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Car Service History

7 messages,  Last post on Jul 27, 2008 at 5:20 PM

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What is this discussion about? BMW 3 Series, Sedan, Wagon

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#4 of 7 Re: Car Service History [dujox] by Mr_Shiftright HOST Jul 24, 2008 (10:43 am)
Replying to: dujox (Jul 24, 2008 9:56 am) What I think is going on is an age-old problem at dealerships--poor personnel training. This would never happen at my friend's dealership. Replies to this message: kyfdx (Jul 24, 2008 11:36 am) roadburner (Jul 27, 2008 5:20 pm)
#5 of 7 Re: Car Service History [Mr_Shiftright] by kyfdx HOST Jul 24, 2008 (11:36 am)
Replying to: Mr_Shiftright (Jul 24, 2008 10:43 am) BMW NA just put the hammer on their dealers about service historys.. This is a fairly recent occurrence in the last six months...   I used to drop in my local BMW dealer and check out any car that I was interested in... No more.   I assume that it became an issue when private sellers started having their deals fall apart, after their local dealer gave up their service history...   Also.. if the BMW VPC does any pre-sale body work, it shows up on those history reports.. though, it's usually delayed by 6 months... Also, any repairs done on employee leases, etc.., before they are sent to auction...   There is all sorts of information that could derail a deal for the dealer or private seller... or, call into question someone's honesty, after the fact..   I'm sorry they don't give out the information freely, any more... but, I'm not surprised...   regards, kyfdx visiting host Replies to this message: roadburner (Jul 27, 2008 5:20 pm)
#6 of 7 Knowledge. . . by cdnpinhead Jul 24, 2008 (4:53 pm)
is power.   Not a problem for honest people.   For the rest. . .   The dealers have apparently been told to protect the rest, or to obscure how much and what kind of maintenance is really required on these cars.   Either way, I'm less than impressed (at least favorably).
#7 of 7 Re: Car Service History [kyfdx] by roadburner Jul 27, 2008 (5:20 pm)
Replying to: kyfdx (Jul 24, 2008 11:36 am) I used to drop in my local BMW dealer and check out any car that I was interested in... No more.   When I bought my 1988 M6 back in 1992 the selling dealer provided a 2 inch thick file of service receipts. The previous owner was a real piece of work. He brought the car back to the dealer because a piece of trim popped off the seat hinge- the fix involves snapping it back into place. My service advisor will still run a VIN and advise me of any red flags; I suspect that in many cases the person requesting the information did not buy the BMW in question from that dealer and doesn't intend to use said dealer for service, repairs, or parts purchases. Couple that with a demanding and belligerent attitude and I can easily understand why many dealers tell some non-customers to go pound sand...

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