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SUVs Saturn Outlook Sunroof leak on my Saturn Outlook
51 messages, Last post on Oct 17, 2009 at 4:00 PM
You are in the Saturn Outlook Forum. Your Hosts are steve_ & tidester
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Replying to: Tobster1 (May 01, 2009 7:34 am) Hello, I am currently involved in a lemon law claim regarding my 2008 Saturn Outlook for a water leak. My attorney is negotiating with GM. What kind of head way have you made with the arbitration process? Are you going for a complete buy-back from GM or a cash settlement. Thank you. stacey--ohio
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Replying to: Tobster1 (May 01, 2009 7:34 am)
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Replying to: lakegal (May 05, 2009 6:42 pm) Shillelagh |
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I live in Florida it has been raining for days here. We need the rain but because of all this rain...my 2008 Saturn Outlook is now leaking. It all started with me hearing a swishing noise like there was a bucket of water in the car and every time I turned a corner I could hear it swish to one side. Then yesterday I noticed that the driver’s side floor under the emergency brake was wet and dripping with water. Then I heard the swoosh and looked in the back and there was water dripping from the light fixtures over the third row of seats and the third row of seats was covered in water. I touched the sunroofs to see if they were wet and the area around them was dry. Then moments later my parking assist indicator light and message starting going off at random while I was driving as was my emergency brake light indicator. I called my husband and he called Saturn to make an appointment for me today. As I got in the truck this morning to head to Saturn for my appt. I notice the water on the driver’s side floor near the emergency brake was still dripping. The light fixture in the back didn't seem to be leaking at this time. However, as I pulled out of my driveway water gushed from the headliner on the passenger side all over the dashboard and the glove box and then I noticed water dripping from the driver’s side airbag opening on the column next to the windshield. And again my parking assist indicator starting going off at random and my emergency brake like as well. I left my car at Saturn of Brandon this morning and the service advisor check and told me that there are no known recalls for my truck year/model. She said sometimes the drains around the sunroof get clogged and need to be cleaned out to fix the problem. She was not sure if she could give me my truck back today. I have a loaner. After reading all the posts on this forum, I am not optimistic that they can fix my problem for good. I hope my outcome is better and less stressful than some that I have read here. I really do not want to have to go to the dealer over and over again to have the same problem repaired only for it to happen again. If the car leaks, it's probably junk...no? We are in for a long summer of rain here in Florida. If they can't repair this...they will need to do the right thing. I shouldn't have to pay over $500 a month for a truck that is bringing on water. It's just not right.  
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Replying to: loridaly (May 19, 2009 5:46 am) |
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We are considering buying a 2009 Outlook but have recently read about all the roof leaks. Has anyone purchased an 09 and still have leaking problems. Or other problems you'd be willing to share before we make this investment. Thanks.
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Replying to: nanapatti (May 28, 2009 5:21 pm) |
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Replying to: stacey22 (May 05, 2009 11:26 am) |
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Replying to: Tobster1 (Jun 04, 2009 7:17 am) |
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Replying to: worriedowner2 (Jun 07, 2009 10:16 am) "You are entitled to a refund or replacement if the manufacturer cannot correct one or more defects or conditions covered by the warranty that substantially impair the use, value or safety of the vehcle within a reasonable number of attempts during the "Lemon Law rights period." (The first 24 months after the date of original delivery of a motor vehicle to a consumer.) The law presumes that you have had a "reasonable number of attempts" if there have been at least three attempts to repair the same defect and the defect continues to exist after a final attempt to repair, or the vehicle has been ou of service by reason of repair for a cumulative total of 30 calendar days and the manufacturer or authorized service agent has a at least one chance to inspect or repair the vehicle after receipt of a written notification" PLEASE ! Keep a record of all repair work orders and dates, time and with whom you have spoken with regarding repairs to your Saturn. Be advised, there was no recall notice by Saturn regarding a sunroof leak. However, all Saturn dealers did receive a GM Technical Bullitin advising the dealer's technicians of the sunroof leak problem and how to correct it. The dealer WILL NOT advise you of the bullitin or problem until you take your vehicle into the dealership and a "repair work order is written up." Any problem which arises from the leaking sunroof is considered by law "a defect" and can be counted toward the Lemon Law claim. Keep all records and DO NOT asssume anything that is not written because the GM representative will not consider anything that is not on a Work Order or is printed in text or precisely described in the vehicle's warranty. Believe Me, I've been there and they will try their best to make you to be very ignorant or the problem with the vehicle is all in your mind. There should have been Consumer Guide to the Lemon Law issued with your vehicle. Do everything it says to do. Contact your Better Business Bureau to file a Lemon Law claim. Send GM a Motor Vehicle Defect Notification by registered mail (return receipt requsted). There may be a form in your booklet to fill out and send. Anyway, your better business bureau has an Auto LIne regarding the lemon law and they will guide you through the arbitration process to either get you a replacement or total refund. Keep us posted Shillelagh
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