Last post on Feb 11, 2013 at 7:48 PM
You are in the Mazda CX-9
What is this discussion about?
Mazda CX-9, Honda Pilot, Toyota Highlander, Car Comparisons, SUV
#29 of 549 Pilot vs Highlander vs Veracruz may have been better comparo
Jul 09, 2008 (12:13 pm)
The CX-9 is simply more comparable to the OutlookCadia than the Pilot or Highlander...It's substantially longer (it has 11 inches on the Highlander - just like the General's 200 inch long rigs)...So this is a goofy comparison in many ways...The Veracruz is a better size/price equivalent. That being said - I traded a 2004 Pilot EX-L for a 2008 Highlander Limited (due as much to the lack of Pilot power as the horrific look of the 2009 Pilot - both totally unacceptable). Honda/Acura is also WAY BEHIND in outfitting proper brakes on their vehicles...I had a TL-S and TSX - and the brakes where weak at best/dangerous at most...I have a 2008 G35 - so now I know what actual automobile brakes are! The Highlander review is accurate...Great acceleration and powertrain, great brakes but little feel from the electric steering and a little soft when you are coming from an older Pilot (and my last two cars were the G and a 2006 A4). Still - I tow a 4200 lb boat which eliminated all but the Pilot and Highlander. The 2004 Pilot pulled this boat pretty well but I saw no way the new Pilot with the extra pounds could handle it. The Highlander has no issues and the 5000 lb towing capacity is not over stated...it really is the only choice for a V6 crossover tow vehicle. I liked the General's Lamda offerings but an extra foot of length and the associated weight did me no good...and I can vouch for the Highlanders mileage (around 21 mpg in mixed driving and even close to 15 mpg pulling the boat and having 4 passengers and all kinds of crap). An impressive crossover and you can smoke almost any other truck in a stoplight drag...
#30 of 549 Re: Pilot vs Highlander vs Veracruz may have been better comparo [klossfam]
Jul 09, 2008 (2:12 pm)
We bought a CX-9, but the Highlander would have been our second choice. I liked the acceleration on the Highlander, it feels faster off the line than the CX-9, and liked the fact that it has captain's chairs in the 2nd row.
However it's the little things that started adding up: the cheap felt lining on the roof, the lack of a split 3rd row seat (we've made use of the split row many times on the CX-9), the numb electric steering, the fake looking wood in the Limited, the small amount of space behind the 3rd row, and most importantly, the high price that dealers force on you with all the dumb package options. We would have likely chosen a Sport model since we really didn't like the wood in the Limited, and it was at a better price point, but in the end the Mazda just rode more like a car and we got a much better deal from our Mazda dealer on the GT.
I think the Highlander is perfect for those who might have 2 kids and have very occasional use of the 3rd row.
#31 of 549 Re: [cx7lover]
Jul 09, 2008 (4:23 pm)
You're right - the attitude display was from the dealer, not Mazda corporate. But...he's representing the brand. He IS the company to his customers and prospects. If that's the type of treatment folks receive, they're bound to go elsewhere -- either to another dealer or a competitor.
So far, my treatment by Toyota has been abysmal at one dealer (I walked out), yet supurb at another 40 miles away. Night and day to the highest degree! Service after the sale, follow-up, very flexible and fair negotiations, I could go on and on. There are good and bad stories at every dealer, so find what works for you, as we all should.
#32 of 549 Re: [ceric]
Jul 09, 2008 (10:20 pm)
I have never been treated with a loaner at Honda/Toyota dealers. Have you?
My Toyota dealer provides loaners when they have to keep the vehicle overnight (in other words, more than just an oil change). The last time I required a loaner, they had a fleet of Echo loaners, though last time I was there, I think they upgraded to Corollas.
#33 of 549 Re: [mdhutton]
Jul 10, 2008 (3:26 am)
Some might think that they're representing Mazda, but anyone that has bought multiple cars from multiple dealers should soon realize that most dealer service is YMWV and is not a representative of the Company. Mazda dealers vary a LOT, Honda dealers, you're usually going to need an appointment and the service is going to be poor.
Mazda-Galpin in CA gives you a loaner whenever you ask for one, you just need to put a deposit down.
#34 of 549 Re: [qs933]
Jul 10, 2008 (10:09 am)
My local Mazda dealer gives loaners for major service (such as 30K/60K) and repairs (hopefully not happening) just like your average Lexus dealers. I used to be a Honda guy, but I think I am switching camp to Mazda because I am getting to like their designs and the service of my local dealer.
#35 of 549 Re: Pilot vs Highlander vs Veracruz may have been better comparo [klossfam]
Jul 11, 2008 (9:03 pm)
I just wanted to add my comments, the CX-9 feels every bit as manageable as my CX-7... although it's dimensionally longer, it doesn't feel that way.
#36 of 549 Re: [cx7lover]
Jul 12, 2008 (12:18 pm)
Mazda dealers vary a LOT, Honda dealers, you're usually going to need an appointment and the service is going to be poor.
Sorry, your generalization does not work both ways. What you stated right before that, about the YMMV-ness of dealers, is going to be true for all manufacturers, including Honda.
Some dealers are just plain better than other dealers that sell the same vehicles. It doesn't matter if it's Honda, Mazda, or Toyota.
Jul 13, 2008 (5:22 am)
Honda dealers everywhere are overworked and understaffed. - And they're quick to deny a warranty claim.
#38 of 549 Re: No... [cx7lover]
Jul 13, 2008 (8:21 am)
You're right about Honda being shi* with warranties. About 20 years ago, I owned an Accord that had a recall for the fuel filler neck - it was prone to rusting and the flakes of rust would work themselves into the fuel tank, and ultimately the engine.
Honda offered to replace the fuel filler neck and gas tank, but didn't want to hear about the $4300 worth of engine damage I had suffered due to the original problem.