Last post on Dec 04, 2013 at 8:19 PM
You are in the Toyota Sequoia
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Toyota Sequoia, Hatchback
#35 of 141 Spent Over $5K on recurring rear hatch problems
Jul 05, 2010 (10:59 pm)
Over the last two weeks I've spent another $2k on my recurring tailgate problem with my 2003 Sequoia. This will be the fifth time it got stuck and wouldn't open. My favorite episode was when it got stuck out in Nevada on an off-road camping trip (getting the gear in and out of the passenger doors was a real treat). Then we got a flat, but couldn't access the spare because the rear gate was stuck. So we eventually had to bend the bottom of the door up a bit to get the wrench in to lower the spare. We took it back to Toyota (this was the 4th time the door broke) and they told us we would need to replace the door at our expense to get it to work because we bent it.
We took the car to a local body shop to have the door replaced. But apparently they didn't do it quite right. Over the last year, water got into the door panel and messed up the circuit board, so the door wouldn't open anymore. So I took it to Toyota who said they wouldn't fix the electronics until the leak was fixed and that a body shop should fix the leak. I took it to a body shop who told me they couldn't find the leak until they could open the door and that it was stuck because of an electrical issue. Back at the Toyota dealership they told me this time that they could only open the door by destroying the door in order to access the locking mechanism. Then I went back to the body shop who said that the dealership was nuts and to take it to another dealership. I took it to another dealership who got the door open and the latch fixed. But I got it home and the whole thing froze up again because the electrical system was still broken. That's where we are tonight. Despite many complaints at no time has any Toyota representative handed me any consideration other than another bill.
#36 of 141 Re: Fed up [jafwo]
Jul 12, 2010 (3:27 am)
The cheap plastic piece broke on my 2003 Sequoia about 14 months ago (of course it wasn't covered under the warranty anymore). The dealer said it would cost almost $300 to fix, so I bought the replacement part online for $65 and found an out-of-work mechanic who replaced it for $80. Unfortunately, the handle broke again today, same exact way as the first, the cheap plastic part that takes the most stress in the entire handle and which is placed on one side of the handle, so that you create extra torque every time use it. This piece really does seem designed to fail! And would it kill them to put a hatch release button somewhere else in the car? Either on the inside of the lift gate or somewhere in the front of the car would work. The '82 Buick Century wagon my parents had when I was growing up had a liftgate release button inside the glove compartment and it was a very useful feature, one that should really be standard on a vehicle that costs as much as the Sequoia! Does anyone know if I can get such a button installed in my Sequoia, or if anyone makes a liftgate handle that is made out of metal and can actually perform it's desired function for more than just a couple months longer than its pathetic warranty!
#37 of 141 Re: 2008 Sequoia Limited Power Rear Door Problem [blown7]
Jul 19, 2010 (9:55 pm)
I started having the same problem with my 2010 Limited. Out of nowhere the power back door stoppe working. I haven't brought it back to the dealer yet, but will give an update when I find out what the problem is. Feel free to email me at edoc2000yahoo.com if you have not heard from me.
#38 of 141 Re: 2004 Toyota Sequoia Rear Hatch Door Problems [heytomsequoia]
Jul 21, 2010 (8:51 am)
There is actually an easier way to open the tailgate. Roll the rear window down and use a wedge, you can make one out of wood real easy or buy one made out of hard rubber for a couple of dollars. Carefully put the wedge between the inside weatherstripping and the glass. It doesn't take a lot to to make a small 1/4 inch gap that will allow you to look at the inside. Using a good bright flashlight look down inside the door right above the handle and you will see the cable assembly. There is a wire that may block your view a little but take your time. Once you spot the cable assembly use a long thin screwdriver or pretty much anything that is strong and will fit inside the opening you have created, push down on the opposite side of the part where the cable hooks into and the tailgate will pop open. You may have to pull the tailgate while doing this but it's a lot easier then being cramped in the back sweating your you know what off. Once you look inside the door panel it will all make sense, it's very easy to do. It took me less than 2 minutes to open the tailgate. Then follow the instructions given by " heytomsequoia" for disassembly. If you take your time and relax and think about all the money you are saving by doing it yourself that should help.
#39 of 141 2006 read hatch lock
Jul 30, 2010 (8:59 am)
just broke-will not open and was getting ready to pack for trip to take my son to college--go Toyota!!!
add mine to the long list of Sequoia owners with hatch problems
#40 of 141 Re: 2006 read hatch lock [blwhfl]
Aug 02, 2010 (10:07 am)
ANYONE THAT NEEDS A NEW LATCH HANDLE....HERE'S THE LINK FOR ONE MADE OUT OF METAL...http://www.amazon.com/Toyota-Sequoia-Exterior-Outside-Tailgate/dp/B002X1- PNRY
#41 of 141 Re: 2006 read hatch lock [kb32]
Aug 02, 2010 (11:31 am)
that did not open to anything that was related to my issue/thanks anyway
#42 of 141 Re: Fed up [thexman]
Aug 04, 2010 (5:35 am)
thexmen: This is in response to your broken handle. I own a Locksmith business in Jacksonville, Fl. I have dealt with so many of the broken handle issues I finally came up with my own fix for that cheap plastic molded piece. I use a heavy duty steel sex bolt that once in place not only can take the pressures of opening the hatch but the way I have it designed the bolt is capable of moving back and forth riding along the release part of the handle. This allows for the part to always have the least amount of pressure on it while opening, which of course means it will probably outlast the vehicle.
The first time I saw how cheaply designed this handle was there was absolutely no way I was going to use the same type of handle again, just so a year or less down the road I could come back to the same job and repeat. I fix and replace the handle for $150 and I have done so many it only takes me a little over an hour. If anyone would like to email me I can be reached at affordablelockandsafegmail.com
#43 of 141 Re: 02 toyota sequoia lift back handle repair [showemright]
Aug 15, 2010 (5:51 pm)
I'm a Locksmith in Jacksonville Florida and I have fixed so many of these handles on the rear hatch that I can do it in my sleep. I have found a simple solution to fixing the broken handles. I brought one in to all the Toyota dealerships and they all agree it's the best and easiest fix they have seen. The best thing is it could be easily added when they do the original mold of the handle. I've taken pictures of a repaired and I even have previous customers that are willing to say how well the fix works. I have sent this idea to Toyota in person and online and not one person has responded. It's total cost for my fix on the handle itself is less than a dollar and it's metal. I tried but they don't want to listen to someone not associated with toyota research and development or with the company in any position.
#44 of 141 Re: 02 toyota sequoia lift back handle repair [lockman14]
Aug 23, 2010 (4:19 pm)
Lockman, your mistake is believing that Toyota is altruistic and wants to improve its vehicle reliability, which they don't, because they want to keep you handing over your dollars over to their dealers on a statistically predictable periodic basis for parts and labor. This rear latch mechanism has been used for at least a decade (the identical part was used on both my 1999 Toyota Sienna and my 2007 Toyota Sequoia - where both have broken) and it is a well-known 'defect' within Toyota but they know it keeps the soccer moms coming back with their credit card as reliably as the 'Check Engine' light that illuminates every 5,000 miles.
When my Sequoia's rear latch broke, I checked eBay and found a plastic replacement part for $17.00 and a cast METAL version of this part on eBay for $33.90 (including shipping). My wife, being the wonderful woman as she is, thought she would do me a favor and take it into Phillips Toyota in Leesburg, FL dealership. She was told that the part was not even available in metal and that the plastic replacement part alone was $76.81, with an installed price of $280.34. Needless to say, I bought the METAL part on eBay for $33.90 and installed it myself. Total cost $33.90 for a metal part that will last forever vs. $280.34 for a plastic part that would be broken and back to the dealer again next year.
I will not even consider buying another Toyota vehicle. Their build quality is like the old gray mare: she ain't what she used t' be.