Last post on Apr 26, 2013 at 5:02 AM
You are in the Honda Pilot
What is this discussion about?
Honda Pilot, SUV
#9 of 68 Update - Vibration/Griding @ 35-40 mph
Jul 13, 2010 (8:16 am)
Just picked up my 2005 MDX (same transmission as Honda Pilot) from dealer after replacing the torque converter. It appears that the vibration/grinding between 35-40 mph has now been eliminated. For background, I reported this problem in March 2009, a couple of months prior to the expiration of my warranty. The service tech stated that he/she could not reproduce the noise I was hearing. Over a year later, the noise was now continuous. I took the vehicle in and this time the service tech could hear the noise. I was told that the vehicle was out of warranty (45,000 miles, but over 60 months) and that it would cost $2,000 to $3,000 to fix the problem. I opened up a case file with Honda America. After several calls, I was offered a repair for $500. I continued to complain and mentioned that I had uncovered over 100 complaints for the exact same issue. The Honda rep. still would not budge on the $500 cost to me. Finally, I mentioned that I might pursue a "class action suit". He said he would speak to the district supervisor. Miraculously, he came back and said that Honda America could cover 100% of the repair. I would suggest that anyone battling this issue out with Honda America mention "class action suit". There attitude seems to change quite significantly! Good luck!
#10 of 68 Re: Vibration/Griding @ 35 to 40 mph [kpsmith999]
Jul 13, 2010 (1:45 pm)
Thanks for sharing your experience! My 2003 Pilot has exhibited the same symptoms for months and finally I may be able to afford having the problem resolved.
#11 of 68 Cost of Torque Converter Replacement
Jul 14, 2010 (10:58 am)
My dealership quoted me a price of $2,000. Since I complained to Honda America over a 4 week period and threatened a law suit, Honda finally agreed to replace the torque converter even though my vehicle was out of warranty.
#12 of 68 File Complaint with NHTSA !!!!!
Jul 22, 2010 (5:57 pm)
At last check, there were 15 complaints filed with the NHTSA (National Highway & Transportation Safety Administration) regarding the torque converter issue (vibration/shudder/grinding between 20-50 mph while accelerating). I would encourage everyone who is following this link to take a few minutes and file a complaint. The web site is as follows:
Also, the NHTSA has issued a "service bulletin" for this exact same problem for all Acura's for model years 2003-2004. To view the service bulletin, go to the following web site:
Enter NHTSA item# 10022468 in the "quick search" box. Once you get the record, click "get summary" and you will see the exact explanation as follows:
"Torque converter shudder or vibration between 35-40 mph"
This is exactly the same problem that is so prevalent with the 2005 and on Acura MDX and Honda Pilots. Do not understand why a service bulletin has not been issued for more recent model years???????
#13 of 68 Acura MDX / Honda Pilot Service Bulletin PDF
Jul 28, 2010 (5:56 am)
For those who are interested, you can obtain the actual Acura/Honda Service Bulletin that addresses the Torque Convert issue and the repair instructions given to the Acura/Honda dealers if you Google:
Acura Service Bulletin 06-003 pdf
There is also a statement in the document that addresses "out of warranty vehicles" the the procedure for obtaining a "goodwill consideration" repair. It would appear that Honda/Acura was expecting a significant number of vehicles (both in warranty and out of warranty).
I have a 2005 Acrua MDX that was one year "out of warranty" and through persistence and documentation from web sites such as this one and also the 15 complaints filed with the NHSTA, I was able to get Honda/Acura to move from not covering my $2,000 repair to covering 100% of my repair.
#14 of 68 Re: Acura MDX / Honda Pilot Service Bulletin PDF [kpsmith999]
Aug 21, 2010 (4:38 pm)
ok I just got my pilot in 2009 can i still use this in 2010?
#15 of 68 2005 Honda Pilot shudders & vibrates
Sep 14, 2010 (5:34 am)
My Honda shudders and vibrates when accelerating around 34-40. My mechanic which specializes in Honda/Acura says it is the torque converter. However, there is no service bulletin or recall for the 2005. I first mentioned it to him at 90,000. I now have 125,000. I see where some of you have gotten Honda to pay for this repair. Is it worth pursuing? This is my second Honda with transmission issues.
#16 of 68 Re: Vibration/Griding @ 35 to 40 mph [kpsmith999]
Sep 14, 2010 (5:38 am)
My 2005 Honda with 125,000 has been doing this since about 75,000. I'm just hearing what the issue is torque converter. Do you have information that can help me file complaint with Honda. You say they covered your expenses they are going to fight me on this. This is the 2nd Honda I've owned with transmission issues. The first got covered after warranty ran out but it was a hard fight.
#17 of 68 2004 Honda Pilot EX Transmission Shudder
Sep 26, 2010 (4:30 am)
I am rather shocked that I googled my problem and found that there is a sea of owners that are having the same problem. I am also shocked that this sea of owners are not included on the recall, but all of us are experiencing the same problem. I plan on contacting Honda the NHTSA this week to see if by some grace of God that I may get my Honda fixed at no monetary cost, just inconvenience, to me.
Has anyone had any luck with getting the repair done even if your car was not part of the original recall?
Oct 27, 2010 (4:11 pm)
need some help/answer. I have a 05 pilot and the check engine light and the vtm light comes on. the dealer wanted to charge me $500 to look for the problem and they told me its a hit or miss. I told them to kiss my ass. I took it to a honder mechanic and he told me that its not the transmission I had codes reset several times and now they told me that honda requires a valve adjustment and a gasket need to be change. This is my third honda and beleave me my next car or truck is not going to be a honda product it I have to put the bills. is this problem wide spread and what should I do?