Last post on Dec 04, 2013 at 8:19 PM
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Toyota Sequoia, Hatchback
#102 of 141 Brand New handle installed but won't open after closing the door.
Feb 14, 2012 (12:29 pm)
I have this frustrating problem that after waiting for my order to arrive (it took 15 days to arrive here in California, and replacing the rear door handle that took me 2.5 hours, it won't open. It's now brand new handle and when I shut the door to retest again, the rear door won't open. It freaked me out that now I don't know what else to do. I am already thinking of bringing my 2004 Toyota Sequoia to Toyota service department and raise my white flag. I called and they said that labor alone will cost me $210 (that's the whole reason why I tried to fix this by myself). Can you guys teach me how to open the rear door? I am really frustrated already. My wife is a little disappointed now.
#104 of 141 Re: Brand New handle installed but won't open after closing the door. [bedista2001]
Mar 24, 2012 (4:49 am)
Toyota should be ashamed of this problem, it is so common, and they refuse to acknowledge that the rear latch assembly is really poorly designed.
You need to pop off the finish panels around the door from the inside. Start at the top and work around to the main panel. You will have to remove the bold that holds the strap on to the main panel and then remove the panel.
Once you have gotten the panels off you can physically open the rear hatch by pulling on the cable that releases the latch. You may have to use a pair of pliers for this. Once the hatch is up you need to clean the latch mechanism. This gets really dirty from water through the door, under the seam and road dirt accumulation. You may need to get a new cable assembly also if the cable has stretched.
Once you have cleaned the latch mechanism (make sure it is moving smoothly) attach the new cable and you should be ok.
#105 of 141 Re: Sequoia rear latch problem after handle repair [crazydad]
Apr 30, 2012 (6:50 pm)
Has anyone had success getting their latch to open when its in the closed position and pulling on the cable assembly won't release the door? I fixed my the handle but now the latch won't release. HELP!
#106 of 141 Sequoia Rear Hatch Handle Problem
May 01, 2012 (6:29 pm)
I had the same broken rear hatch handle on my 2003 Sequoia. After buying a new part for $89 I took on the task myself. Thankfully there are some good tips on doing this. What I'd like to add is this. Don't buy a new part, it's the same piece of plastic as the one that broke. Fix the part you have. Here how. Align the broken piece in it's original position and carefully drill a small hole from the outside into the broken piece. Get some gorrilla glue and a small screw. Put the glue in the hole and at the point of the break and carefully, slowly, put in the screw until you have a snug and very strong fit. Once dry this is stronger than the original. Good luck. You can do the same type of fix on the cheap plastic door handles.
#107 of 141 Re: Sequoia rear latch problem after handle repair [crazydad]
May 07, 2012 (9:59 am)
How did you end up getting past the plastic black box to reach the latch? My handle is good, but the latch is broken so I can't get my hatch to open by pulling on the cable.
#108 of 141 Re: Sequoia rear latch problem after handle repair [crazydad]
May 10, 2012 (7:06 pm)
I'm struggling with that black plastic cover over the latch assembly in my 2001 Limited also. It looks like there are 2 or 3 small phillips head screws holding it on, but I see others are saying it just popped off. I can't seem to get in there to get them off, so I guess I'll have to remove the window regulator and use a mirror with a stubby screwdriver, unless someone has a better idea. I'm interested to hear how some of you got this off when your tailgate was stuck closed.
Pretty sure my lock actuator is bad, the one in my rear passenger door went out about a week before the tailgate actuator went out. Coincidence? I don't know. But I get no sound from the tailgate actuator when I lock/unlock the doors. The cable is under tension and pulls on the latch release (I used pliers to pull it directly, no dice), so I'm sure it's locked. I need to get to the actuator which is under that black plastic cover and flip it unlocked by hand, but I can't get past the damned thing.
I can't believe there's not a manual lock switch for the tailgate like there is for every other door on the vehicle. It desperately needs one.
#109 of 141 Re: Sequoia rear latch problem after handle repair [dmorris68]
May 10, 2012 (7:59 pm)
Hang in there crazy dad, its been a few years since I replaced the latch on my 2003 Sequoia but remember having the same difficulty. I ended up reaching across from the other side (with a few forearm scrapes) to access the bolts. Please see the information below for additional help. I saved it from another owner.
Well my 2003 Sequoia's rear latch broke and my power rear window works intermittently. I figured I would warn folks that it was not the easiest repair to replace this latch, but I guess since I purchased the latch on Amazon.com for $23 including shipping I did save myself at least $175 to $375 depending on hearing that the dealer wants between $200 and $500 for the repair. Hope you have skinny arms and don't mind holding your arms over your head for most of the repair. Here is how I did the repair:
First, you have to climb in the back of your Sequoia since you can't open the hatch. Take a flashlight, a 10 mm socket and some patients back there with you. a box fan sitting in the backseat blowing some air on you helps too if Sequoia is in a hot location. There is a pulldown strap that has to be removed first. Slide the plastic cover "up" to reveal the 10mm/phillips bolt that needs to be removed to get the inside plastic cover off. Then you will have to take ALL the plastic molding off to get this cover off. Start with the top molding in the center ABOVE the window. It pops off and comes off first. Then take the molding on the left and right sides of the window. It pops off too. Now you can remove the large plastic panel covering the lower half of the hatch. Squeeze your fingers into the window area and pull "UP" on the large getting the top section of the cover over the metal frame at the bottom of the window. Once over this pull "OUT" on the cover since the lower sections snap on.
Take a deep breath because there is more covers to take off. Now you will need to take the 10mm socket and remove 8 bolts holding a metal cover over the power window mechanism. This cover has to have to cables unplugged if you want to get it out of your way. I recommend this after I did not do this at first and having this cover hanging by the cables and getting in your way just adds to the frustration if you take a few minutes and unplug it.
now with this metal cover removed get your flashlight and look in from the drivers side of the power window mechanism. You should see a cable going from the latch (bottom center of hatch) to behind the license plate (where your broken latch is that you have to manually open). There is a clear plastic cover over the latch and cable. Pull this off. Then feel where the cable ends. Assuming the cable is still in the metal latch mechanism, push UP and to the PASSENGER Side of the car with this end of the latch extending the cable and hopefully popping open the hatch.
If you have made it this far, go in and take a break, relax and regain your calmness. Now, to remove the broken latch you have to first remove your license plate and the screws holding the plate. Then, from the inside of the hatch there is one 10mm bolt holding the key lock mechanism on. Take this bolt off and let the lock down into the hatch. Now for the toughest two nuts to take off. Inside the hatch there are two bolts that are part of the latch that you must remove 10mm nuts from. You can almost see the Driver Side bolt and I took these out with a smaller 1/4" 10mm socket wrench. The nut on the passenger side it really hard to reach. Your forearms get torn up the the large gears for the power rear window, but once you get these two 10mm nuts off the latch from the inside you are almost there. Now with the key lock removed and these two nuts, on the inside of the hatch at the 4 corners of your outer license plate "trim" you will see snap in mounts. I squeezed these from the backside so that the license plate trim comes out. Unless you want to disconnect the power to the license plate lamps, just flip the frame over to remove the broken latch from this frame. There are two phillips head screws holding the latch to the frame. Once you get the old latch off, screw the new latch on. NOTE: Take care to screw the latch on evenly and all the way in or you may have to take it apart again to get the license plate frame to sit flush and snap back in.
With the new latch installed, replace the license plate frame snapping it in from the outside and then put the 2 10mm bolts on either side of the latch from the inside as well as reinstall the key lock. Don't forget to connect the cable to the new latch. I removed the cable from a tydown block to give me more slack in the cable. Using the flashlight, take the end of the cable and thread the "ball" on the end through the slot on the new latch and press the outer shielding of the cable back as it was original. Replace the clear cover over the latch mechanism. At this point, test your new latch and make sure your license plate frame is snapped back in flush.
If so, then reinstall the metal cover with the 8 10mm screws. Plug back in the wire harness (though I am still having trouble with my rear power window). Then put the plastic cover and trim back on in reverse order... large plastic cover, left and right window trim and top trim. Then put the pull down strap back on and replace the plastic cover on the strap by sliding it down.
Hope this helps. I still wish there was a way to get all the power window gear out of the way and give you more access to do this job.
#110 of 141 Sequoia 2003 - Rear Door Latch
May 14, 2012 (2:25 pm)
I'm just adding another Toyota customer's complaint about the rear door latch of my 2003 Sequoia. The latch broke last summer. I bought a new latch from the dealership and installed it myself. It took about 3 hours - it was extremely difficult but I wanted to save $350. Bad news.... the new latch broke a couple of days ago.
My neighbor has a 2006 Sequoia and he too had to fix the latch, twice!!!
Toyota needs to step-up - there should be a class-action lawsuit. Is Toyota proud of it's product? I bought the toyota because of perceived quality. NEVER AGAIN!
#111 of 141 toyota sequoia hatch back problem
May 20, 2012 (11:35 am)
with your help i was able to remove the panel etc. to repair my latch.
now there is a black plastic cover that i cannot remove.any idea how to take this plastic cover off so i can get to the latch.my cable is ok and my handle is not broken.i think the latch is jammed and so it wont open.
lots of thanks for helping each other