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Wagons Kia Rondo Kia Rondo Owner Reports
36 messages, Last post on Aug 30, 2009 at 9:59 AM
You are in the Kia Rondo Forum. Your Host is kcram
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Replying to: emrondo (Jul 01, 2008 1:30 am)
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Replying to: garnermike (Jul 01, 2008 8:06 am) |
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Replying to: KarenS (Jun 19, 2008 9:47 am)  We just bought a Kia Rondo. Wish we hadn't. Anytime we drive the car it makes a noise like the window is cracked. Took it to the dealership to be fixed. After speaking with Kia and the Dealership we were told that all Kia Rondo's make this noise. The car was advertised as a quiet well insulated ride, but Kia has told us that this noise is designed into the vehicle. It makes no sense to me. Stay away from this car unless you like loud whistling noises. 
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Replying to: eric51 (Aug 08, 2008 10:20 am) My Kia is the quietest car I've ever owned. Riders I take in it remark especially on that point.
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Replying to: eric51 (Aug 08, 2008 10:20 am) You didn't say specifically where the noise is coming from and at what speeds it happens? There is procedures in your warranty manual to follow if you are not happy with the results from your dealer. As this forum is poor for info we don't know whether you are in the US or Canada? I think they are "cracked" if they say the noise is designed into the vehicle. Makes no sense to me either. Also if they are saying this, exactly what specific thing are they referring too? I should also add that I am on a few forums and this is the first reference to this problem I've come across. 2008 Rondo EX 2.4L Ontario, Canada |
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Hi all, Happy new purchasers of a Kia Rondo. (You can see my other post on the "buying experienc" board. BUT... there is a wind noise coming from both the driver's and passenger's side windows, audible at speeds > 50 mph (and sometime less). I took it into the dealer and they said, unfortunately, that it is typical. I had rented a Rondo that did not exhibit this problem so I challenged them to take me on a test drive of a Rondo that was sitting on their sales lot. It ALSO had this issue. I wonder how many customers need to speak up before Kia takes action? The service tech told me that Kia would not ever do a recall unless it was forced to, so they are probably "laying low" and hoping it will fade away. This is not a deal killer for me...I still like the Kia. But it does mean that the radio will need to be on when I'm on the highway. 
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Replying to: newkiaguy1 (Sep 05, 2008 10:00 am) Some auto writer reviews of the Rondo that I have read have stated that there is more than average "wind rush" noise from the side windows. I actually listened for it on my test drive, but didn't really detect it. Perhaps I am not noticing because the Rondo generally drives so much more quietly than my Vibe and Miata...... |
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We bought our Kia in Maine. For us the noise begins at 30 mph. It is difficult to tell where the noise is really coming from. The technicians at the dealership couldn't figure it out. They had to file with Kia's head office for direction. It sounds like it is coming in through the seal at the top of the window. The noise is a high pitch wind noise. Kia's claim is that the noise is generated by wind passing by the driver and passenger outside mirrors. Moving the mirrors or turning them in doesn't change the noise. They stand by their claim that the vehicle is designed to do that. Unfortunately they don't stand behind their product. I have a 5 year bumper to bumper warranty that isn't worth the paper it is written on. I would not recommend a Kia to anyone. Customer service is difficult to deal with. They don't return calls or have any follow through. It took three months of weekly calls for them to put their decision in writing. I have contacted an attorney and the better business bureau. I believe the noise is loud enough to cause permanent hearing damage. I am going to purchase a decibel meter and find out. I bought the Rondo for transporting children. Poor design is no excuse for poor customer service. Kia knows there is a problem but it is cheaper to ignore it and tell unbelievable lies to explain away their mistakes. More disappointed with the response of the company than the car. This problem started the minute we drove off the lot. If they design problems intentionally into the car I can only imagine how much time the car will spend in the shop.
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