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Hybrid Vehicles Toyota Highlander Hybrid Toyota Highlander Hybrid Maintenance & Repair Toyota Highland Hybrid Steering and Suspension Questions
28 messages, Last post on Nov 22, 2009 at 10:05 AM
You are in the Toyota Highlander Hybrid Maintenance & Repair Forum. Your Host is pf_flyer
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Just to let you all know, had interesting experience this past Friday 2/6/09. As I have said elsewhere went to Phoenix AZ area to look at 2006HH with hopes to buy it and gracefully retire my 1993 Toyota Camry wagon w/ 220K miles. Just chicken enough to call on a friend to drive me there in his new BMW convertible and follow me back -- just in case. For sale at $19K was one owner, apparently gently used, 3-1/2 yr old 2006HH Ltd with 50K mi on odo. Car had 50KMi service just done at Toytoa and new battery installed. I prearranged a used-car inspection service at another Toyota dealer in Mesa, AZ -- about a 15 mile city street and freeway drive -- so I could see how the car drove and have it inspected by a stranger to the seller. Noted that steering feel was exceedingly light. Car went where pointed, but just no feedback from the road. Not at all Tyota-like. To make story short, arrived at 10:30am for scheduled appointment and met my service writer who didn't know me from Adam, at a company I had never been to before (Earnhardt Toyota) and at one I would likely never visit again since it sat 400 miles from home. First thing he did was check vin, mumble something about a steering recall, check the computer and tell me that Toyota has a recall on steering rack on certain HH and this one was included in that recall. Estimated 6hr labor and Toyota was supposedly footing a $1500 labor bill plus parts and part of the recall was a complete alignment when work was done. He said that now they had their hands on the car, it couldn't leave without the work being completed, and the old removed steering mechanism had to be destroyed so it didn't make it to the used part market. In response to my comment I had to go back to Las Vegas that afternoon, he had a rush service started -- supposedly two Toyota Master Mechanics to work on the car -- and 2 1/2 hrs later I had the car back, newly aligned and they even completed the used-car inspection I originally ordered. Greatest service experience I have had from a Toyota dealership in I don't know when. If you live near Phoenix AZ (Mesa) I don't thinkyou'll go wrong at Earnhardt Toyota. Drove back to Las Vegas that afternoon over a combination of Freeway, and two to four lane country roads at speeds ranging from 35 to 80 and at the end of the 351 mile trip, averaged 28mpg paying no particular attention to whether I was using the hybrid technology to its optimum or not. I think I made a great choice.  Chuck |
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Replying to: charlesp (Feb 09, 2009 9:57 am) I'm glad it all worked out for you. Enjoy your HH. Other than this one expensive issue I've thoroughly enjoyed mine.
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Replying to: lcarr8522 (Feb 09, 2009 4:25 pm) Chuck
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Replying to: charlesp (Feb 10, 2009 10:47 am)
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Replying to: upstateny5 (Feb 10, 2009 12:07 pm) |
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First time poster so be kind! We just bought a 2006 HH Limited, AWD. During the test drive we noticed it pulled to the right just a little. The dealer gave us a "We Owe" ticket. However it is a Chevy dealer, not Toyota. I want to know if there are any concerns on a wheel alignment for a hybrid vs. non-hybrid. Are we better off going to a Toyota dealer? Would like to stay at the Checy dealer for this repair cause they'll do it for free.
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Replying to: sbehnke (Mar 02, 2007 11:12 am) If that doesn't solve it I might want to have the Toyota dealer see what else might be wrong. I'm guessing it's just alignment which should probably be performed annually anyway. Oh, get it done soon as a bad alignment won't take long to ruin a set of tires and that cost would be yours. |
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Replying to: sbehnke (Mar 02, 2007 11:12 am) |
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Replying to: charlesp (Feb 09, 2009 9:57 am) Thank you for this posting on the recall. Im from the Netherlands and in my stock I have a USA bought Highlander wich is from 2006 and it has now 600 miles on it. I bought this vehicle because we went thru a tax reform here in the Netherlands that made it more interesting to run hybride vehicles. At that time we only had 2 brands / types hybrides on the market overhere ( Toy Prius and Honda Civic ). The experiment only partly worked out, we were to busy etc so the Highland went into the warehouse and now the powersteering is not working anymore. Im happy you posted about the recall and I looked into the partssystem to find that Toyota changed the partnumber on the steeringrack assy twice. Going from my more than 30 years Toyota expirience this usually means an upgrade on the existing part or a change of supplier. Lexus RX400H has the same partnumber and changes. If anybody has the original recall info available I would be grateful because I have to get that highlander back on the road again. With best regards, Maarten
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