Last post on Dec 04, 2013 at 8:19 PM
You are in the Toyota Sequoia
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Toyota Sequoia, Hatchback
#110 of 141 Sequoia 2003 - Rear Door Latch
May 14, 2012 (2:25 pm)
I'm just adding another Toyota customer's complaint about the rear door latch of my 2003 Sequoia. The latch broke last summer. I bought a new latch from the dealership and installed it myself. It took about 3 hours - it was extremely difficult but I wanted to save $350. Bad news.... the new latch broke a couple of days ago.
My neighbor has a 2006 Sequoia and he too had to fix the latch, twice!!!
Toyota needs to step-up - there should be a class-action lawsuit. Is Toyota proud of it's product? I bought the toyota because of perceived quality. NEVER AGAIN!
#111 of 141 toyota sequoia hatch back problem
May 20, 2012 (11:35 am)
with your help i was able to remove the panel etc. to repair my latch.
now there is a black plastic cover that i cannot remove.any idea how to take this plastic cover off so i can get to the latch.my cable is ok and my handle is not broken.i think the latch is jammed and so it wont open.
lots of thanks for helping each other
#112 of 141 toyota sequoia 2004
May 20, 2012 (1:18 pm)
i was able to locate to small screws holding the plastic cover of the latch on my hatch back.
now i cannot remove the electrical connection from it so as to remove the plastic cover and finally open my hatch back which is not opening.the cable is intact and the door handle is not broken
#113 of 141 Re: toyota sequoia 2004 [saadat1]
May 20, 2012 (2:44 pm)
saadat1- I got one of the electrical connections to disconnect but not the other, I didnt know there were two little screws so I cut my plastic box in half. Anyways, after you get past the black box, I'm still at a loss. The latch is self contained and not exposed once the black box is off. Anyone know where to go from here?
#114 of 141 Re: Sequoia rear latch problem after handle repair [kaido]
May 21, 2012 (5:02 am)
do you know where i can buy the cable for the latch. My cable is broken
#115 of 141 Re: toyota sequoia 2004 [rasha95]
May 21, 2012 (5:06 am)
once you see the wire from the latch to the lock.You will see a lever where the wire is connected to the lock.Pull this lever towards the driver side and push hard on the door to open.The lock mechanism is frozen by the dirt and rust.Once you pull the lever the lock is released and you just need to force the door open.
I sat inside and pushed the door out with my feet
#116 of 141 toyota sequoia hatch back lock problem
Jun 01, 2012 (5:07 am)
OK guys,first of all, Thank you very much for helping each other.With your help and advice I was able to to open the hatchback of my 2004 sequoia.
What i fount out was that my handle and wire were not broken.My lock had frozen.After removing the panel etc. I found a black plastic cover on the lock.After hard work i was able to feel, with my fingers, 2 small screws holding that black plastic cover.I used a small screw driver to remove that cover.There are 2 electrical connections too. I could remove the top one but couldnot remove the bottom one.So I squeezed the plastic cover and reached the lever where the wire is attached.I tried to pull the lever manually but the door still wont open.Si pulled thelever and pushed the door with both feet(sitting inside the vehicle).The door opened.Then I had to remove 3 bolts holding the lock and remove the lock.It was not working.So i bought a new lock from dealer for $119.It came with the wire.Removed the old wire and put the new wire and lock.It is working now.By the way no need to remove the glass
#117 of 141 Re: toyota sequoia hatch back lock problem [saadat1]
Jun 15, 2012 (9:06 am)
I have a 2007 Sequoia with a latch that broke today while trying to load the vehicle for vacation. I called the local dealership....and yep, you guessed it, almost $500 before taxes. Funny thing is, they "magically" had this part in stock because they replace it ALL THE TIME. I called Toyota Corporate and filed a formally complaint citing the almost 35,000 claims against this one part's continued failures.
I was told they would need 48 hours to look into the issue. The saving grace is the fact I had a claim when the vehicle was certified and I mentioned the latch having issues at that time. I won't hold my breath that Toyota will do the right thing here with a part their own dealerships recognize as a problem.
For all of you that had this issue....did your dealership tell you the lock needed to be replaced as well?
#118 of 141 Re: toyota sequoia hatch back lock problem [algeorge]
Jun 16, 2012 (9:09 am)
I did have the same problem months ago, and I called Toyota about that. I am from NorCal and labor alone in Palo Alto is $325 plus the parts. I checked the product online and bought the metal one (not the plastic provided by Toyota, pretty cheap and lasts only for a year or two) for $30 plus tax and shipping cost. Then checked youtube to get the video tutorial on how to replace it. Luckily, it's been 7 months and still don't have any problem.
Dealership will cut your wallet into pieces when you go there. Just for labor alone is a killer.
Hope you got a better response from their corporate office.
#119 of 141 Re: toyota sequoia hatch back lock problem [algeorge]
Jun 21, 2012 (3:17 pm)
Dear saadat1, (June 21st, 2012 4:01 PM)
Our 2007 Sequoia rear latch broke this weekend as well. My husband was pretty upset. I told him I would check the internet to see if other owners had the same problem. As you know it is a common occurrence.
What has happened since the 48 hours? Has Toyota Corporate responded since your last conversation with them? Toyota says they need to see our vehicle before making any decision. I am having it looked at, at the dealership tomorrow. I hope it will be covered we have the extended warranty, but I was told Toyota would not approve anything without looking at our car and deciphering it was not negligence on our part.
Please respond either way good or bad on this site.Time is of the essence. I will check for your response this evening. Sincerely, Hope extended warranty covers it!!! And it becomes a recall item!!