- #18 of 51
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Re: So far... [tashjian]
by Tobster1
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May 01, 2009 (7:34 am)
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Replying to: tashjian (May 01, 2009 7:10 am)
Did you also have power steering failure as well in the rain? I have documented the leaks with service visits as well, however, once I started the lemonlaw process I didn't continue bringing it back in as it was a waste of time. I have been dealing with the horrible GM "negotiator" since February to no avail so now we are going to arbitration. Did you continue to document even after pursuing lemon?
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- #19 of 51
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Re: So far... [Tobster1]
by stacey22
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May 05, 2009 (11:26 am)
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Replying to: Tobster1 (May 01, 2009 7:34 am)
Tobster1:
Hello, I am currently involved in a lemon law claim regarding my 2008 Saturn Outlook for a water leak. My attorney is negotiating with GM. What kind of head way have you made with the arbitration process? Are you going for a complete buy-back from GM or a cash settlement. Thank you.
stacey--ohio
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- #20 of 51
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Re: So far... [Tobster1]
by lakegal
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May 05, 2009 (6:42 pm)
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Replying to: Tobster1 (May 01, 2009 7:34 am)
My attorney isn't having any luck at all with GM, we are now going straight to the attorney general. I will try to keep you updated.
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- #21 of 51
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Re: So far... [lakegal]
by shillelagh
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May 06, 2009 (4:13 pm)
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Replying to: lakegal (May 05, 2009 6:42 pm)
Hello guys or girls; Please read the posts under "Saturn Transmission Problems". In those posts, you can read how to get your refund or vehicle exchange. As mentioned in the posts, do not, and I emphasize Do Not negotiate with GM. Call your Better Business Bureau Office and inform them of what you want to do under your State's Lemon Law. The BBB will take over regarding the lemon law, all the way through mediation AND it won't cost you a cent. I know, I've been there, done that. GM refunded me everything, including costs for tag and title. Any questions, drop me a line.
Shillelagh
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- #22 of 51
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Water Leaks in my 2008 Saturn Outlook
by loridaly
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May 19, 2009 (5:46 am)
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I live in Florida it has been raining for days here. We need the rain but because of all this rain...my 2008 Saturn Outlook is now leaking. It all started with me hearing a swishing noise like there was a bucket of water in the car and every time I turned a corner I could hear it swish to one side. Then yesterday I noticed that the driver’s side floor under the emergency brake was wet and dripping with water. Then I heard the swoosh and looked in the back and there was water dripping from the light fixtures over the third row of seats and the third row of seats was covered in water. I touched the sunroofs to see if they were wet and the area around them was dry. Then moments later my parking assist indicator light and message starting going off at random while I was driving as was my emergency brake light indicator. I called my husband and he called Saturn to make an appointment for me today. As I got in the truck this morning to head to Saturn for my appt. I notice the water on the driver’s side floor near the emergency brake was still dripping. The light fixture in the back didn't seem to be leaking at this time. However, as I pulled out of my driveway water gushed from the headliner on the passenger side all over the dashboard and the glove box and then I noticed water dripping from the driver’s side airbag opening on the column next to the windshield. And again my parking assist indicator starting going off at random and my emergency brake like as well. I left my car at Saturn of Brandon this morning and the service advisor check and told me that there are no known recalls for my truck year/model. She said sometimes the drains around the sunroof get clogged and need to be cleaned out to fix the problem. She was not sure if she could give me my truck back today. I have a loaner. After reading all the posts on this forum, I am not optimistic that they can fix my problem for good. I hope my outcome is better and less stressful than some that I have read here. I really do not want to have to go to the dealer over and over again to have the same problem repaired only for it to happen again. If the car leaks, it's probably junk...no?
We are in for a long summer of rain here in Florida. If they can't repair this...they will need to do the right thing. I shouldn't have to pay over $500 a month for a truck that is bringing on water. It's just not right.  
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- #23 of 51
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Re: Water Leaks in my 2008 Saturn Outlook [loridaly]
by shillelagh
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May 20, 2009 (11:01 am)
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Replying to: loridaly (May 19, 2009 5:46 am)
The Brandon Service advisor is correct, there's no "recall" on the sunroof leaks. However, there is a Service bullitin regarding the sunroof leaks. The drain tubes are too short causing the water to overflow into the inside roof area. My 08' XR had the same problem. The Dealer replaced the drain tubes with the correct ones and it hasn"t leaked since.
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- #24 of 51
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Does Your 09 Outlook Roof Leak??
by nanapatti
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May 28, 2009 (5:21 pm)
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We are considering buying a 2009 Outlook but have recently read about all the roof leaks. Has anyone purchased an 09 and still have leaking problems. Or other problems you'd be willing to share before we make this investment.
Thanks.
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- #25 of 51
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Re: Does Your 09 Outlook Roof Leak?? [nanapatti]
by shillelagh
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May 29, 2009 (4:20 pm)
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Replying to: nanapatti (May 28, 2009 5:21 pm)
I owned an 08' XR and the sunroof did not leak until we had it for about 11 months. There was a bullitin (not a recall) issued to dealers regarding the leaks and it did include the 09'. The dealer installed the new type drain tubes and no more leaks. However, my neighbor has an 09' XR. It's about 4 months old. It had no leaks until last week when we received over 5" of rain (Tampa Florida). He came running over discribing that he had about an inch of water in the floor of his Outlook. We parked it under my back patio cover until the rain had gone (all weekend). This past Monday, he took it to the dealer and found out that they had closed shop and he had to take it to another dealer 15 miles away. He got it back Thursday and the dealer told him that they could not find anything wrong but they went ahead and put new drain tubes in and had the carpet dried. I'm sorry, but I would recommend you leave the Saturn alone. If a full sized SUV is what you're looking for, try the GMC Acadia or the Yukon Hybrid. The GMC Acadia has the same frame and drive train as the Outlook but with a better chassis and trim.
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- #26 of 51
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Re: So far... [stacey22]
by Tobster1
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Jun 04, 2009 (7:17 am)
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Replying to: stacey22 (May 05, 2009 11:26 am)
After negotiating with GM for more than 2 months and not getting anywhere we took them to arbitration and won! it has been ruled that they repurchase my car for contract price, taxes, fees, finance interest. They now have until next week to make due on this judgment (of course I am not holding my breath waiting for them to contact me as I am sure they will wait until the last possible minute while I add more and more miles onto my car). Good luck. Let me know how you are making out. My suggestion would be to NOT negotiate, they will not give in and make good. now what to do. . . . stay with the Outlook and get an 09 or 10 (which I LOVE) or move onto a honda or toyota . . . . . any suggestions out there???
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- #27 of 51
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Re: So far... [Tobster1]
by worriedowner2
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Jun 07, 2009 (10:16 am)
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Replying to: Tobster1 (Jun 04, 2009 7:17 am)
I bought an 08 Outlook in February of 2008, Memorial day weekend water was coming in from every nook in my car, airbags, dome lights, everywhere, in my lemon law is only good for 12 mos or 12,000 mi, which I am over on both. They fixed what they said was a common problem but never got any recall notice on my sunroof. Took them a week and got it back now having more electrical problems. Noticed probs w/ my window passenger side window not rolling down, before they even got to the shop had some other electrical probs. I am worried my whole electrical system is going to go out and me and my 6 children will be in a dangerous situation. Any suggestions on what I can do?
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