Infiniti Customer Service

13 messages, Last post on Oct 07, 2009 at 12:25 PM

You are in the Infiniti G35 Forum. Your Hosts are pat & karens

What is this discussion about? Infiniti G35, Sedan

#12 of 13 G35 stranded by johninnj May 20, 2009 (9:08 am)
My 07 tossed it's serpentine belt (Failed tensioner) at 19K miles. Belt got grabbed by the crank pully and tore out a seal...rendering it pretty much undriveable...even on battery power. Infiniti customer service nicely informed me that, though I was 30 miles from home, the best they could do for me was supply me with #s for local cab companies while they took the car to a holding site to be taken to the dealer in the morning. Wound up using my friend's AAA, who was glad to bring ME home with my car. NOT HAPPY...to say the least. Acura's customer service, by comparison, is TOP NOTCH !!
#13 of 13 Talk about bad.... by cchirico Oct 07, 2009 (12:25 pm)
....click on my name and read my post about how I hate to steer people away from this car. I can't wait to get rid of mine!!