Last post on Aug 26, 2008 at 9:21 AM
You are in the Chrysler Town & Country/Dodge Grand Caravan
What is this discussion about?
Dodge Grand Caravan, Auto Body, Van
#7 of 16 Here is what to use
Jul 18, 2008 (12:33 pm)
I called my dealer about what to do about the noise. They told me that the bulletin #PT9001890 was not a real number. What the dealers are using is Permatex brand, Flowable Silicone Windshield Sealant. The dealer charges $8 for it, but you can buy it at a parts store for way less.
#8 of 16 Re: Here is what to use [gazeborob]
Jul 18, 2008 (5:07 pm)
Your dealer is correct. The number I was given by a dealer a few weeks back was boogus. But the repair instructions that I got from the Chrysler engineer was all I needed. He still hasn't replied to my email with the tech service bulletin number. I'm going to send another email and call him again.......one more time. As far as I'm concerned, I fixed the issued a couple weeks back as mentioned in one of my posts. I just used a clear GE exterior grade silicon. I masked off the metal on both sides of the gap, and ran a bead of the silicon down both sides of the windshield, then finished it with a pass of my gloved finger. It was neat and best of all, immediately stopped this issue. My concern was for our other drivers in the corporation. The less I have to deal with a dealership, the better.
#9 of 16 Noise in NEW Gr.Caravan
Jul 28, 2008 (7:35 am)
We got a 2008 Gr. Caravan with NO roof rack. If we're driving (mostly on concrete roads) we get a noise that sounds like one of those "chimes" to warn of low fuel etc. We listen and can't concentrate the noise to any area but "front".
Could this be the windshield noise you are talking about?
Thank you. It only sounds sometimes and not others but always at 55MPH or above.
#10 of 16 Re: Noise in NEW Gr.Caravan [jesjenmom]
Jul 28, 2008 (7:45 am)
I've never heard that "electronic chime" noise ................. only the "honking geese" noise. Regardless, you can get the windshield pillars re-caulked with silicon regardless. This is an acknowledged issue from Chrysler-Dodge, and although I'm disappointed in not hearing back from them with the bulletin number, if you approach any dealer and ask for the "windshield noise fix" as described in my posts, they should be able to accomodate you. My problem was that I didn't want to leave my van at the dealer, so I just did the repair myself.
Ironically, my right front brake caliper started "grinding" yesterday, 13k miles so far, and now I'm torn between going to the dealer under warranty or taking the van to my local Firestone where I can watch them work and get it done quickly while I wait.
Good luck, Al
#11 of 16 Re: Noise in NEW Gr.Caravan [alsterling]
Jul 28, 2008 (7:54 am)
Don't know where you live (big city or small) but at our dealer if I ask and tell them I want to see the work done--they let me walk over and watch for awhile.
That warranty is so good and free that I'd get all work done at the dealer and then if something is wrong with the work--you won't be thrown back & forth between people who worked on your car!
Thanks for your help--PS--on a 120mile trip expressway we're getting 27.8mpg and around town about 19mpg--great news for us!
#12 of 16 Re: Noise in NEW Gr.Caravan [jesjenmom]
Jul 28, 2008 (3:16 pm)
Well, we're in Southern CA, and it is rare that any dealer will allow anyone in the shop area. Most obvious, and regardless of how hospitable the dealer may want to be, there are incredible liability issues. It's a fleet vehicle, so our time is more valuable, sometimes, than free service under warranty. For the brakes, I'll have Firestone do an oil change and just do a quick wheel pull inspection. If it's a factory failure, then I'll have to schedule a rental, but if it's crub on the rotor or pads, I may let them take care of it right there.
#13 of 16 Re: Noise in NEW Gr.Caravan [alsterling]
Aug 05, 2008 (4:38 pm)
Hello - Wife and I have a 3 week old 2008 GC with the honking noises alsterling describes. We put masking tape over the gaps between the A-pillars and the windshield weatherstrip and the noises are gone! We've tested speeds up to 82 mph. Wife has the van for a 1200 mile highway trip this week. If she says there's no more noise we'll take the van to the dealer for a permanant fix. The blue masking tape stripes clash with the sunburst orange paint scheme. Thank's, Al, for targeting the problem area.
Aug 05, 2008 (4:48 pm)
I think i get the area you guys are talking about. Any chance of a pic or illustration of exactly where this tape/silicon is being applied?
When I was getting the noise, I found it would go away for a couple/few minutes if I pumped washer fluid on the windshield. The fluid must have filled up the same gap.
#15 of 16 Re: [kdjk5467]
Aug 10, 2008 (4:56 pm)
The gap is between the rubber seal around the windshield and the painted metal pillar that supports the roof. When I first read alsterling's description, I thought the gap was between the rubber and the glass. So, first I applied tape over this area; it didn't stop the noise. Tape over the rubber/metal gap works. Wife's report from her road trip is that she hasn't heard a squeak.
To find the affected area: Put your finger on any part of the windshield and work left or right. At the edge of the windshield you'll encounter approx 1/2 inch rubber weather seal, then a 1/8th inch gap, then the painted metal surface of the A pillar. I applied tape over this gap from base of the windshield to the top (about 2 feet length) on both A pillars.
Tape worked as a temp fix / troubleshooting aid. The silicone sealant should work as a permanent fix. It seems like a filler of some kind, like the thin rubber tube that holds a window screen in it's frame, could work as well. Gotta see what Dodge has come up with.
#16 of 16 Finally took it to the dealer
Aug 26, 2008 (9:21 am)
Finally took it to the dealer and talked to the service manager about the honking noise. All my wife had to say was "Around 65 miles per hour..." and the manager knew EXACTLY what the problem was. He said the dealership had fixed this problem on 14 cars over the past 10 months. First time, they replaced the windshield. Now, it's a known problem with the simple fix of squirting sealer into the gaps around the windshield. Makes you wonder, though... we ordered this van in late May, took delivery on July 10. Did they know about the problem then? Why didn't Dodge apply this fix before the van left the factory, or even the dealership?