. Not the vehicle, the sound system and the navigation system. The Nav is very awkward, not user friendly at all and antiquated in design. Also not demonstrated by salesman (for good reason apparently) The bluetooth/handsfree phone system connects with my phone OK but will not download my phonebook from my iphone. The sound system has poor radio reception and for having 9 speakers you would expect some richness to the sound but it is quite flat. The whole package, as I assumed it would work, is quite poorly coordinated and designed. When I expressed my disappointment to the Dealer's Customer Service gentleman & the salesman the response was basically "Oh Well" and "I'm sorry". I am so tired of the "gotchas" and the reversal of caring on the part of car dealerships once they have your money! What started out as a good experience has become a very big disappointment. Let the buyer beware

#11 of 17 2010 Limited by beachfish2

Apr 12, 2010 (2:16 pm)

I bought one in January with NAV and XM. The thing is, the XM wasn't installed the day I picked it up, so I got to listen to FM for a couple of days until the XM part came in. FM sound was not great. I'd been driving an '06 Avalon with JBL 12-speaker system and expected about the same sound, or maybe a little less given the volume of the HL interior.
 
Guess what, after the XM receiver was installed it all sounded great. Once I tweaked the settings (bass/midrange/treble, fade and balance) it sounded even better and all is well.
 
I still need to read the manuals.
 
John

#13 of 17 2013 Navigation/Audio System Issue by backster

Dec 20, 2012 (6:23 am)

Has anyone experienced their navigation/ audio system-shutting off (by itself) while in use and then rebooting? Just picked up my 2013 Highlander limited yesterday. Have driven about 400 miles since pick up and have had the navigation/audio system shut down and then reboot at least 5 times. It has done this both when there is a destination set and when there is no destination set. In all situations the system was connected to my iphone 4S via bluetooth and music was playing via bluetooth
 
any and all help will be appreciated!

#14 of 17 A terrible Nav system on the 2013 by winston1401

Mar 05, 2013 (1:30 pm)

The 2013 Nav is awful. Arrival time at destination fluctuates wildly. System gets lost. Right turns instead of left, etc. I may have to get a Garmin and just leave the screen on audio.

#15 of 17 Re: A terrible Nav system on the 2013 [winston1401] by lilduke

Apr 30, 2013 (11:11 am)

Replying to: winston1401 (Mar 05, 2013 1:30 pm)
I've had mine get lost a few times - I will be driving and look down to see the map is in some random place and the car appears to be driving on non-road surfaces. It doesn't resolve if I park and turn the car off, sometimes it lasts for a day or so then magicially is back to normal.
 
I live in Chicago, but this has happened both downtown and way out in the suburbs.
 
Is there a way to fix this?

#16 of 17 Re: 2013 Navigation/Audio System Issue [backster] by pheaton23

May 09, 2013 (11:14 am)

Replying to: backster (Dec 20, 2012 6:23 am)
I see it has been a while since this was posted, but my wife is having this exact same issue. The service department at the dealership has had the car for six hours and says they can't reproduce it. Funny because it happens when she drives for about thirty minutes or so. They tried saying it was because of the iPhone (wonder if they read this), but we informed them that we only own Android phones and it has happened a couple of times with the satellite radio playing. It is very annoying, and makes me think this may be the last toyota I get (at least with navigation). Did you ever find out what the problem was?

#17 of 17 Re: 2013 Navigation/Audio System Issue [pheaton23] by backster

May 14, 2013 (10:05 am)

Replying to: pheaton23 (May 09, 2013 11:14 am)
pheaton---good and bad news! After many attempts I was able to get the service advisor to see the problem for himself. They contacted toyota tech support and replaced the extension module which seems to have corrected the problem. My iphone and navigation ...seem to be working correctly.
Once the extension module was replaced i was able to notice a sirius radio problem (it may have existed previously but never had the opportunity to experience it because unit kept rebooting). I loose the sirius signal for no reason-- I drove the car on saturday the first couple fo hours no problem--parked for 6 or so hours and then drove the same route and I must have lost the sirius signal 20 times in a matter for 2 hours--also periodically get a message on the screen that says to check antenna. this problem has been going on since early January when they replaced the extension module--meeting with the techinal field rep from toyota next week, Good look--- my understanding is there a bullentin on the extension module (my dealer spoke to toytoa to get advice relative to that fix)--- keep us posted
 
a question for all of you---when listening to the radio and using navigation does your radio's volume decrease so you can hear the navigation insturction---mine does not but it did on my 08 Sequoia

Messages Page 2 of 2

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