Sign In Join 



Sunroof leak on my Saturn Outlook

51 messages,  Last post on Oct 17, 2009 at 4:00 PM

You are in the Saturn Outlook Forum. Your Hosts are steve_ & tidester

What is this discussion about? Saturn Outlook, SUV


Messages Page 3 of 6
1
2
3
4
5
6
Prev
Next
Last
Go To Msg #
Search This Discussion

#14 of 51
Re: So far... [tashjian] by Tobster1
Mar 18, 2009 (6:30 am)
Reply

Replying to: tashjian (Mar 12, 2009 12:42 pm)

to those of you who have had GM repurchase their 07 Outlook, what was the offer from GM? We had major water leaks and power steering failure as a result. We submitted lemon law paperwork and are now in the process of waiting for an offer from GM's negotiator on either a repurchase or a buyback. Just wondering what money you had to payout for an 09 outlook and wondering if you are happy with the 09. I love the outlook but after this I am leary on what to do. . . .
#15 of 51
Re: So far... [Tobster1] by tashjian
Mar 18, 2009 (10:55 pm)
Reply

Replying to: Tobster1 (Mar 18, 2009 6:30 am)

By law, there is a standard lemon law calculation that must be used for the repurchase amount. If you currently don't have an attorney, I would recommend contacting 800-Lemon Law or someone else with Lemon Law knowledge. The 800 Lemon Law folks charge their fees directly to GM and thus no out of pocket costs are incurred for the consumer. My repurchase amount ended up being very close to what I paid for it, including state taxes.
#16 of 51
Re: So far... [tashjian] by Tobster1
May 01, 2009 (6:59 am)
Reply

Replying to: tashjian (Mar 18, 2009 10:55 pm)

Tashjian, we are going to arbitration soon and I was wondering if you could let me know how things went with you and your lemon law pursuit. Water leaks are intermittent issues so how did you supply a burden of proof? anyhelp from anyone out there would be greatly appreciated. . . I know GM is going to say its your word against ours. . . . anyone with food for thought on this?
#17 of 51
Re: So far... [Tobster1] by tashjian
May 01, 2009 (7:10 am)
Reply

Replying to: Tobster1 (May 01, 2009 6:59 am)

Well, my sunroof leaked every time it rained so I had no problem with burden of proof. I contacted my dealer after each leak and scheduled a service visit for documentation. Each service visit they attempted a new "fix", but nothing worked. So, the documentation I had for burden of proof was by default due to each service visit. Good luck.
#18 of 51
Re: So far... [tashjian] by Tobster1
May 01, 2009 (7:34 am)
Reply

Replying to: tashjian (May 01, 2009 7:10 am)

Did you also have power steering failure as well in the rain? I have documented the leaks with service visits as well, however, once I started the lemonlaw process I didn't continue bringing it back in as it was a waste of time. I have been dealing with the horrible GM "negotiator" since February to no avail so now we are going to arbitration. Did you continue to document even after pursuing lemon?
#19 of 51
Re: So far... [Tobster1] by stacey22
May 05, 2009 (11:26 am)
Reply

Replying to: Tobster1 (May 01, 2009 7:34 am)

Tobster1:
 
Hello, I am currently involved in a lemon law claim regarding my 2008 Saturn Outlook for a water leak. My attorney is negotiating with GM. What kind of head way have you made with the arbitration process? Are you going for a complete buy-back from GM or a cash settlement. Thank you.
stacey--ohio
#20 of 51
Re: So far... [Tobster1] by lakegal
May 05, 2009 (6:42 pm)
Reply

Replying to: Tobster1 (May 01, 2009 7:34 am)

My attorney isn't having any luck at all with GM, we are now going straight to the attorney general. I will try to keep you updated.
#21 of 51
Re: So far... [lakegal] by shillelagh
May 06, 2009 (4:13 pm)
Reply

Replying to: lakegal (May 05, 2009 6:42 pm)

Hello guys or girls; Please read the posts under "Saturn Transmission Problems". In those posts, you can read how to get your refund or vehicle exchange. As mentioned in the posts, do not, and I emphasize Do Not negotiate with GM. Call your Better Business Bureau Office and inform them of what you want to do under your State's Lemon Law. The BBB will take over regarding the lemon law, all the way through mediation AND it won't cost you a cent. I know, I've been there, done that. GM refunded me everything, including costs for tag and title. Any questions, drop me a line.
 
Shillelagh
#22 of 51
Water Leaks in my 2008 Saturn Outlook by loridaly
May 19, 2009 (5:46 am)
Reply
I live in Florida it has been raining for days here. We need the rain but because of all this rain...my 2008 Saturn Outlook is now leaking. It all started with me hearing a swishing noise like there was a bucket of water in the car and every time I turned a corner I could hear it swish to one side. Then yesterday I noticed that the driver’s side floor under the emergency brake was wet and dripping with water. Then I heard the swoosh and looked in the back and there was water dripping from the light fixtures over the third row of seats and the third row of seats was covered in water. I touched the sunroofs to see if they were wet and the area around them was dry. Then moments later my parking assist indicator light and message starting going off at random while I was driving as was my emergency brake light indicator. I called my husband and he called Saturn to make an appointment for me today. As I got in the truck this morning to head to Saturn for my appt. I notice the water on the driver’s side floor near the emergency brake was still dripping. The light fixture in the back didn't seem to be leaking at this time. However, as I pulled out of my driveway water gushed from the headliner on the passenger side all over the dashboard and the glove box and then I noticed water dripping from the driver’s side airbag opening on the column next to the windshield. And again my parking assist indicator starting going off at random and my emergency brake like as well. I left my car at Saturn of Brandon this morning and the service advisor check and told me that there are no known recalls for my truck year/model. She said sometimes the drains around the sunroof get clogged and need to be cleaned out to fix the problem. She was not sure if she could give me my truck back today. I have a loaner. After reading all the posts on this forum, I am not optimistic that they can fix my problem for good. I hope my outcome is better and less stressful than some that I have read here. I really do not want to have to go to the dealer over and over again to have the same problem repaired only for it to happen again. If the car leaks, it's probably junk...no?
 
We are in for a long summer of rain here in Florida. If they can't repair this...they will need to do the right thing. I shouldn't have to pay over $500 a month for a truck that is bringing on water. It's just not right.
#23 of 51
Re: Water Leaks in my 2008 Saturn Outlook [loridaly] by shillelagh
May 20, 2009 (11:01 am)
Reply

Replying to: loridaly (May 19, 2009 5:46 am)

The Brandon Service advisor is correct, there's no "recall" on the sunroof leaks. However, there is a Service bullitin regarding the sunroof leaks. The drain tubes are too short causing the water to overflow into the inside roof area. My 08' XR had the same problem. The Dealer replaced the drain tubes with the correct ones and it hasn"t leaked since.

Messages Page 3 of 6
1
2
3
4
5
6
Prev
Next
Last
Go To Msg #
Search This Discussion
To POST a message, please Sign In.

New? Join Now!

Forum Tools

Please sign in.
Email Address:

Password:

Forgot Password?

Search Forums

Enter Keyword(s)

Advanced Search

Browse by Vehicle



View All Vehicles
Advertisement
Ask the Community
See What People Are Asking

Browse by Board

Browse by Topic


View All Topics

Today's Chats

Advertisement