Last post on Nov 08, 2013 at 12:36 PM
You are in the Jeep Liberty and Jeep Liberty Diesel
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Jeep Liberty, Gasoline, SUV
#101 of 198 Re: Jeep Sky Slider [lemoninvegas]
Aug 11, 2011 (8:04 am)
I also have a claim into Chrysler and I am getting the run around after taking my 2008 Liberty, that I bought new off the showroom floor, to be fixed several times. They took the sunroof apart and first said it was the motor, then only a part, now it is the truth, a manufacturing defect that Chrysler does not want to repair. The motor has eaten up the rails.
My case worker will not return my calls, so now I have put in a call to a supervisor, and we will see where that gets me. Next are letters to the company, maybe one a week. I have been buying Jeep Liberty's for well over 7 years, I think my next SUV will be something else. I even traded in an older Liberty for this Liberty only because of the Slider roof. I am not very happy at this point.
#102 of 198 Re: Jeep- Skyslider [tjones0410]
Aug 11, 2011 (8:14 am)
I tried to also use the extended warranty that was pushed on us, it is worthless for the roof, it only covers the motor. And trying to trade the car in, NOPE, the value of the Jeep just dropped, because of the roof that does not work, or you can fix it first and then come back and we will talk about trade then.. WT????? I am so at Chrysler....
I hate having to go over 45 miles the air wind tunnel in the car and the noise is crazy, it won't seal properly. I feel I am paying on half a car and I am just not happy with the product.
#103 of 198 Jeep Liberty 2008 Sky Slider
Aug 12, 2011 (6:10 am)
5K out of warranty the passenger side breaks. It is obvious we have a snapped cable and take the car into a Dealership for a quote. It costs us $109 to just "look" at the item which needs to be sent out for a day to a special "trim" expert. They call us back to tell us that the cables are all bunched up and that we need to replace the entire roof.... for $2100. Now the motor works, the entire driver's side works, nothing is crack - yet we need to replace the whole roof! I declined the repair which shocked the lady - we live in Miami where it rains constantly. I called Jeep directly and am onto my second case management specialist.
Now I understand it is out of warranty but what doesn't work is the fact this is a known defect yet a recall has not been made, and they charge a ridiculous price for the repair. If you have a problem at least reduce the cost of the fix. What middle income family can afford a 2K repair? Which isn't something that you would expect on a relatively new car.
Has anyone been successful on recourse for this issue? I see some have gone with the Lemon Law, but I am really just looking for the price of the replacement item at no cost at minimum. I am hoping to find out what other out of warranty people have done and what they have been offered?
#104 of 198 Re: Frustrated in Delaware [cp331]
Aug 12, 2011 (6:16 am)
Our jeep is just out of warranty and we are left with a $2100 bill to get it fixed. Because it rains all the time we need to do something or else the whole car is going to be a write off in a few months with water damage. I am working with their case management now and wouldn't mind knowing when they traded your vehicle in did they pay the sales tax / transfer fees / dealer fees etc? Refinancing a loan is going to hit us with extra interest already.
#105 of 198 Re: Jeep Sky Slider [libertylemon]
Aug 16, 2011 (10:59 am)
I just called Chrysler and put a case in. I have to wait a few days before my case manager gets back to me. Any luck on yours?
#106 of 198 Re: Jeep Sky Slider [lemoninvegas]
Aug 17, 2011 (6:27 am)
Onto my third case manager and it has been a week later.
Aug 17, 2011 (1:59 pm)
Still waiting. They needed bank statements. Sent in. In the mean time I now have water leaking in through the roof after the dealerships last "repair". I believe it will be a slam dunk now if I had any question about it before. Good Luck. Stay on it. This roof is a nightmare.
#108 of 198 Re: Frustrated in Delaware [suvflgal]
Aug 22, 2011 (4:57 pm)
I believe that anyone who has had a problem with this roof should get out while they still can. Check the laws for your state. Google Lemon Law. Some states have a manufacturer dispute program others you go to AG's office for lemon law. Check your timeline. Read your booklet that came with vehicle. There should be some lemon law info there. Search on internet. There are very specific formulas for mileage use to offset your payments made, $ down etc. I figured mine out and I should get back several thousand if it settles in my favor. If not I am screwed. water damage, wind noise, untradeable with water damage stains, and a top I am afraid to open. This manufacturer defect is exactly the type of thing consumers should be protected from and should pursue their legal rights accordingly. No reason we should all lose $ and use because Jeep made a bad design for this roof. The problem will not correct itself. Time will run out and you will end up with no options. Good luck to use all.
#109 of 198 Re: Noisy SkySlider Roof at approximately 70MPH!!! [samf76]
Aug 22, 2011 (5:01 pm)
I say yes class action. Look how many of us have had the same problems. Let's put an end to this madness.
#110 of 198 Re: Jeep Liberty 2008 Sky Slider [jeepmiami]
Aug 22, 2011 (5:06 pm)
Read all of these postings. Do you see a pattern here? Get out while you still can. I like the Jeep too, just not the roof. It will not cix itself. Good luck.