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Jeep Liberty SkySlider Roof

186 messages,  Last post on Mar 18, 2013 at 11:37 AM

You are in the Jeep Liberty and Jeep Liberty Diesel Forum.

What is this discussion about? Jeep Liberty, Gasoline, SUV

Messages Page 18 of 19

#171 of 186 Re: Chrysler's TERRIBLE Customer Service [skyslider] by skyelog1

Sep 24, 2012 (12:08 pm)

Replying to: skyslider (Sep 21, 2012 8:19 pm)
Well if Chrysler has the best, wonder who has the worst????? I also would like to know how Chrysler picks and chooses who they will help with the costs of the repairs. I did notice that some posts on here had very good luck with Chrysler paying the entire bill. I didn't even get the courtesy of a return call to my claim.

#172 of 186 Skyslider Repair and Bad Customer Service by skyelog1

Sep 24, 2012 (12:23 pm)

I've also seen a lot of posts on this site about dealerships not having seen this problem before, and I find that hard to believe. Not the fact that they told you that, but the fact that they haven't seen it before. The dealership I took mine to here in Charleston, South Carolina, not only keep the parts in stock, they have a guy that works there that they refer to as "the Skyslider Man" because he's become somewhat of a master at fixing them. I literally had someone walk up to me in the parking lot of a pharmacy, asked me how I liked the roof, and then gave me the guy's card in case I ever had any problems with it. Thank God I kept it, because a month later, I needed him, and I have to admit, he did a damn good job - even took care of the bad wind noise. And to the lady who was wondering if it was her mileage - that's BS. I only had 35,000 miles on mine (used) and had not even had it six months. For some ridiculous reason, I thought that perhaps since Daimsler was out of the picture, Chrysler would certainly be a better company. WRONG. It just a continuation of bad design, bad manufacturing, and bad service.

#173 of 186 Re: Caring for the Skyslider roof [chryslergroup] by skyelog1

Sep 24, 2012 (1:07 pm)

Replying to: chryslergroup (Aug 27, 2012 10:42 am)
Well this is funny as Hell! Apparenly, Chrysler picks and chooses which posts to be "helpful" to as well picking and choosing which customers to reimburse or pay for a new roof!! Thanks, "Lisa"!! Maybe you'll get a bonus!

#174 of 186 Re: Caring for the Skyslider roof [jimgreiner] by skyelog1

Sep 24, 2012 (1:09 pm)

Replying to: jimgreiner (Aug 26, 2012 4:42 pm)
BEST ADVICE YET!!!

#175 of 186 Re: My Roof for the Jeep Liberty [catf] by dkolodziejczak

Oct 04, 2012 (3:47 pm)

Replying to: catf (Aug 14, 2012 8:03 pm)
I just got back from the dealer i have my jeep lib 2008 for two month the roof open up. then it took it back to the dealer i got it from. i was told to take it jeep dealer he had it for two day and i was told it was 5000.00 for part and unknow labor.....the jeep had 34000 mile on it call jeep and was told no recall and they will not fix anything because i the third ouner. but the car fax said the they other ouner we dealer...since chrysler bought they went down hill.
so this is what iam going to do i will take the jeep and have the roof seal..
and our tax dollor bail chrysler out...

#176 of 186 2010 Libery Sky Slider by denava

Nov 13, 2012 (3:04 pm)

It appears that several people have had some luck getting Chrysler to work with them and not again them when dealing with their Sky Slider issues. I just picked my 2010 Jeep Liberty up after 80 days in the Rockville DarCars Jeep dealership. They replaced the Sky Slider a total of three (3) times before it would actually close. The fix - the manufacture of the actual Sky Slider had to build a new one, mount it in a new frame and ship it to the dealership. I racked up 77 days of rental car expenses, told by the dealership they would cover my rental only to find out the day I pick up my car, "You should have borrowed a car from a friend". I don't know about you all but I don't have any friends that would loan me a car for that amount of time, nor do I have the money to cover my car payment and RENTAL car fees. I would love it if someone could post a phone number, address, someone with Chrysler that helped them through a problem with their Sky Slider so that I may get my rental fees back. The dealership is whipping their hands of the problem and says sorry, just bad luck. Nonetheless, this was my second Jeep...it will be my last.

#177 of 186 Re: 2010 Libery Sky Slider [denava] by skyslider

Nov 13, 2012 (4:04 pm)

Replying to: denava (Nov 13, 2012 3:04 pm)
After being replaced about two months ago, the Skyslider is leaking water and about 3 weeks ago I noticed the same "cable problem" as before I don't even drive it far each day (max speed of 55, less than 3 miles each way).

#178 of 186 marg6 by marg6

Dec 11, 2012 (3:40 pm)

have a 2008, Liberty with slider roof. The roof never worked right and lots of wind noise now top is totaly broken, brought to dealer, they said, they never had to repair one!!!!! Just got estiment, $3000. plus what we have spent on rental car.These tops are a joke. should have been recalled or stopped making them, years ago.

#179 of 186 Re: Skyslider Repair and Bad Customer Service [skyelog1] by crazee

Jan 30, 2013 (8:45 pm)

Replying to: skyelog1 (Sep 24, 2012 12:23 pm)
Can you HELP! me? What did the "Skyslider man" do to get rid of the wind noise---my roof is working--but the wind noise is HORRIBLE-please reply-

#180 of 186 Get rid of it by suvflgal

Feb 04, 2013 (3:56 pm)

If you are still within the limits of Lemon Law do it. If not, try to trade it in. There really is no fix for this faulty design. I did Lemon Law. Good Luck

Messages Page 18 of 19

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