- #29 of 59
-
Any Updates from other owners?
by jimgreiner
-
Nov 18, 2008 (6:16 am)
-
|
Contacted my dealer and have the repair parts on order... like gtangjr, parts are on backorder so will just have to wait for them to arrive... Has anybody else had the latest fix which gtangjr described done, and how has it worked out for you? Thanks
Jim
|
- #30 of 59
-
Re: Noisy SkySlider Roof at approximately 70MPH!!! [facciabella3]
by ahck123
-
Jan 19, 2009 (5:40 pm)
-
|
|
Replying to: facciabella3 (Oct 21, 2008 5:46 pm)
I just bought a new 2008 liberty on 1/1/09 and have been fighting with the dealer for 18 days about how noisy the slider roof is. At one point the District manager and two service reps at least acknowledged that the noise was excessive. They ordered a new "bow" and replaced it after having the vehicle for two weeks. I sayt the noise is unchanged - they say it has been fixed and the remaining noise is just normal for that feature. I have paperwork that says a Chrysler engineer said (before they replaced the bow) that replacing the bow would not fix the problem. I have contacted the customer service reps for Chrysler, have been at the dealership for 18+ hours and no resolution. Now the dealer refused to even let me leave the car for them to attempt anything else and Chrysler refuses to buy the car back. I am thinking of a lawsuit especially since I asked about the noise during my test drive and was told it was a minor adjustment. That comment lead to me buying the car. I would have never purchased the vehicle if I had been told that the noise we were experiencing was the normal noise for the car. You have to turn the radio way up at 50-60 mph and you have to practically scream at people in the backseat. Of course the service rep that made the decision to replace the bow even though the engineer said it wouldn't fix it is now the one saying it is quieter and fixed so the owner and district manager believe him. i completely feel your frustration!!!!! 
|
- #31 of 59
-
Re: FINALLY FIXED!!!!!!!! [gtangjr]
by ahck123
-
Jan 19, 2009 (5:46 pm)
-
|
|
Replying to: gtangjr (Oct 23, 2008 2:33 pm)
i am completely frustrated with my slider roof. I have been trying for 19 days to get some resolution to the noise issue. I dont know if you are talking about the bow as the part that was replaced that fixed your issue but they did that already with mine and it has not helped. My vehicle starts to be noisy and whistle at 35-40 mph and gets worse from there up. At 65-70 it is unbearable and you ahve to turn the radio way up and practically scream at people in the backseat. i am especially frustrated since my dealer was told by a Chrysler engineer that replacing the bow would not fix the problem...they went ahead and did it and now are saying it is fixed and that the remaining noise is just noise from a cloth top! I asked about this problem during the test drive prior to purchase and was told it was a minor adjustment. It certainly hasn't been a minor adjustment and I would never have bought the vehicle if the salesperson had not assured me that the minor adjustment would resolve the noise. I will contact the dealer you mentioned. thanks maybe your fix is a different fix.
|
- #32 of 59
-
Re: FINALLY FIXED!!!!!!!! [ahck123]
by gtangjr
-
Jan 19, 2009 (5:57 pm)
-
|
|
Replying to: ahck123 (Jan 19, 2009 5:46 pm)
It is a shame that your dealer (as well as the commenter above you) isn't working with you on this and instead chooses to be confrontational. Our dealership was excellent. We still have ZERO problems with our roof following my post about the matter finally being fixed. At 80-90 MPH the noise is perfectly what one would expect with a cloth roof, and is in fact quieter than that of our 2006 Solara Convertible with the top up.
I would recommend having your dealer call my dealer, David Ellis Chrysler Jeep in Canoga Park, CA. Have them talk to Kenny in service. He is wonderful, but I should warn you he is usually very busy and difficult to get in touch with. Again, I would have the dealer call so it's a lot less frustrating to my dealer, as opposed to several customers from seemingly out of nowhere. BEST OF LUCK!
|
- #33 of 59
-
Re: Noisy SkySlider Roof at approximately 70MPH!!! [ahck123]
by cmoa84
-
Jan 19, 2009 (6:00 pm)
-
|
|
Replying to: ahck123 (Jan 19, 2009 5:40 pm)
Ive beed dealing with the same problem since last year and they are telling me the same thing .. "that noise is normal" ... But the thing is that when I bought the car it wasnt doing that noise at all.
Hopefully we can find a solution for this problem...
|
- #34 of 59
-
Re: Noisy SkySlider Roof at approximately 70MPH!!! [cmoa84]
by gtangjr
-
Jan 19, 2009 (6:12 pm)
-
|
|
Replying to: cmoa84 (Jan 19, 2009 6:00 pm)
Your issue is consistent with the loosening of whatever part it was that my dealer fixed. It's likely just a matter of them doing it correctly. Also, your early fix could have been done with older parts, which were subsequently recalled for their ineffectiveness. There is a newer part that I had to wait a long time for. Read this thread in its entirety for complete information. Good luck.
|
- #35 of 59
-
SkySlider on 09LibbyLimited
by lasersam
-
Jan 27, 2009 (5:23 pm)
-
|
|
Just purchased an 09 with SkySlider. No noise or issues yet... I wonder if the 09's had the new parts installed at the factory. Anyone know?
|
- #36 of 59
-
Re: SkySlider on 09LibbyLimited [lasersam]
by gtangjr
-
Jan 27, 2009 (5:29 pm)
-
|
|
Replying to: lasersam (Jan 27, 2009 5:23 pm)
I know for certain (per my dealer) the new parts have been implemented.
|
- #37 of 59
-
Re: FINALLY FIXED!!!!!!!! [gtangjr]
by pdcingso
-
Feb 02, 2009 (12:57 pm)
-
|
|
Replying to: gtangjr (Oct 23, 2008 2:33 pm)
I am haveing the same problem, I have an appointment Wednesday with the dealer, any updates? Part numbers???
|
- #38 of 59
-
Re: FINALLY FIXED!!!!!!!! [pdcingso]
by a35242
-
Feb 09, 2009 (6:41 am)
-
|
|
Replying to: pdcingso (Feb 02, 2009 12:57 pm)
I am having the same issues and have to bring my Liberty 08 in for them to look at again. Originally, they flashed the computer and it seemed to work better but then it just loosened up again and there was horrible noise. They say they read all of the latest Service Bulletins so if you have anymore specifics on what the part actually is or more of an explanation that would help alot. this is so frustrating.
|
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
SUVs 
