Last post on Sep 07, 2010 at 8:28 AM
You are in the Audi A3
What is this discussion about?
Audi A3, Audi, Auto Repair, Sedan, Wagon
#8 of 9 Re: A3 3.2 Engine Replacement [ziga332]
Sep 07, 2010 (5:19 am)
Ziga332 please can you contact me i've had exactly the same problem and would like your help. I've got an Audi A3 3.2 55 plate 50k miles but have only just been told about the problem
#9 of 9 Re: A3 3.2 Engine Replacement [stewart8]
Sep 07, 2010 (8:28 am)
I ended up giving my car back to Audi at about the same price I bought it. I wasn’t convinced the car would be the same if they built the engine with spare parts instead of replacing with a brand new one. When I said I did not consent to them making the repair with spare parts I was told they could make the repair as they see fit. I was pretty upset about this : -) I worked with the state attorney general's office to file a claim that the car was a lemon. Due to the earlier missteps the vehicle had been in repair for more than 30 days furthermore when I asked for the maintenance records (as part of the paperwork to file the lemon claim) I noticed I had taken the car back for service because an engine light was a few weeks after I bought it.
As I was working on the paperwork for the lemon claim, I called up Audi of America and told them I wanted a new engine fitted into my car not one that the dealer builds, I told them I did not have confidence that the dealer would be able to make such a complicated repair without defect. As expected I was told terms of the guarantee are such that they can make the repair as they wish with original parts.
Repairs were completed and I got a call to pick the car up, I did. Within a week the oil light came on, I took it back to the same dealer; they added oil and told me not to worry about it, that new engines do “soak in”.
Ultimately attorney generals’ office came back to me with a date for a hearing, same day Audi came with an offer to replace the car if I paid a few thousand dollars. I accepted the offer, and sold my new car to the dealer same day it was delivered when I went to drop off my old car. Btw this transaction happened a few months after I accepted Audi’s offer.
I think Audi ultimately did the right thing by me and I have no gripes, but it took them a while to get there, and I don’t think they’d get there if I didn’t file the lemon claim.