Last post on Dec 06, 2013 at 10:55 AM
You are in the Saturn Outlook
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Saturn Outlook, SUV
#494 of 519 Re: sunroof leak on my 2007 saturn [lakegal]
Aug 09, 2013 (12:17 pm)
My sunroof has been leaking on my 2007 saturn for the last 3 years non-stop when it's raining. I live in Seattle, WA so all winter long I have to change out towels that I keep on the passenger side floor to soak up the puddles of water all day long. I have had both the driver and passenger tubes changed at a GM dealership, costing $400 each time, resulting in the sunroof still leaking. There have been at least 3-4 times when the vehicle will not start for no reason.
The GM dealership told me is was not because the sunroof was defective, but because it was full of pine needs, leaves, etc... I beg to differ. It leaks because the sunroof was designed poorly and is defective.
I'm tired of having a lake on the passenger side floor all winter long, changing out towels and having moldy smelling carpet.
Thus far, thankfully I have not had any issues with the fuse box or electrical system.
GM needs to figure out how to fix this problem and issue a Recall so all Outlook owners can have this fixed permanently for Free.
I have also submitted my complaint as suggested on-line to NHTSA. Thank you for posting how to file a complaint.
#495 of 519 Re: sunroof leak on my 2007 saturn [kmy25]
Aug 21, 2013 (6:58 am)
I have a 2008 Outlook that has leaked for 4yrs and after constant repair, replacement of sunroof over the back seats, replaced rubber striping throughout roofing and around sunroofs, and years of stress; finally found the HIDDEN PROBLEM. The Manufacturer drilled holes on the left and right side of the window above the rear seats the size of a pencil and DID NOT USE THEM. They left them open to rust and therefore flood our vehicles. This was found when the dealer had a glass repairman remove my window to replace it again and he found this defect. The dealer rep was shocked and had no words. The holes were filled in back in February and I have had NO MORE LEAKS! The mechanics aren't looking for holes that don't belong. Please share with other owners with this problem so they can get it fixed properly.
#496 of 519 Re: sunroof leak on my 2007 saturn [trpmom]
Aug 21, 2013 (9:04 am)
I am sorry to hear of the ongoing issue of your vehicles leaking sunroof that you had to deal with. I am glad you were able to work with a dealership who helped resolve and fix this concern for you and that there have been no leaks since. Thanks for sharing your experience with everyone. If you ever have additional concerns or questions, please reach out to us by email at socialmedia(at)gm.com.
GM Customer Care
#497 of 519 Re: sunroof leak on my 2007 saturn [trpmom]
Sep 23, 2013 (5:23 pm)
I have been having the same exact problems with my 08 xr. Were the holes by the third row windows, and do the Windows have to be removed for the holes to be visible? Trying to pinpoint my leaks too. so frustrating
#498 of 519 Re: sunroof leak on my 2007 saturn [trpmom]
Sep 23, 2013 (6:29 pm)
I also have a 2008 outlook and I am also having a sunroof problems. The back sunroof over the second row seems to be fine but the front sunroof is terrible! It does seem as though the resevor around the sunroof does not drain so when there is a heavy rain there is water leaking out of the interior liner. Mostly out of the air bag sign (which makes me wonder how much good that air bag is gonna do if I ever need it), the sun visors, the buttons for the garage, the liner in general on the passenger side (I have no idea why the passenger side is leaking worse?) and when there is a lot of water and im driving around it will even drip out of the lights above the second row passenger seats. I am worried about electrical issues in the future, about the mold smell in my car and how safe this is, most importantly if it will affect the airbags? It looks as though someone found a fix for leaking for the second row sunroof but nothing for the front one? any suggestions? I don't know if I should bother trying to fix these issues or just give up and get rid of this thing... I love the amount of room, the layout, the ride and the styling but it seems like there are an awful lot of cons building up against this thing. thanks in advance for your help and opinions!
#499 of 519 Re: sunroof leak on my 2007 saturn [avoss]
Sep 24, 2013 (2:56 pm)
I am sorry you are experiencing a sunroof issue. I would like the opportunity to further discuss your situation with you. Please contact us by email at socialmedia(at)gm.com and include your contact information, VIN and current mileage. We look forward to hearing from you.
GM Customer Care
Sep 26, 2013 (9:11 am)
I took my 2008 Outlook in earlier this summer. They finally agreed after noticing I bring it in every summer (rainy season in SWFL) that maybe there was an issue. They took off the wind guard in the front of the sunroof and re-sealed it. SO far so good.
However, the damage between the inside and outside of my car remains to be seen. Of course they don't think any water damage could occur. It is amazing how water can come from the outside of your car to the inside of your car for YEARS and no water damage be done between the out/insides (sarcasm meant).
Have a great day!
#501 of 519 Re: sunroof leak on my 2007 saturn [trpmom]
Oct 06, 2013 (10:21 pm)
I also own an 08 Outlook and have had the same problems and woes as you. I am extremely happy that you found a resolution to your leakage. Would you mind sharing with me a couple of more details about these mystery holes? I am taking my car to a non-GM repair facility I trust and would like to describe this to them.
Where exactly are the holes? Under the roof racks or near the 2nd moon roof?
Is this something that is easily accessible?
Are you still leak free?
I would greatly appreciate any info you give me. Thank you so much for reading and taking time away from your life to help me out.
#502 of 519 Watch out for the leaks
Oct 07, 2013 (4:40 pm)
Be careful for the leaks, they got so bad with us, even with multiple repairs... the fusebox was affected. Our car was starting on its own and refusing to shut down because of the water leaking in. We even tried at one point to DuctTape our sunroof because we just can't keep throwing money at this black hole of repairs that is our 2009 Outlook.
#503 of 519 2008 Outlook Sunroof Leak
Oct 11, 2013 (8:49 am)
If Laura from GM is hanging around, please note that this will be the LAST GM PRODUCT I PURCHASE, even though we are GM family. The local Chevy dealership wants $550 to clean out the drain lines, even though he has stated that keeping my sunroof closed 24/7 would not alleviate the problem of build up in the drain lines. Sounds like a design problem to me! My previous vehicle was a 1993 Honda Accord Wagon with a sunroof that never leaked in the 15 years we owned it. After a rainstorm the other day, I had water leaking from the light fixture above the dashboard. Do I have to wait until a major electrical malfunction occurs due to this issue? Time to find the attorney that is pushing through a class action lawsuit.