Last post on Dec 06, 2013 at 10:55 AM
You are in the Saturn Outlook
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Saturn Outlook, SUV
#488 of 519 Re: sunroof leak on my 2007 saturn [lakegal]
Jun 11, 2013 (1:43 pm)
Sunroof leaking 2008 outlook xr: there is an easy fix to this problem if you are mechanically inclined. There is a drain tube that runs from the sunroof corners if sitting in your car looking out the front on the left and right side. If you open the roof and climb up the running board look into the front most right and left hand corners of the plastic cutter and you will see a hole the size of a Q tip head or 3/16 th size drill bit thickness. Take an air hose from a compressor with an air nozzel (not a tire nozzel) the type you would blow the dirt off a floor with. Put this agianst the hole and pull the trigger you will see either dirt or water come shooting out of the wheel well on what ever side you are doing. There is a rubber grommit that is at the end of the water drain that gets clogged by very small debri and pollen which is set into the firewall and once that is slightly wet it drys and hardens because of the design in the grommit. It has a very small slit in it like an X to not let I guess bugs crawl in it and this is where the dirt rests and drys which then cloggs the hole. Trust me I had to totally take mine out by dropping the front of the head liner and take off the plastic along the colunnm and part of the dash board to pull mine out. I threaded a wire through mine which was explained in a way to clean it out and the wire got stuck. This is in my opinion that there is a flaw design in the grommit not allowing enough water to flow through without getting clogged. So the best way without going through what I have is to use an air hose occasionally and just blow the dirt out even though this shouldnt be after paying all this money for an SUV. So the drain hose runs from the sun roof corner down the windshield post to slightlly under the dashboard to a grommit in the firewall.
#490 of 519 Re: Leaky Roof = Many Problems? [anglins4]
Jun 11, 2013 (7:44 pm)
I am so sorry the sunroof/moonroof complaints continue to grow. This is such a hideous problem. I hate to read about the safety issues people have. We did contact the NHTSA - no response. These people from GM who come on here, all they do is tell you to get your car fixed. No offer of any help with paying for it, despite the design flaw in the car. If we could afford endless repair bills, I think we would all take the cars in, right? My husband believes its just to get you to stop posting here. My advice is to try and get to your regional GM rep. They have the connections to help you. And, may even feel sympathy for you. Ours did. Gratefully.
We are happy with our Dodge Crew now. Liked the Outlook more, but that chapter is closed. GOOD LUCK everyone.. keep pushing. Remember - YOU are right!
Jul 08, 2013 (6:42 pm)
I emphasized how bad of a family vehicle this is under a prior post with the user name fixtheproblems. At that time in march my transmission went out 1 month after supposedly having the leaky sunroof repaired. Not only did it not get fixed, it cost me $700 to get it dried out as it was the middle of winter. The dealer at that time tried telling me that it was just clogged drains.
Now fast forward 4 months and it has been back to the shop twice, the first time after my wife went to the car wash and got wet. She was told at that time by the service manager that she should know better than to take a vehicle with a sunroof through the car wash as some leaking is normal. My past vehicles with sunroofs have mysteriously never had a leak after performing the same task of making sure I have a clean vehicle. As the weather continued to get warmer and into the rain season, guess what more leaks and the growing musty smell of mold - which of course is great for my toddler and infant children to breathe in as we travel In our "family" vehicle.
We of course brought it in again and were told the Drains had magically plugged again and that they took care of it. I received a call later that week where they told me that they read replacing the front seal "might" take care of the problem.
As I don't like paying for uncertainty, I decided to investigate myself. Pulled the headliner down and doused the vehicle with the hose. All drains are perfectly clear but the stationary moonroof is leaking. Next stop will be to a glass installer to have it reseated, which of course will be a bill paid out of my pocket to fix the manufacturer defect.
I will update the status of the fix after we get rained on. Sorry for the rant but one day somebody is going to have a serious accident or lasting health issues from this problem.
#492 of 519 Re: Leaking again [fixtheprblms2]
Jul 19, 2013 (6:28 pm)
I have one that I purchased in May of this year and so far have over 1500.00 into leaks and still leaking again . I am beyond frustrated and disappointed this wasn't ever recalled and no one will help with the repairs. I have so much money invested into this car and now its sitting in my garage with soaked floors and I believe a wiring issue related to it now. Such a disappointment and too much money to fix it
#493 of 519 Re: Leaking again [zippadee]
Jul 31, 2013 (10:17 am)
I am sorry that you are experiencing an issue with your vehicle. Have you contacted GM Customer Care? If not, we cannot guarantee anything but we would be happy to look into your concern. You can reach via email at socialmediagm.com or you may contact Saturn Customer Assistance Center at 800-553-6000
Jennifer T. (Assisting Amber)
GM Customer Care
#494 of 519 Re: sunroof leak on my 2007 saturn [lakegal]
Aug 09, 2013 (12:17 pm)
My sunroof has been leaking on my 2007 saturn for the last 3 years non-stop when it's raining. I live in Seattle, WA so all winter long I have to change out towels that I keep on the passenger side floor to soak up the puddles of water all day long. I have had both the driver and passenger tubes changed at a GM dealership, costing $400 each time, resulting in the sunroof still leaking. There have been at least 3-4 times when the vehicle will not start for no reason.
The GM dealership told me is was not because the sunroof was defective, but because it was full of pine needs, leaves, etc... I beg to differ. It leaks because the sunroof was designed poorly and is defective.
I'm tired of having a lake on the passenger side floor all winter long, changing out towels and having moldy smelling carpet.
Thus far, thankfully I have not had any issues with the fuse box or electrical system.
GM needs to figure out how to fix this problem and issue a Recall so all Outlook owners can have this fixed permanently for Free.
I have also submitted my complaint as suggested on-line to NHTSA. Thank you for posting how to file a complaint.
#495 of 519 Re: sunroof leak on my 2007 saturn [kmy25]
Aug 21, 2013 (6:58 am)
I have a 2008 Outlook that has leaked for 4yrs and after constant repair, replacement of sunroof over the back seats, replaced rubber striping throughout roofing and around sunroofs, and years of stress; finally found the HIDDEN PROBLEM. The Manufacturer drilled holes on the left and right side of the window above the rear seats the size of a pencil and DID NOT USE THEM. They left them open to rust and therefore flood our vehicles. This was found when the dealer had a glass repairman remove my window to replace it again and he found this defect. The dealer rep was shocked and had no words. The holes were filled in back in February and I have had NO MORE LEAKS! The mechanics aren't looking for holes that don't belong. Please share with other owners with this problem so they can get it fixed properly.
#496 of 519 Re: sunroof leak on my 2007 saturn [trpmom]
Aug 21, 2013 (9:04 am)
I am sorry to hear of the ongoing issue of your vehicles leaking sunroof that you had to deal with. I am glad you were able to work with a dealership who helped resolve and fix this concern for you and that there have been no leaks since. Thanks for sharing your experience with everyone. If you ever have additional concerns or questions, please reach out to us by email at socialmedia(at)gm.com.
GM Customer Care
#497 of 519 Re: sunroof leak on my 2007 saturn [trpmom]
Sep 23, 2013 (5:23 pm)
I have been having the same exact problems with my 08 xr. Were the holes by the third row windows, and do the Windows have to be removed for the holes to be visible? Trying to pinpoint my leaks too. so frustrating