2004 Toyota Sequoia Rear Hatch Door Problems

18 messages, Last post on Nov 03, 2009 at 4:14 AM

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What is this discussion about? Toyota Sequoia, Hatchback

#17 of 18 Re: 2004 Toyota Sequoia Rear Hatch Door Problems [peterson70] by deniseelder Nov 02, 2009 (7:39 am)
Replying to: peterson70 (May 26, 2008 8:56 am) My rear door hatch just broke for the 3rd time (had it replaced in June 2009--lasted for 4 months). Found out by calling Toyota at 800-331-4331 that the cheap piece of inferior plastic (sold for around $70) was warranted for 12 months. At least I'll get the part for free this time. Please everyone call and file your complaints maybe we can get it recalled.
#18 of 18 2004 Toyota Sequoia Rear Hatch Door Problems by deniseelder Nov 03, 2009 (4:14 am)
When I went to pick up the replacement handle under warranty, my husband ran into the driver from Toyota who was delivering the handle to my mechanic. During a short conversation, the driver told my husband that he "delivered that particular part all the time". And this is not a large metro area. Tell me this isn't a recall issue--but why would they recall when they are making megabucks on the part replacement--the only way to open the back door. SPEAK LOUD. Toyota told me they had no intention of doing anything to help but recorded my complaint, assigned a Case No. to the problem and told me if there was a recall they would contact me.