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What happened?

11 messages,  Last post on Jul 09, 2008 at 10:23 AM

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#8 of 11 More info on this afternoon by cpoint Jul 07, 2008 (10:44 pm)
I work for the company that provides the technology for the CSX and I wanted to add a few things to what Howard said.   First off, our apologies for the issue this afternoon. As Howard mentioned, it was the result of a very serious server crash and subsequent hardware failure. In order to bring the system back online quickly, we had to restore a previous version of the database on alternate servers. Because of this, you may have noticed that any trades that you may have made over the weekend are not in your portfolio. Essentially, the CSX market has been reverted back to the state is was in this weekend. While it's an inconvenience, (again, we apologize) it doesn't necessarily put anyone at an advantage or disadvantage since everyone was affected in the same way.   If you bought or sold stock this weekend or early Monday, you have the opportunity to trade it again or re-evaluate whether or or not you want to make that trade. The market is back up and running normally so feel free to trade away.   The CSX staff was working quickly this afternoon to bring everything back to normal operations but please post on the board if you see anything amiss. We plan to IPO tomorrow as planned but you may encounter slower than normal page loads until we repair the affected hardware.   Thanks again for your understanding. Please post back with any questions and I'll be glad to answer them.   Dave Replies to this message: felonious (Jul 08, 2008 7:19 am) networkguy (Jul 08, 2008 7:38 pm)
#9 of 11 Re: More info on this afternoon [cpoint] by felonious Jul 08, 2008 (7:19 am)
Replying to: cpoint (Jul 07, 2008 10:44 pm) Thanks for the detailed update, guys! That's an amazing and horrible coincidence that a catastrophe like this strikes right after Mike goes on vacation. I feel your pain. I'm sure networkguy understands too. Replies to this message: networkguy (Jul 08, 2008 7:38 pm)
#10 of 11 Re: More info on this afternoon [felonious] by networkguy Jul 08, 2008 (7:38 pm)
Replying to: felonious (Jul 08, 2008 7:19 am) I understand the nature of the technology. It's small consolation though. I had spent quite a bit of time and effort setting up my portfolio over the holiday weekend. I was in what I considered the best position I'd ever been in with this game. Now my portfolio is in shambles. I'm stuck in several losing positions that have all my cash tied up. If I move any shares I'll just cement large losses. It's extremely frustrating. Yeah, I'll quit whining now..
#11 of 11 -$1.00 by jag_ce Jul 09, 2008 (10:23 am)
Is the server crash the reason that the chart shows that I dropped down to having a portfolio worth -$1.00? I don't have that much $, so it seems impossible that I could have lost that much!

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