- #43 of 51
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Don't buy an Outlook
by texasdj
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Oct 08, 2009 (12:47 pm)
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I have had an 08 outlook with sunroof for 15 months. During that time, it has been at the dealer 5 times to repair water leaks. They said it was sunroof drains. They were too short or clogged. Those were fixed. But at next rain, the headliner above the mirror and floor on front passenger side were soaked. Back to dealer i went where on 3 more occassion they said it was a windshield leak. The probelm still persist and I am completely frustrated with dealer and GM customer service who were no help at all. My next step is to get an attorney. Seems like a recall of all these vehicles are in order.
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- #44 of 51
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Re: sunroof leak on my 2007 saturn [unfancynancy]
by alman08
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Oct 12, 2009 (8:05 am)
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Replying to: unfancynancy (Oct 05, 2009 5:04 pm)
"I mentioned to the dealership that I have read about this problem online and it appears that it had happened to several other people from around the country. Saturn 'wasn't aware that there was any problem' (even though some owners have filed a lemon law claims and others are getting attorneys involved to resolve their issues with the Outlook). "...
that's why they're all going out of biz! bad business practice.
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- #45 of 51
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Re: sunroof leak on my 2007 saturn [alman08]
by lakegal
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Oct 13, 2009 (8:33 am)
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Replying to: alman08 (Oct 12, 2009 8:05 am)
yes they are aware of the leaks, there was a recall to bring your outlook in for the extensions on the sunroof tubes.
I filed for the lemon law on mine.
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- #46 of 51
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factory or aftermarket
by mcmow
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Oct 15, 2009 (10:33 pm)
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Were these leaks from factory or aftermarket installed sunroofs? We are interested in buying a 2008 Saturn that doesn't have that and want to have it installed. Your thoughts
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- #47 of 51
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Re: factory or aftermarket [mcmow]
by texasdj
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Oct 16, 2009 (5:11 am)
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Replying to: mcmow (Oct 15, 2009 10:33 pm)
Mine was factory installed. But I would caution you that the leaks are not just from the sunroofs but porly sealed windshields and some body seams. Check carefully.
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- #48 of 51
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Re: factory or aftermarket [mcmow]
by khooks
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Oct 16, 2009 (5:20 am)
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Replying to: mcmow (Oct 15, 2009 10:33 pm)
I would be very concerned about buying a Saturn right now. Saturns are no longer being made and all the problems with them that they have been having. I think it will be a big headache and major repairs in the future.
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- #49 of 51
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Re: factory or aftermarket [texasdj]
by texasdj
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Oct 16, 2009 (5:21 am)
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Replying to: texasdj (Oct 16, 2009 5:11 am)
Update: After going back to saturn for 5th time and numerous phone calls to "customer service", the problem may be solved for me. At this lat visit, I insisted that they stop wasting my time and their money on patching what they think is the problem. So they replaced the sunroof and drains, resealed they windshield, and water tested it for 2 days. We have had another 3 days of hard rain and so far no leaks. "Praise the Lord". I hope this is done.
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- #50 of 51
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Re: factory or aftermarket [mcmow]
by unfancynancy
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Oct 17, 2009 (3:49 pm)
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Replying to: mcmow (Oct 15, 2009 10:33 pm)
The sunroof was factory installed. It is not the sunroofs that are leaking, rather the drain tubes that drain the excess water. Apparently, the Outlooks have drains that are too short and they also have a 'flap' on the tube which can cause glogging.
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- #51 of 51
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Re: factory or aftermarket [unfancynancy]
by texasdj
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Oct 17, 2009 (4:00 pm)
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Replying to: unfancynancy (Oct 17, 2009 3:49 pm)
Actually, the sunroof does leak. There is a channel underneath that catches the water. The channel is drained by the tubes you mentioned. When the tubes get clogged, the channels overflow into the headliner. The tubes being too short is another problem that cause water to drain onto the floor instead of outside. The whole system is very poorly designed. If the sunroof was designed properly, it should not leak in the first place.
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