- #10 of 51
-
So far...
by allmet33
-
Dec 30, 2008 (8:13 am)
-
|
Somehow, the folks at our dealership were able to get our Outlook in and get it fixed. The took care of the two open TSB's...sunroof leak and the windshield wiper. We've had the truck back for a week now, it rained slightly since then so it's hard to determine if the fix worked. Guess we'll have to wait and see when we get some significant rain. Whatever they did, it took care of all the electrical issues that had popped up because of it.
I hope everyone has a happy, safe and blessed New Year!!!
Mike
|
- #11 of 51
-
Sunroof leaking
by stacyp1
-
Mar 12, 2009 (11:48 am)
-
|
Can any of you please tell me if your sunroof stopped leaking once you had the recall tubing taking care of?? I am looking into buying an Outlook and would like to know before I buy.
Thank you for your help 
|
- #12 of 51
-
Re: So far... [allmet33]
by stacyp1
-
Mar 12, 2009 (11:58 am)
-
|
|
Replying to: allmet33 (Dec 30, 2008 8:13 am)
Can you let me know if your sunroof has leaked since your repair, or is the issue resolved?
Thank you
|
- #13 of 51
-
Re: So far... [stacyp1]
by tashjian
-
Mar 12, 2009 (12:42 pm)
-
|
|
Replying to: stacyp1 (Mar 12, 2009 11:58 am)
My dealer wasn't able to fix the leak after 5 visits. The last straw was when they had it for 2 weeks and still didn't fix it. GM has since repurchased my Outlook through the Lemon Law. Still thinking about buying an Outlook? I've since purchased a Toyota Highlander and the workmanship blows away the Saturn.
|
- #14 of 51
-
Re: So far... [tashjian]
by Tobster1
-
Mar 18, 2009 (6:30 am)
-
|
|
Replying to: tashjian (Mar 12, 2009 12:42 pm)
to those of you who have had GM repurchase their 07 Outlook, what was the offer from GM? We had major water leaks and power steering failure as a result. We submitted lemon law paperwork and are now in the process of waiting for an offer from GM's negotiator on either a repurchase or a buyback. Just wondering what money you had to payout for an 09 outlook and wondering if you are happy with the 09. I love the outlook but after this I am leary on what to do. . . .
|
- #15 of 51
-
Re: So far... [Tobster1]
by tashjian
-
Mar 18, 2009 (10:55 pm)
-
|
|
Replying to: Tobster1 (Mar 18, 2009 6:30 am)
By law, there is a standard lemon law calculation that must be used for the repurchase amount. If you currently don't have an attorney, I would recommend contacting 800-Lemon Law or someone else with Lemon Law knowledge. The 800 Lemon Law folks charge their fees directly to GM and thus no out of pocket costs are incurred for the consumer. My repurchase amount ended up being very close to what I paid for it, including state taxes.
|
- #16 of 51
-
Re: So far... [tashjian]
by Tobster1
-
May 01, 2009 (6:59 am)
-
|
|
Replying to: tashjian (Mar 18, 2009 10:55 pm)
Tashjian, we are going to arbitration soon and I was wondering if you could let me know how things went with you and your lemon law pursuit. Water leaks are intermittent issues so how did you supply a burden of proof? anyhelp from anyone out there would be greatly appreciated. . . I know GM is going to say its your word against ours. . . . anyone with food for thought on this?
|
- #17 of 51
-
Re: So far... [Tobster1]
by tashjian
-
May 01, 2009 (7:10 am)
-
|
|
Replying to: Tobster1 (May 01, 2009 6:59 am)
Well, my sunroof leaked every time it rained so I had no problem with burden of proof. I contacted my dealer after each leak and scheduled a service visit for documentation. Each service visit they attempted a new "fix", but nothing worked. So, the documentation I had for burden of proof was by default due to each service visit. Good luck.
|
- #18 of 51
-
Re: So far... [tashjian]
by Tobster1
-
May 01, 2009 (7:34 am)
-
|
|
Replying to: tashjian (May 01, 2009 7:10 am)
Did you also have power steering failure as well in the rain? I have documented the leaks with service visits as well, however, once I started the lemonlaw process I didn't continue bringing it back in as it was a waste of time. I have been dealing with the horrible GM "negotiator" since February to no avail so now we are going to arbitration. Did you continue to document even after pursuing lemon?
|
- #19 of 51
-
Re: So far... [Tobster1]
by stacey22
-
May 05, 2009 (11:26 am)
-
|
|
Replying to: Tobster1 (May 01, 2009 7:34 am)
Tobster1:
Hello, I am currently involved in a lemon law claim regarding my 2008 Saturn Outlook for a water leak. My attorney is negotiating with GM. What kind of head way have you made with the arbitration process? Are you going for a complete buy-back from GM or a cash settlement. Thank you.
stacey--ohio
|
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
SUVs 
