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Re: G6 door won't open [lmcgill27]
by drjlavelle
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Feb 01, 2009 (10:42 am)
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Replying to: lmcgill27 (Aug 28, 2008 9:37 am)
Hello, I have also been encountering the same problem, my car has been in the shop 36 days out of the first 6 months. Pontiac also advised me that this has not happened to anyone else. I am in the process of going for the lemon law. Pontiac would not do the buyback because the dealership could not make the door problem occur in the shop.
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- #5 of 5
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Re: G6 door won't open [drjlavelle]
by bvdj84
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Feb 02, 2009 (8:09 am)
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Replying to: drjlavelle (Feb 01, 2009 10:42 am)
Well, my advice would be to drive to another dealer, some dealers are less than willing to work with you. My dealer's service department had a man that was quite rude to me. He made me feel so stupid when I was trying to show him an issue with my seat. I actually, replied back to the man "is there a problem?" implying was there some kind of problem with him, because he had this arrogant attitude. The other worker, which had taken the car out, later told me he was sorry for his attitude. I was quite frustrated. They were unable to re-enact the problem at the dealer, but I know my car, the seat still slips. But, the rep told me he would do whatever it took to get it right. When I came back from the short test drive, the original worker was so happy towards me...hmm. I think he knew that he went overboard. That is the whole point on why I lease, its because I shouldn't have to really worry about major issues, and if there are, then they should be fixed, as long as I am taking great care of it. Which I do.
Fight it, go to another dealer, it can make a huge difference. Perhaps get a claim report started by calling GM. Its not like we are asking them to replace tires that are worn, or brake pads that are worn, this is something they have to fix.
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