Honda Pilot vs Mazda CX-9 vs Toyota Highlander

478 messages, Last post on Nov 27, 2009 at 7:13 AM

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What is this discussion about? Mazda CX-9, Honda Pilot, Toyota Highlander, Car Comparisons, SUV

2009 Honda Pilot vs. 2008 Mazda CX-9 vs. 2008 Toyota Highlander - Although we've been hearing about a mad dash to get out of sport-utility vehicles and into fuel-efficient compacts, the reality is that seven- and eight-passenger crossover SUVs like the 2008 Mazda CX-9, 2008 Toyota Highlander and 2009 Honda Pilot aren't going away anytime soon. (more)

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#31 of 478 Re: [cx7lover] by mdhutton Jul 09, 2008 (4:23 pm)
Replying to: cx7lover (Jul 08, 2008 4:46 pm) You're right - the attitude display was from the dealer, not Mazda corporate. But...he's representing the brand. He IS the company to his customers and prospects. If that's the type of treatment folks receive, they're bound to go elsewhere -- either to another dealer or a competitor. So far, my treatment by Toyota has been abysmal at one dealer (I walked out), yet supurb at another 40 miles away. Night and day to the highest degree! Service after the sale, follow-up, very flexible and fair negotiations, I could go on and on. There are good and bad stories at every dealer, so find what works for you, as we all should. Replies to this message: cx7lover (Jul 10, 2008 3:26 am) qs933 (Jul 12, 2008 12:18 pm)
#32 of 478 Re: [ceric] by qs933 Jul 09, 2008 (10:20 pm)
Replying to: ceric (Jul 09, 2008 9:35 am) I have never been treated with a loaner at Honda/Toyota dealers. Have you? My Toyota dealer provides loaners when they have to keep the vehicle overnight (in other words, more than just an oil change). The last time I required a loaner, they had a fleet of Echo loaners, though last time I was there, I think they upgraded to Corollas. Replies to this message: ceric (Jul 10, 2008 10:09 am)
#33 of 478 Re: [mdhutton] by cx7lover Jul 10, 2008 (3:26 am)
Replying to: mdhutton (Jul 09, 2008 4:23 pm) Some might think that they're representing Mazda, but anyone that has bought multiple cars from multiple dealers should soon realize that most dealer service is YMWV and is not a representative of the Company. Mazda dealers vary a LOT, Honda dealers, you're usually going to need an appointment and the service is going to be poor. Mazda-Galpin in CA gives you a loaner whenever you ask for one, you just need to put a deposit down. Replies to this message: qs933 (Jul 12, 2008 12:18 pm)
#34 of 478 Re: [qs933] by ceric Jul 10, 2008 (10:09 am)
Replying to: qs933 (Jul 09, 2008 10:20 pm) My local Mazda dealer gives loaners for major service (such as 30K/60K) and repairs (hopefully not happening) just like your average Lexus dealers. I used to be a Honda guy, but I think I am switching camp to Mazda because I am getting to like their designs and the service of my local dealer.
#35 of 478 Re: Pilot vs Highlander vs Veracruz may have been better comparo [klossfam] by cx7lover Jul 11, 2008 (9:03 pm)
Replying to: klossfam (Jul 09, 2008 12:13 pm) I just wanted to add my comments, the CX-9 feels every bit as manageable as my CX-7... although it's dimensionally longer, it doesn't feel that way.
#36 of 478 Re: [cx7lover] by qs933 Jul 12, 2008 (12:18 pm)
Replying to: cx7lover (Jul 10, 2008 3:26 am) Mazda dealers vary a LOT, Honda dealers, you're usually going to need an appointment and the service is going to be poor. Sorry, your generalization does not work both ways. What you stated right before that, about the YMMV-ness of dealers, is going to be true for all manufacturers, including Honda. Some dealers are just plain better than other dealers that sell the same vehicles. It doesn't matter if it's Honda, Mazda, or Toyota.
#37 of 478 No... by cx7lover Jul 13, 2008 (5:22 am)
Honda dealers everywhere are overworked and understaffed. - And they're quick to deny a warranty claim. Replies to this message: mdhutton (Jul 13, 2008 8:21 am) qs933 (Jul 13, 2008 2:41 pm)
#38 of 478 Re: No... [cx7lover] by mdhutton Jul 13, 2008 (8:21 am)
Replying to: cx7lover (Jul 13, 2008 5:22 am) You're right about Honda being shi* with warranties. About 20 years ago, I owned an Accord that had a recall for the fuel filler neck - it was prone to rusting and the flakes of rust would work themselves into the fuel tank, and ultimately the engine. Honda offered to replace the fuel filler neck and gas tank, but didn't want to hear about the $4300 worth of engine damage I had suffered due to the original problem.
#39 of 478 Re: No... [cx7lover] by qs933 Jul 13, 2008 (2:41 pm)
Replying to: cx7lover (Jul 13, 2008 5:22 am) Would you care to provide any reputable reference for those statements? I mean, we can throw out anecdotal claims all day. The last person in my office who bought a Mazda ended up pursuing a lemon-law claim due to multiple serious defects in the vehicle that the dealer either couldn't or wouldn't repair under warranty. I wouldn't even try to expand that one experience (or even several experiences) to being an example of Mazda and its dealer's quality everywhere
#40 of 478 Re: [aviboy97] by dinomartini Jul 13, 2008 (8:20 pm)
Replying to: aviboy97 (Jul 08, 2008 11:08 am) Mazda isnt that small as your making it out to be like a 'David vs Goliath' thing. If it was named Japanese CUV Comparo it would be different. But it wasnt. GM makes 4 versions of the Lambda. Pick one Edmunds. Chevrolet Traverse? Saturn Outlook? GMC Acadia? Buick Enclave? The Saturn Outlook is probaby the most comparable. Saturn is like the Mazda of GM. So there you go, perfect comparison. Your probably one of these people who still bash GM because of their cheap interiors, when the interior on the Outlook is better then the CX9. The rear seat of the Outlook is better then the CX9. I've sat in all of them, I have driven everyone except the new Pilot. The Lambda is the best. Honestly though I can understand that there might not be one in the press fleet. There can always be another comparo that GM can win. Replies to this message: maltb (Jul 14, 2008 7:34 am) albook (Jul 14, 2008 3:22 pm) ceric (Jul 14, 2008 8:11 am)