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SUVs Saturn Outlook Sunroof leak on my Saturn Outlook
51 messages, Last post on Oct 17, 2009 at 4:00 PM
You are in the Saturn Outlook Forum. Your Hosts are steve_ & tidester
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Replying to: loridaly (May 19, 2009 5:46 am) |
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We are considering buying a 2009 Outlook but have recently read about all the roof leaks. Has anyone purchased an 09 and still have leaking problems. Or other problems you'd be willing to share before we make this investment. Thanks.
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Replying to: nanapatti (May 28, 2009 5:21 pm) |
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Replying to: stacey22 (May 05, 2009 11:26 am) |
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Replying to: Tobster1 (Jun 04, 2009 7:17 am) |
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Replying to: worriedowner2 (Jun 07, 2009 10:16 am) "You are entitled to a refund or replacement if the manufacturer cannot correct one or more defects or conditions covered by the warranty that substantially impair the use, value or safety of the vehcle within a reasonable number of attempts during the "Lemon Law rights period." (The first 24 months after the date of original delivery of a motor vehicle to a consumer.) The law presumes that you have had a "reasonable number of attempts" if there have been at least three attempts to repair the same defect and the defect continues to exist after a final attempt to repair, or the vehicle has been ou of service by reason of repair for a cumulative total of 30 calendar days and the manufacturer or authorized service agent has a at least one chance to inspect or repair the vehicle after receipt of a written notification" PLEASE ! Keep a record of all repair work orders and dates, time and with whom you have spoken with regarding repairs to your Saturn. Be advised, there was no recall notice by Saturn regarding a sunroof leak. However, all Saturn dealers did receive a GM Technical Bullitin advising the dealer's technicians of the sunroof leak problem and how to correct it. The dealer WILL NOT advise you of the bullitin or problem until you take your vehicle into the dealership and a "repair work order is written up." Any problem which arises from the leaking sunroof is considered by law "a defect" and can be counted toward the Lemon Law claim. Keep all records and DO NOT asssume anything that is not written because the GM representative will not consider anything that is not on a Work Order or is printed in text or precisely described in the vehicle's warranty. Believe Me, I've been there and they will try their best to make you to be very ignorant or the problem with the vehicle is all in your mind. There should have been Consumer Guide to the Lemon Law issued with your vehicle. Do everything it says to do. Contact your Better Business Bureau to file a Lemon Law claim. Send GM a Motor Vehicle Defect Notification by registered mail (return receipt requsted). There may be a form in your booklet to fill out and send. Anyway, your better business bureau has an Auto LIne regarding the lemon law and they will guide you through the arbitration process to either get you a replacement or total refund. Keep us posted Shillelagh
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Replying to: shillelagh (Jun 07, 2009 3:40 pm) For example in Colorado, one of the worst lemon law states, their lemon law only applies for one year after purchase. Colorado AG's office
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Replying to: steve_ (Jun 07, 2009 7:50 pm) |
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Replying to: worriedowner2 (Jun 08, 2009 6:58 am) I took it to the dealer yesterday and they found evidence of water but are unsure where it is coming from. We do not have a sunroof and I am stumped on what I should do next. The dealer said they could continue to search but it would get very time consuming and expensive. They said it could be a number of things from an unsealed body panel to a faulty windshield seal (I took the hose to the windshield and didn't have any water come in). Any thoughts or recommendations on what can be done or what I should do?
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Replying to: worriedowner2 (Jun 07, 2009 10:16 am) |
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