Last post on Dec 04, 2013 at 8:19 PM
You are in the Toyota Sequoia
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Toyota Sequoia, Hatchback
#117 of 141 Re: toyota sequoia hatch back lock problem [saadat1]
Jun 15, 2012 (9:06 am)
I have a 2007 Sequoia with a latch that broke today while trying to load the vehicle for vacation. I called the local dealership....and yep, you guessed it, almost $500 before taxes. Funny thing is, they "magically" had this part in stock because they replace it ALL THE TIME. I called Toyota Corporate and filed a formally complaint citing the almost 35,000 claims against this one part's continued failures.
I was told they would need 48 hours to look into the issue. The saving grace is the fact I had a claim when the vehicle was certified and I mentioned the latch having issues at that time. I won't hold my breath that Toyota will do the right thing here with a part their own dealerships recognize as a problem.
For all of you that had this issue....did your dealership tell you the lock needed to be replaced as well?
#118 of 141 Re: toyota sequoia hatch back lock problem [algeorge]
Jun 16, 2012 (9:09 am)
I did have the same problem months ago, and I called Toyota about that. I am from NorCal and labor alone in Palo Alto is $325 plus the parts. I checked the product online and bought the metal one (not the plastic provided by Toyota, pretty cheap and lasts only for a year or two) for $30 plus tax and shipping cost. Then checked youtube to get the video tutorial on how to replace it. Luckily, it's been 7 months and still don't have any problem.
Dealership will cut your wallet into pieces when you go there. Just for labor alone is a killer.
Hope you got a better response from their corporate office.
#119 of 141 Re: toyota sequoia hatch back lock problem [algeorge]
Jun 21, 2012 (3:17 pm)
Dear saadat1, (June 21st, 2012 4:01 PM)
Our 2007 Sequoia rear latch broke this weekend as well. My husband was pretty upset. I told him I would check the internet to see if other owners had the same problem. As you know it is a common occurrence.
What has happened since the 48 hours? Has Toyota Corporate responded since your last conversation with them? Toyota says they need to see our vehicle before making any decision. I am having it looked at, at the dealership tomorrow. I hope it will be covered we have the extended warranty, but I was told Toyota would not approve anything without looking at our car and deciphering it was not negligence on our part.
Please respond either way good or bad on this site.Time is of the essence. I will check for your response this evening. Sincerely, Hope extended warranty covers it!!! And it becomes a recall item!!
#120 of 141 Re: toyota sequoia hatch back lock problem [alice24]
Jun 21, 2012 (5:58 pm)
What happened now with your Sequoia? I hope everything is okay now. There's a lot of toyota owners who are having problems with rear latch door handle, and I am one of them. I just hope they will replace it for free if it still cover with their extended warranty. If not, I would suggest to just buy the metal part at Amazon.com and if your husband have some experience on small repairs he can check youtube and look for replacing rear hatch door handle. Quite time needed to do this but I bet you you will save more or less $400.00.
THank you and good luck!
#121 of 141 Re: toyota sequoia hatch back problem [saadat1]
Jul 08, 2012 (3:58 pm)
I'm having a problem opening my back hatch on my 2003 Toyota Sequoia. I think the handle is ok, also the back window will not work.
Jul 09, 2012 (4:53 pm)
I am on my 3rd new latch so I ordered a metal replacement this time. I am a single mother of three so money is tight. I did the replacement myself with the help of this forum and some Youtube. All was good until my hatch would not open 3 months later- mommy! I went back in for more and removed inside trim to get at the cable and pulled but to no avail. My guess was the lock actuator and after reading forums I wasn't going to fight the darn plastic cover on actuator so I took a two month break. I went back in today and decided to go for it. I gave that cable some mean pulls and again nothing. I grabbed my remote door opener and started pressing unlock while pulling and nothing. Then door automatically locked itself on the timer. I then pressed unlock on my remote then pulled cable and IT OPENED! VICTORY IS OURS! I am now going to replace door lock actuator along with new cable- wish me luck.
#123 of 141 Re: toyota sequoia hatch back lock problem [bedista2001]
Aug 25, 2012 (4:49 am)
Hi, I have an 02 limited and I lam falling out of love with this vehicle. I'm amazed how. at the time such an expensive vehicle. can have so many avoidable nuisance defects in manufacturing and design.
With this said, my latch broke again, the first time was when I returned home from a family vacation in the winter and had to drive home from the airport with the door kind of closed with my family and luggage...
This time happened the day after returning home from a vacation....Checked with my local mechanic again and the price was about $350.00 for the replacement. I have seen a lot of videos on youtube and this doesn't look that difficult, just a pain in the but.
I have been looking on line for the new parts online. Can you/anyone share where you got your metal handle? Also is that just the assembly or does the original handle still work?
It's hard to tell from the pictures of what you get, but the ones that I have seen are all black and I have a white sequoia.... Would really appreciate any help anyone could share....
#126 of 141 Power Hatch Back aftermarket
Sep 28, 2012 (5:58 pm)
I wife desperatley wants a power controlled hatch back on our 2004 toyota Sequoia. We cannot afford to sell ours and upgrade- only 64K mi. and in perfect condition. Is there an aftermarket power unit anyone knows of? S.O.S HELP!!