Last post on May 13, 2013 at 5:35 PM
You are in the Saturn Outlook
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Saturn Outlook, SUV
#55 of 487 Re: Saturn Outlook 2008 [siboldm]
Feb 16, 2010 (11:55 pm)
I had an 08' XR. It was one which was built in 07' for the 08' model year. It was one of the first 600 built and had a defect in the left bank overhead camshaft. I took it in because of a check engine light problem. GM knew about the cam defect but did not issue recall or notify new owners, just their mechanics. After GM/Saturn rebuilt the engine, it developed a harmonic vibration that they could not identify or repair. After 55 days out of service, I filed a lemon law complaint with the BBB, they took over after that. During that time is when the water leak developed. I requested all bullitins, notices and records from the dealer regarding leaks. During an arbitration hearing, I proved to an Administrative Law Judge that GM was aware of the defects with the Outlook before their production in 07'. GM had to buy the vehicle back and repay me everything including tax, tag and title monies. Go back through all the posts regarding Outlook problems and read my posts. I gave blow by blow of what happened. The posts started out about the transmission problems. I'm sorry about your problems with your Outlook and wish you had discovered this website before your time ran out. Good Luck
#56 of 487 Re: Saturn Outlook 2008 [siboldm]
Feb 17, 2010 (5:30 am)
Hi. I HAD a 2007 Saturn Outlook. (I bought it the last week of 07). After 6 months noticed it leaking in footwell area of passenger side. It was during a rain storm but also it was hot out. We thought it was the air conditioning tubing or something. Well it wasn't. This was just the start of our problems. The leaking never was fixed after 4 attempts of doing so. The carpeting was replaced because of mold twice. Then the globe compartment light started going on/off. Then I started to lose my power steering while driving through puddles. Once I filed for lemon law GM started to contact me. I thought they were going to do the right thing and replace the vehicle. No instead they used stall tactics to run us right to their bankruptcy filing. But I didn't trust them and their low money offers to keep the car and take the money - I mean I still had a leaking, power failure losing big car with big payments! So we went forward with an arbitration. Right up until the end GM tried to screw me with low offers. They tried to make me feel like a dumb blonde woman who has no idea what they are talking about. Well in the end, the arbitrator understood my case (I supplied much evidence and back up from the National Highway Safety Administration with complaints of the same thing). She sided in my favor (3 days before they filed bankruptcy). They had to buyback my Outlook and I went out and bought a Honda Pilot. . . . never again GM. siboldm, if you have a slight possibility of being able to file lemon law and you missed it by days, be a squeaky wheel, show them that the problem has existed for a long time and how many times it existed (that they knew about it) and if you push push push you just may succeed and get a vehicle that you deserve, not one that leaks, has mold, loses power steering, has lights flickering . . . move on this fast.
#57 of 487 Re: Saturn Outlook 2008 [Tobster1]
Feb 17, 2010 (5:56 pm)
Well I just got my car back and supposedly fixed. While there picking up my car another Outlook was in for the same thing. Champion Chevy in Tallahassee, FL got stuck with the repair bill because GM told them to fix it and then told them they were not reimbursing for the cost. Don't worry, I'm not stopping until I've exhausted all avenues or GM pays for the mess they created. I just hope that because I'm only a couple days past the lemon law expiration that they will still handle my case based on all the other people out there like me that had the same problem. If anyone has case numbers that they could provide to me so that I can pull the cases and submit them with my complaint, I would greatly appreciate it.
#58 of 487 Re: Saturn Outlook 2008 [Tobster1]
Feb 17, 2010 (5:57 pm)
By the way I bought mine around the same time and the leak happened around the same time as yours, the same exact way.
#59 of 487 Fixed?
Mar 01, 2010 (3:11 pm)
Just brought our leaky Outlook to the dealer. Recently purchased a repurchased vehicle that supposedly had the leaking issue repaired by GM. Not the case. So far our dealer has been great. The mechanic working on our car explained that during the assembly process they drill four holes around where the rear sunroof will be to move the car down the assembly line. These are not drain holes and should have been filled in, so they filled them in. They also cut the x's out of the bottom of the drain tubes, and replaced the weather stripping around the front doors. Don't know if this will actually solve our problem or not, we'll see.
#60 of 487 leak fixed
Mar 31, 2010 (4:10 pm)
Had my Outlook in to have sunroof leak repaired they filled four holes around the fixed rear sunroof. These holes were used during manufacturing to move the body down the assembly line. Since the repair we have had two major storms with 4-6 inches of rain each and no leaks.
#61 of 487 Re: Saturn Outlook 2008 [shillelagh]
Apr 30, 2010 (7:23 pm)
Also have an 08 XR. Engine replaced at 28000 miles due to valve and cylinder damage due to "timing chain slip". Had issues with check engine light, stabali-trak. engine missing poor performance etc. from 4000 miles on. Resolved somewhat then reappeared. Also had issues with roof leak, doors self locking. Filed for lemon law x2 myself, denied of course. Now have attorney working on it. Settlement offered by Saturn does not meet my needs. Where did you locate bulletins regarding cam problems? Saturn says they cannot find them. Tried to locate bulletin # 4016 regarding misfires as mentioned in other postings on other sights, but Saturn say they can't find it. Thanks for any advice or help
#62 of 487 Re: Saturn Outlook 2008 [siboldm]
May 03, 2010 (7:17 am)
YEAH, 4TH TIME WITH A LEAK AND YEAH THEY REPLACED THE SEAL PLUS RUINED MY HEADLINER. IF U KNOW A GD LAWYER, EMAIL
#63 of 487 Re: Saturn Outlook 2008 [pete167]
May 03, 2010 (9:25 am)
Check Wisconsin lemonaid.com.
#64 of 487 Another bad Outlook
Aug 31, 2010 (2:42 pm)
My wife and I purchased an 07 Outlook in May, 2007-best one on the showroom floor (or so we thought). A week later, water drained into the passenger compartment. We took it back, they "fixed" it and off we went. About 10 months later, same thing and same repair. A year later, same thing. This time, we were livid and they claimed to fix it again. As of this point, it is past the 2 year Fl. Lemon Law requirement. Last September, it absolutely gushed into the passenger compartment and came down from the overhead area. We took it to Saturn who told us it was out of warrenty and it would cost us over $500 to fix. I was (and still am) incensed! Now, with the Florida storms over the summer, our Outlook smells like mold and the passenger compartment is constantly wet. Should we look at a Class Action Lawsuit against GM? Any thoughts on that or what options are available to us?