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Lexus ES 350 Paint Problems

44 messages,  Last post on Nov 22, 2009 at 11:20 AM

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What is this discussion about? Lexus ES 300, Lexus ES 330, Lexus ES 350, Paint, Sedan

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#31 of 44 Re: LEXUS ES350 PAINT ISSUE- ANY LAWYERS OUT THERE? [billevee] by jandan Sep 12, 2009 (6:56 am)
Replying to: billevee (Aug 15, 2009 12:17 pm) Mine is a ES330 - multiple paint chips on hood - color is alabaster - so chips are very noticeable - I have contacted the Lexus Dealership here in GA - I'm already fighting with them in my head - HOW do we start a class action suit? OMG! just got a response from the dealership ........"Chips on a hood are usually from driving the car, no matter what brand is. If you would like to address this issue feel free to contact our service department at 770 680 1000....... Good Grief - I was right to start the fight in my head - any words of advice about my response????
#32 of 44 Re: 2008 Lexus ES 350 Paint Problems [draperysewer] by hatecardealers Sep 16, 2009 (11:56 am)
Replying to: draperysewer (Aug 15, 2008 12:12 pm) i've never been to a lexus dealer that I like. Especially the one in Kingsport, TN. Talk about a snob. Its just a car dude, not fort knox! My wife wants a new es 350 but I am terrified to buy one because of the issues I have been hearing. Our 2001 e 300 does just fine and only has 62000 miles. Lexus of Kingsport SUCKS!! Replies to this message: draperysewer (Sep 16, 2009 12:22 pm)
#33 of 44 Re: 2008 Lexus ES 350 Paint Problems [hatecardealers] by draperysewer Sep 16, 2009 (12:22 pm)
Replying to: hatecardealers (Sep 16, 2009 11:56 am) My 2001 was a fine auto. This one is another story. I can't wait to trade it in and buy the new how Buick that is coming out. Unfortunately I have another 16 months to go. I wonder if I will have any paint left. Very disheartening to hear the multiple dealers and Toyota itself that is shirking responsibility on the paint and other issues. I am going back to American made. They know they have to win the market back and will bend over backward for customer satisfaction. My Grand Prix (loaded) had many more luxuries and convenineces and better sound system than this car. Cheaper to drive too. I was disappointed within a week of ownership.
#34 of 44 Lexus Quality by lookin4quality Oct 07, 2009 (5:50 am)
Lexus historically has led other auto's in consumer quality. There is no way that paint can be a part of that survey, or lexus would be much lower. I have never owned a car that has so many spots where the paint has just released. My Dodge truck has dents made from road rocks, but the paint has not released. Has anyone had success with Lexus making good on repair or repaint?
#35 of 44 ES350 Paint by mdlask Oct 21, 2009 (9:18 am)
Well I'm glad to see I'm not the only person having problems with the paint. I had a 2004 ES 330 in the dark blue - traded it in less than 3 years old - the dealer said the car was in excellent condition except for the hood that would need to be painted which of course lowered the price of the trade in. I now have a 2007 ES 350 in black - same thing! Also on my 330 - had the brakes checked at 50k miles and they said I was good for another 50. On the 350 needed brakes at 40K. My driving hasn't changed and the car was taken to the same place - not the dealer. For the price we pay for these cars the paint should not be like that. I've had other dark colored vehicles and never had this problem. I will print out these posts when I trade my car in and argue with the dealer on the trade in value.
#36 of 44 Re: LEXUS ES350 PAINT ISSUE- ANY LAWYERS OUT THERE? [billevee] by kearnyfl Oct 23, 2009 (2:20 pm)
Replying to: billevee (Aug 15, 2009 12:17 pm) I have same problem with my 2008 ES-350, Obsidian Blacke, Paint is chipping off from engine hood, i had to buy touch up paint, but same problem continues. Any help is welcome. Thanks. Replies to this message: sberger (Oct 30, 2009 11:00 am)
#37 of 44 Re: LEXUS ES350 PAINT ISSUE- ANY LAWYERS OUT THERE? [kearnyfl] by sberger Oct 30, 2009 (11:00 am)
Replying to: kearnyfl (Oct 23, 2009 2:20 pm) Have identical problems with my 2008 Obsidian Black ES 350- multiple small chips to white base on front hood near grille, as well as lots of swirl scratches on body without any good explanation. If there is help out there for this problem, beyond bickering with dealer, would be appreciated. Thanks.
#38 of 44 Unacceptable Paint Quality by kenmac16 Nov 13, 2009 (9:21 am)
I have a black 2008 ES 350. There are numerous paint chips on the hood and both sides. My previous vehicles have been from Ford, GM, Honda and Acura. In very similar driving conditions none of these vehicles have experienced anywhere near the number of chips that the Lexus has. My 10 year old Accord looks pristine by comparison. The dealer's touch ups look as bad as the chips, which appear to go right to the base metal. This is a shockingly poor way to finish an otherwise excellent vehicle.
#39 of 44 White paint (Starfire) by bill11783 Nov 16, 2009 (12:12 pm)
Does anyone know how the White holds up? Seems the paint issues are mostly with the darker colors.
#40 of 44 Class Action by bqs Nov 17, 2009 (9:57 am)
I am an attorney who has been investigating the paint issue. I'd like to hear from anyone who has had problems with chipping, etc. contact me through my website at:   http://www.protectingtheconsumer.com/lexus-es-350-paint-problems.php

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