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SUVs Saturn Outlook Sunroof leak on my Saturn Outlook
51 messages, Last post on Oct 17, 2009 at 4:00 PM
You are in the Saturn Outlook Forum. Your Hosts are steve_ & tidester
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Replying to: shillelagh (Jun 07, 2009 3:40 pm) For example in Colorado, one of the worst lemon law states, their lemon law only applies for one year after purchase. Colorado AG's office
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Replying to: steve_ (Jun 07, 2009 7:50 pm) |
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Replying to: worriedowner2 (Jun 08, 2009 6:58 am) I took it to the dealer yesterday and they found evidence of water but are unsure where it is coming from. We do not have a sunroof and I am stumped on what I should do next. The dealer said they could continue to search but it would get very time consuming and expensive. They said it could be a number of things from an unsealed body panel to a faulty windshield seal (I took the hose to the windshield and didn't have any water come in). Any thoughts or recommendations on what can be done or what I should do?
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Replying to: worriedowner2 (Jun 07, 2009 10:16 am) |
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Replying to: rwren (Jun 09, 2009 7:06 am) Dear Saturn Owner: We have learned that your 2008 model year Saturn OUTLOOK, equipped with a sunroof, may have a condition in which water is not properly drained away from the sunroof. If this condition were to occur, water may enter the interior of the vehicle and dampen the carpet, upholstery, and other interior components. Your satisfaction with your OUTLOOK is very important to us, so we are announcing a program to prevent this condition or, if it has occurred, to fix it. What We Will Do: Your Saturn retailer will install drain tube extension assemblies and ensure that the water drains properly. This service will be performed for you at no charge until September 30,2009. What You Should Do: To limit any possible inconvenience, we recommend that you contact your Saturn retailer as soon as possible to schedule an appointment for this repair. By scheduling an appointment, your retailer can ensure that the necessary parts will be available on your scheduled appointment date. Customer Reply Form: The enclosed customer reply form identifies your vehicle. Presentation of this form to your retailer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us. If you have any questions or need any assistance to better understand related repairs, please contact your retailer. Courtesy Transportation: If your vehicle is within the New Vehicle Limited Warranty your retailer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the facility for this repair. Please refer to your Owner's Manual and your retailer for details on courtesy transportation. We sincerely regret any inconvenience or concern that this situation may cause you. We want you to know that we will do our best, throughout your ownership experience, to ensure that your Saturn OUTLOOK provides you with many miles of enjoyable driving. j~ Scott Lawson General Director, Customer and Relationship Services Enclosure 08207 |
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Replying to: rwren (Jun 09, 2009 7:06 am) 
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Replying to: martine4 (Jun 24, 2009 11:18 am) |
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Replying to: worriedowner2 (Jun 07, 2009 10:16 am)
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Replying to: njgal99 (Jul 28, 2009 6:37 pm) I have a 2008 Outlook and am now with BBB trying to get the situation corrected. Need help, can you give me any advise. |
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